Such a shame- this could have been a perfect review! A lovely room in a good location but the whole experience was spoilt for us by a lack of the basic facilities one has come to expect. The rooms were clean, but we had just one thin towel each to use for hair, body AND hands. There was just a liquid soap pump at the basin but the shower soap container was empty, two light bulbs were missing, there was no fridge as specified in the description, and no wi-fi in our room (we had to go upstairs to the reception area to get that). There was a tray with tea/coffee and sugar, but a miniscule container with a teaspoon of milk in it (but instructions from the owner not to complain!). She was conspicuous by her absence and when we visited the sister hotel in the centre of the city to go to the toilet - there was NO soap or towels at all in there. We are NOT fussy travellers but felt that overall there was a consistent attempt by the owners to cut costs wherever possible, which took the edge off our enjoyment. By contrast, the hotel we stayed in in Bologna was lovely - 3 towels each, all the facilities you could want - breakfast included -, plus they printed off my next itinerary for me! And they were cheaper!