The staff was helpful and great.I asked for an easy chair in the room, they did not know which rooms had one, this one has a sleep sofa very uncomfortable to sit on.The room layout was nice, bed was like a rock, the AC /heat was so noisy I had to turn it off. They use a duvet type bed cover so you can not separate outer bedspread, that's a turn off for me. I asked if they had a blanket , did not so I purchased one locally. The hvac unit is fully inside, so you get all the noise. There is no separate sprayer in shower.These are reasons I would not stay there again,