8/10 Good
Sarah
Travelled with family
16 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Little disappointed this trip
We have stayed many times at the Adelphi as we are visiting to watch sports at Skidmore. The hotel has been under construction since ewe started going to Saratoga -
We had two double beds- 4th floor- we have started in this room on the second and third floor as well. We have never noticed how hard the beds are- despite being told they were not new beds - very hard!
The mini fridge got rid of the glass water bottles. And went with plastic Adelphi stickers water - please reconsider this- or at least allow a refillable water station in the hotel. Very visible was the dust on the ceiling in this room as well, I asked for them to clean it when we left at 11 am. However it was not taken care of when we returned later that evening. I did remind them at check out the next day, hoping that got cleaned. As you cannot open a window to allow fresh air in, making sure the room itself generates clean air should be a priority.
There are new game and fitness rooms- we visited at 1045 am on a Saturday, the game room was a mess- all the night before glasses cans etc were at each table. Leaving little desire to revisit that room for my daughter and I this trip.
The staff is always lovely, we enjoyed morriseys and the delicious sushi!!
Lastly we alway have received free parking- I was told that's a hotels.com perk, this time there was no perk, paying $45 when we could street park was a tad frustrating
Sarah
Stayed 2 nights in Jan 2025