2/10 Terrible
Cynthia
Travelled with family
18 Sept 2024
Fraud
I paid pet fee at desk $60 cash for my sister’s dog. A week later they charged my bank $60 twice. I never gave them my card. I had stayed there last year and they just decided to help themselves to my bank account. I paid Serisa when I checked in. She apparently stole my cash so they charged my card I used last year twice. Shelia the manager refused to help at all and had all day to look at camera footage in lobby. She also refused to give me her bosses name or any contact info. Not even an email. I never even used my card at the motel. I booked at hotels.com
Cynthia
Stayed 2 nights in Sep 2024