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The Hotel Saratoga, Ascend Hotel Collection

3.0 star property

Photo gallery for The Hotel Saratoga, Ascend Hotel Collection

Lobby
Suite, 1 Queen Bed, Non Smoking (Efficiency)
Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Laundry

Explore the area

Map
3291 S Broadway, Saratoga Springs, NY, 12866-6203
  • Saratoga Casino and Raceway
    ‪4 min drive‬
  • Saratoga Performing Arts Center
    ‪6 min drive‬
  • Saratoga Race Course
    ‪6 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency)

  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Saratoga Springs

Located in Saratoga Springs, The Hotel Saratoga, Ascend Hotel Collection is on the Strip, just a 4-minute walk from Saratoga Spa State Park and a 4-minute drive from Saratoga Casino and Raceway. .This hotel is 2.6 mi (4.2 km) from Saratoga Performing Arts Center and 2.6 mi (4.2 km) from Canfield Casino.

What's nearby

  • Saratoga Spa State Park - 4 min walk - 0.4 km
  • Saratoga Casino and Raceway - 4 min drive - 3.7 km
  • Saratoga Springs City Center - 5 min drive - 4.9 km
  • Saratoga Performing Arts Center - 6 min drive - 4.3 km
  • Saratoga Race Course - 6 min drive - 5.3 km

Getting around

  • Saratoga Springs Station - 7 min drive
  • Schenectady, NY (SCH-Schenectady County) - 25 min drive

Restaurants

  • ‪Saratoga Race Course - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Saratoga Strike Zone - ‬4 min drive
  • ‪Pizza Hut - ‬4 min drive
  • ‪Wendy's - ‬5 min drive

About this property

The Hotel Saratoga, Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Saratoga Spa State Park
The Hotel Saratoga, Ascend Hotel Collection offers 74 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 60-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Saratoga Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 74 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at Spa City Bistro serving the guests of The Hotel Saratoga, Ascend Hotel Collection, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Spa City Bistro - Onsite bistro. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spa City Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from May 24 to September 01
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

The Hotel Saratoga
Best Western Plus Saratoga Springs
The Hotel Saratoga, Ascend Hotel Collection Hotel
The Hotel Saratoga, Ascend Hotel Collection Saratoga Springs

The Hotel Saratoga, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1003 reviews
Rating 8 - Good. 250 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

TOCLunettes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Danielle

Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything very clean and amazing breakfast with waffles sausage, eggs, hashbrowns, very good coffee, cereals, fruit, yogurt and dog friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific staff

Nicest staff in the world. Went out of their way to be nice. I'll stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Titus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Christopher

Except for the young lady at the front desk, Kyleigh, who went out of her way to be helpful and kind, it’s just an average hotel. The staff was great but the room had a bad smell, the phone didn’t work, the pillows were hard and lumpy and the bed is not something you’d dream about getting back in to. I’m not really complaining because for what it cost you can’t have high expectations, and I’d stay there again. It was quiet.
Stayed 1 night in Jan 2025

8/10 Good

Stuart

Stayed 1 night in Dec 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service

Satisfied Holiday Stay

We stayed on Christmas Day and it was a ghost town, but the complimentary breakfast was amazing and the service was great. A few things that we experienced in this offseason stay: - Toilet in our room was backed up - The bed was very worn and had 2 deep valleys - The TV was outdated and we couldn't access any streaming channels
Stayed 1 night in Dec 2024

6/10 Okay

Nupur

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Ronald

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Starting from our entry, water leaking onto the lobby floor ( through a light socket), to a short count on towels in room , Keurig coffe machine not functional, and finally no soap in bathroom (bottle of body soap in shower not useavle - plunger broken and bottle fixed in mounting, unable to be opebed).
Stayed 1 night in Jan 2025

10/10 Excellent

Pieter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, close to town.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

Very friendly staff. Made a two day Xmas stay warm and friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Stayed 5 nights in Dec 2024

10/10 Excellent

Ken

Stayed 2 nights in Nov 2024

4/10 Poor

Scott

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Skip it

Just go up the road unless you're looking for a place to meet Hunter Biden. Dark, dingy and dirty. Left after one day because I didn't want to stay there the second.
Stayed 2 nights in Dec 2024

8/10 Good

Jason A

Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and very clean. The breakfast was sizeable and of good tasting quality. The lounging area was quiet and well organized.
Stayed 1 night in Nov 2024

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, rooms are nice.
Stayed 1 night in Nov 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and pleasant. Lily at the front desk was so helpful! I am very happy I stayed here, and I don’t have a single complaint. Rooms were nice, quiet and clean!
Stayed 1 night in Nov 2024

6/10 Okay

Vi, Secaucus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Mary

Liked: Amenities
Everything was wonderful. I was hoping the breakfast would be a little bit better, but otherwise great stay.
Stayed 4 nights in Nov 2024

8/10 Good

DEBORAH

Business traveller
Liked: Cleanliness, property conditions & facilities
The place was nice, clean close to everything. When I checked in the young woman at the desk was welcoming, energetic and considerate, a true asset to your company. The young women at the desk when I checked out was the antithesis of the warm and friendly young woman that greeted me at check-in. I think she could benefit with some training and possibly explain to her meaning of the word “hospitality” and why the Lodging segment has been named “Hospitality “
Stayed 1 night in Oct 2024