4/10 Poor
Leda, Birmingham
4 Sept 2024
Liked: Cleanliness, staff & service
We didn't know of remodeling of the hotel until we heard it at 7 AM the next morning. We checked in Tuesday, August 20th until Saturday, August 24th, 2024. The entire stay, we were awaken by jack hammers for hours, banging, typical construction noise all day. We had clients on different floors and we all had sleepless nights. We booked from Expedia, and no mention of work. After looking at Margarita website, I saw the mention of hotel updates and pardon the progress.
I've been a loyal costumer booking with Expedia for years but am now disappointed with their services. We will book from your website only in the future.
We will be back September 13-15, 2024 but are staying elsewhere. I'm sure once the remodeling is finished, it will be worth what we paid to stay at Margaritaville a few weeks ago.
Leda
Stayed 4 nights in Aug 2024