Staff were very helpful and friendly. The pool area, including lots of lounge chairs, umbrellas, and tables, was beautiful and comfortable. We appreciated that they had beach towels to borrow too. Breakfast was excellent with lots of variety, and we enjoyed the delicious dinners twice while we were staying there. The view from the hotel is spectacular and the location is quiet with plenty of free parking. The facility is a little bit dated, and the bathroom in our room was very small. Get a room with a balcony if you can, it's a great place to sit and enjoy the view of Ravello (which you can walk to in about 25 minutes) and the ocean in the distance. Bus service to the Amalfi coast towns is available in Scala, which is an 8 minute walk from the hotel.