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Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Hot springs
Property entrance
In-room safe, desk, free WiFi, bed sheets
Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)
Property entrance

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Spa
    Spa
  • Laundry
    Laundry

Explore the area

Map
Shikotsuko Onsen, Chitose-shi Hokkaido, Chitose, Hokkaido, 066-0221
  • Shikotsu Visitor Center
    3 min walk
  • Shikotsuko Onsen
    5 min walk
  • Lake Shikotsu
    4 min drive
  • Sapporo (CTS-New Chitose)
    34 min drive

Room options

View all photos for Junior suite with private open-air bath

Junior suite with private open-air bath | Bathroom

Junior suite with private open-air bath

  • 60.0 sq m
  • Sleeps 3
  • 1 Twin Futon and 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

  • 77 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese&Western style room with private open-air bath

Japanese&Western style room with private open-air bath | View from room

Japanese&Western style room with private open-air bath

  • 60 sq m
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

In-room safe, desk, free WiFi, bed sheets

Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

  • 114 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for apanese & Western style room

apanese & Western style room

apanese & Western style room

  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Similar properties

Lobby

Lake Shikotsu Tsuruga Besso Ao no Za

Breakfast included
Spa
Free airport shuttle
Parking included
4.7 out of 5, Exceptional, (29)
The price is NZ$1,876
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Lake Shikotsu Tsuruga Besso Ao no Za

About the area

Chitose

With a stay at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA in Chitose, you'll be on a lake, within a 5-minute drive of Lake Shikotsu and Shikotsu Visitor Center. .This luxury resort is 0.2 mi (0.4 km) from Shikotsuko Onsen and 3.6 mi (5.7 km) from Shikotsu-Toya National Park.
View more Resorts in ChitoseOpens in a new window

What's nearby

  • Shikotsu Visitor Center - 3 min walk - 0.3 km
  • Shikotsuko Onsen - 5 min walk - 0.4 km
  • Lake Shikotsu - 4 min drive - 2.2 km
  • Shikotsu-Toya National Park - 6 min drive - 5.8 km
  • Sapporo Dome - 51 min drive - 59.1 km

Getting around

  • Tomakomai Station - 24 min drive
  • New Chitose Intl. Airport (CTS) - 38 min drive

Restaurants

  • ‪支笏湖観光センター - ‬13 min drive
  • ‪Lake Side Kitchen トントン - ‬3 min walk
  • ‪レイクサイドVILLA翠明閣 - ‬5 min walk
  • ‪ペンネンノルデ - ‬3 min walk
  • ‪Healthy Buffet AMAM - ‬1 min walk

About this property

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Lakefront resort with 2 restaurants and free breakfast
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offers 49 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Chitose resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the resort include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including hot springs, a fitness center, and bicycles to rent. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at AMAM Buffet Restaurant, one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
AMAM Buffet Restaurant - This buffet restaurant serves breakfast and dinner.
Ama No Uta - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
Bar Ape - Onsite bar. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Free return airport shuttle from 11:00 AM to 4:00 PM
  • Airport shuttle at scheduled times, on request
  • Free return train station shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • AMAM Buffet Restaurant
  • Ama No Uta
  • Bar Ape

Things to do

  • Bike rentals
  • Fitness centre
  • Hot springs
  • Spa services
  • Yoga classes

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Indoor mineral hot springs (onsen)
  • Massage - Thai
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Children's slippers
  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Chitose Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Shikotsu Tsuruga Mizu No Uta
Shikotsu Tsuruga Mizu No Uta
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Chitose

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 366 out of 498 reviews" "
Rating 8 - Good. 111 out of 498 reviews" "
Rating 6 - Okay. 13 out of 498 reviews" "
Rating 4 - Poor. 7 out of 498 reviews" "
Rating 2 - Terrible. 1 out of 498 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Kevin

Business traveller
Disliked: Property conditions & facilities
There was a lack of clear information on the booking site about the dinner ending time. Additionally, the room did not meet the expected standards for the price charged.
Stayed 1 night in Jun 2024

10/10 Excellent

Arnold

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best luxury hotel,. once of a life time hot spring experience. don't miss the dinner and breakfast options! strongly recommended
Stayed 1 night in May 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Dining options were amazing. The hiking trails were challenging and had scenic views. The lake views of the mountains are breathtaking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Eurlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose Mari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 2 nights in Mar 2024

10/10 Excellent

John, Kapolei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing. Will be back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the private onsen was well worth the extra cost. Really enjoyed the small (10 shops or so) shopping area next to the hotel. Staff was incredibly helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
The hotel is a beautiful and special place. The staff were very friendly and helpful, the room was amazing and the onsen, restaurant and gym were perfect.
Stayed 1 night in Feb 2024

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room’s way nicer than it appears on the picture, extremely clean and spacious. The only drawback was that not much view for the room we reserved. Otherwise, the service was top notch, excellent buffet dinner and breakfast. There’s nice outdoor onsen too. Bus pick up and drop off was easy. Would definitely visit again and stay longer next time.
Stayed 1 night in Dec 2023

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the room #217 with onsen out in open space is great and impressive. Food in the restaurant is superb. Only complaint is the lack of direction to the property especially after sunset. Love this hotel very much.
Stayed 1 night in Nov 2023

10/10 Excellent

Kar Eng

Stayed 2 nights in Oct 2023

4/10 Poor

Chin Yi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and peaceful environment
Stayed 2 nights in Sep 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffet for dinner and breakfast, small shop inside was full of goodies. Great facilities including public baths and even a separate foot bath. Building infrastructure is a bit outdated but not a real problem.
Stayed 1 night in Aug 2023

10/10 Excellent

Mizuho, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
There were still very few guests after Covid and we enjoyed the quietness and tranquility. Loved the food, hot spring, antique speakers, harp performance in the lobby and walk around the lake. Highly recommended.
Stayed 2 nights in Jul 2023

10/10 Excellent

Yukari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
楽しい旅でした。 温泉 最高、と 食事もよかつです、スタッフ皆さん親切でした。
Stayed 2 nights in Jul 2023

10/10 Excellent

TING CHING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Vin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Goh, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service from staff. Wonderful breakfast and dinner.
Stayed 1 night in Feb 2020

8/10 Good

Joy

Travelled with group
Liked: Cleanliness, staff & service
2 double beds, Western style room and hot tub
On entering the resort, the lobby was inviting and very warm. The cushions seen in the picture are comfortable but worn. And although convenient, our hot tub on our deck was just an ordinary plastic hot tub. The Western style beds were disappointing and difficult to get a good nights rest. The mattress was of poor quality as the springs could be felt when lying down and with movement. On a more positive note, the most outstanding feature at this resort spa was the expansive buffet and the hot springs down on the first floor. The outdoor hot springs aka "Rotemburo" was refreshing.
Stayed 2 nights in Feb 2020

8/10 Good

T., Bangkok

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Smelly toilet in our (private onsen) room was a downside But the rest was good. Dinner buffet was great esp dessert :) Check out time is 10am feel a bit too early since check in time is 3pm Overall was ok:)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ryokan at Lake Shikotsu
Superb service & an extremely beautiful property with local decor. F&B was wonderful too. The onsen is fabulous.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Onsen hotel
We loved the attentive service and spacious room at Tsuruga Resort.
Stayed 1 night in Dec 2019

10/10 Excellent

THAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for the getaways. We got the room with private bath and it’s very lovely to soak at night watching the stars. The main onsen is very clean and well maintained as well. Got the oil massage as well and it was very relaxing. Every single staff is friendly and helpful. My only concern is the dinner. It’s clearly a mix of Japanese traditional items with some western dishes. Even though the western ones are not bad, they don’t hold the same standard as the traditional ones. Mains courses are even worse than the buffet sadly.
Stayed 1 night in Oct 2019