2/10 Terrible
Batsukh
29 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
The Tv remote didn’t work cause it was broken and taped poorly on the back. I called the receptionist and she said come down and get one. We went downstairs and got one but it didn’t work at all. Cause it’s not programmed to the tv. I called her back twice but the phone just rang and rang. Then all night the fridge was shaky and making noise… we were just too tired to get up and change to another hotel cause of a long trip. The coffee cup was stuck too the surface. I don’t know what causes it… the lotion in the bathroom is half used. We never been to a hotel like this in US. We are world travelers.. trying not to complain at any situation but we pay for comfortable stay to travel further. My mom who is 75 didn’t get any rest. I should’ve went to another hotel if I was not too tired of my long trip. I hope the hotel give some money back cause of lack of quality service. But give credit to the cafeteria and maintenance ladies who were polite.
Batsukh
Stayed 1 night in Dec 2024