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ITC Grand Chola, a Luxury Collection Hotel, Chennai

5.0 star property

Photo gallery for ITC Grand Chola, a Luxury Collection Hotel, Chennai

3 outdoor pools, pool umbrellas, pool loungers
Front of property - evening/night
Lobby
View from property
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • Parking included
  • Free WiFi

Explore the area

Map
# 63 Mount Road, Guindy, Chennai, Tamil Nadu, 600032
  • Guindy Race Course
    ‪15 min walk‬
  • Olympia Tech Park
    ‪3 min drive‬
  • Phoenix Market City
    ‪6 min drive‬
  • Chennai (MAA-Chennai Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 74 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, Tower

Club Room, Tower

Club Room, Tower

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Apartment, 2 Bedrooms, Non Smoking

  • 91 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed

View all photos for Club Room

Club Room

Club Room

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for House, Smoking, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

House, Smoking, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

The Leela Palace Chennai

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (703)
The price is NZ$333
for 1 room
includes taxes & fees
2 Mar - 3 Mar
The Leela Palace Chennai

About the area

Chennai

With a stay at ITC Grand Chola, a Luxury Collection Hotel, Chennai, you'll be centrally located in Chennai, a 5-minute drive from Chennai Trade Centre and 9 minutes from Consulate General of the United States, Chennai. .This luxury hotel is 7.6 mi (12.3 km) from Marina Beach and 12.9 mi (20.7 km) from ECR Beach.

What's nearby

  • Guindy Race Course - 15 min walk
  • Olympia Tech Park - 3 min drive
  • Chennai Trade Centre - 5 min drive
  • Pondy Bazaar - 6 min drive
  • Phoenix Market City - 6 min drive

Getting around

  • Saidapet Metro Station - 4 min drive
  • Little Mount Station - 7 min walk
  • Chennai International Airport (MAA) - 13 min drive

Restaurants

  • ‪Peshawri - ‬2 min walk
  • ‪Avartana - ‬2 min walk
  • ‪Ottimo Cucina Italiana, ITC Grand Chola - ‬8 min walk
  • ‪Residents Lounge, ITC Grand Chola - ‬2 min walk
  • ‪Madras Pavilion - ‬2 min walk

About this property

ITC Grand Chola, a Luxury Collection Hotel, Chennai

Luxury Chennai hotel in Guindy with 7 restaurants
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers 600 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaya Kalp has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 600 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a 24-hour health club, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Avartana, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Avartana - Onsite fine-dining restaurant.
Cafe Mercara Express - Onsite fine-dining restaurant. Open daily.
Peshawri - Onsite theme restaurant. Open daily.
Ottimo Cucina Italiana - Onsite fine-dining restaurant. Open daily.
Pan Asian - Onsite fine-dining restaurant. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 1947 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Avartana
  • Cafe Mercara Express
  • Peshawri
  • Ottimo Cucina Italiana
  • Pan Asian

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 1750 per accommodation, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1947 per person
  • Airport shuttle fee: INR 2390 per person
  • Pet fee: INR 1750 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

Property is also known as

Chennai Grand Chola
Chola ITC
ITC Chennai Grand Chola
ITC Chola
ITC Chola Hotel
ITC Chola Hotel Chennai Grand
ITC Grand Chola Chennai
ITC Grand Chola Chennai Hotel
ITC Grand Chola Hotel
ITC Grand Chola
ITC Grand Chola Luxury Collection Hotel Chennai
ITC Grand Chola Luxury Collection Hotel
ITC Grand Chola Luxury Collection Chennai
ITC Grand Chola Luxury Collection
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel
ITC Grand Chola, a Luxury Collection Hotel, Chennai Chennai

ITC Grand Chola, a Luxury Collection Hotel, Chennai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 451 out of 684 reviews
Rating 8 - Good. 133 out of 684 reviews
Rating 6 - Okay. 49 out of 684 reviews
Rating 4 - Poor. 26 out of 684 reviews
Rating 2 - Terrible. 25 out of 684 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aditya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff . Excellent comfortable stay . Kaamini went out of her way to help my mother to get her medicines from the pharmacy.
Stayed 4 nights in Nov 2024

10/10 Excellent

Darshan, Cobham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice grand and slightly old property. Lovely people and took great care.
Stayed 1 night in Nov 2024

8/10 Good

Kushal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Grear
Stayed 4 nights in Oct 2024

10/10 Excellent

Dipak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, from the doorman to the ladies in the foyer to reception and room service. Grear choices for food. Overall great holiday.
Stayed 7 nights in Oct 2024

10/10 Excellent

T C M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Current Location

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Abhijeet, Sutton

Stayed 3 nights in Oct 2024

10/10 Excellent

Bianca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at this hotel twice. Both were relatively long stays (2 weeks, then 3 weeks) and I had a superb experience both times. The staff is extremely helpful and they are happy go out of their way to ensure your comfort. I got sick last time I was here, they sent the on-call doctor in the middle of the night. I refuse to stay anywhere else in Chennai. The ITC Grand Chola has become my home away from home.
Stayed 20 nights in Sep 2024

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
As always excy
Stayed 1 night in Oct 2024

10/10 Excellent

George, Toronto

Stayed 1 night in Sep 2024

4/10 Poor

Peninnah

Disliked: Cleanliness, property conditions & facilities
Stayed 13 nights in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelllent food and service
Stayed 2 nights in Oct 2024

10/10 Excellent

Sam, Glastonbury

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel very large
Stayed 1 night in Oct 2024

10/10 Excellent

Atchuthan, Fairfax

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Bianca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, it IS all its cracked up to be! The most beautiful hotel in Chennai, with helpful and friendly staff and incredible food from MANY different ethnicities (not just North Indian and South Indian, but also Italian, Chinese, American, and others). I travel to Chennai multiple times a year for work and this hotel has made my time away from home SO much easier. It took me a week just to explore all the beautiful nooks and crannies of the first few floors, and the serviced apartment was a wonderful place to live, with everything you may need to cook a meal in the full-sized kitchen, plus a washer/dryer, a gorgeous walk-in shower, a comfortable sitting room, plus a deep and relaxing tub. I cant say enough about this place... its an "experience" on its own!
Stayed 13 nights in Aug 2024

10/10 Excellent

Bernard, Decatur

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Perfect stay, except that my room door was broken and did not lock. The staff was very reactive and fixed it as soon as reported. Overall, a very commendable place.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down property with poorly trained staff.
Very run down property. Dont book because you will regret. Staff at the recepetion not caring and polite. Suites are run down and old.
Stayed 4 nights in Aug 2024

10/10 Excellent

Venkatarao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute wonder 👌👌
From check in to check out absolutely a wonderful experience. Very beautiful property. Huge palace kind of a place. Room was very clean and simply gorgeous. Amenities are excellent. They thought of EVERYTHING you may need. Bed was very comfy. Room was spacious with so many storage, safe deposit locker, mini fridge, coffee maker etc.Breakfast was unbelievably good with so so so many varieties of items including Chinese, continental etc. And the BEST part was the staff. Each and every member of the team was extremely courteous , friendly and went above and beyond to serve, help and comfort us. Can’t thank them enough. We absolutely loved our stay, enjoyed every moment there. Would definitely recommend chola to everyone. Please don’t think twice , just go ahead and book . You will have a great time I promise.
Stayed 3 nights in Sep 2024

10/10 Excellent

Akshaya, OREGON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great. The spread for breakfast was fantastic. Wish the staff took some service lessons from The Taj Coromandel!
Stayed 5 nights in Aug 2024

10/10 Excellent

Lorenz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in ITC
One of the best hotels I had the pleasure staying. The rooms are clean, the hotel staff are all very courteous, and the food in the hotel restaurants are great as well. Just a pity i didnt try avartana. Prolly next time. The spa experience was alao fantastic!
Stayed 5 nights in Aug 2024

10/10 Excellent

Selvakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Easily the best five start hotel I ever stayed in.
Stayed 1 night in Sep 2024

8/10 Good

VIRENDER

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Aug 2024

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Aug 2024