Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel

Indoor pool, pool loungers
Exterior
Exterior
Exterior
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
75 North St, Auburn, NY, 13021
  • Auburn Public Theater
    5 min walk
  • Willard Memorial Chapel
    7 min walk
  • Seward House Museum
    7 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    42 min drive

Room options

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Auburn

A stay at Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel places you in the heart of Auburn, within a 10-minute walk of Auburn Public Theater and Willard Memorial Chapel. .This hotel is 12.4 mi (19.9 km) from Cayuga Lake and 0.4 mi (0.6 km) from Seward House Museum.

What's nearby

  • Auburn Community Hospital - 14 min walk - 1.3 km
  • Harriet Tubman Home - 2 min drive - 2.7 km
  • Fingerlakes Mall - 4 min drive - 3.9 km
  • Emerson Park - 4 min drive - 4.6 km
  • Owasco Lake - 5 min drive - 4.9 km

Getting around

  • Hancock Intl. Airport (SYR) - 42 min drive

Restaurants

  • ‪Domino's Pizza - ‬4 min walk
  • ‪Balloons Restaurant & Catering - ‬16 min walk
  • ‪O'Tooles - ‬15 min walk
  • ‪Ukrainian National Club - ‬16 min walk
  • ‪Pavlos' Restaurant - ‬19 min walk

About this property

Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel

Hotel in Auburn with a fitness center and a 24-hour business center
Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel offers 165 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 165 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a hair salon, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Auburn? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 4.00-18.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Dining venue(s)
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4.00 to 18.00 per person
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes Region
Holiday Inn Lakes Region
Holiday Inn Lakes Region Hotel
Holiday Inn Lakes Region Hotel Auburn-Finger
Auburn Holiday Inn
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Holiday Inn Auburn - Finger Lakes Region NY
Holiday Inn Auburn-Finger Lakes Region Hotel

Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 263 out of 597 reviews" "
Rating 8 - Good. 172 out of 597 reviews" "
Rating 6 - Okay. 72 out of 597 reviews" "
Rating 4 - Poor. 42 out of 597 reviews" "
Rating 2 - Terrible. 48 out of 597 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
You are so lucky to have the 2 ladies you have working the desk . Both were so patient , kind and went out of there way to helping me. And your waitress lady in restaurant was outstanding covering all those tables by herself and did that with a smile while clearly being overworked . Fantastic stay!!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Staff was friendly and very helpful. Room was clean and well-kept. Wallpaper is a little unusual. If you like circles and angles, you will love it! Seriously, we enjoyed our stay.
Stayed 1 night in Aug 2024

8/10 Good

CAROLYN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here 1 night for a wedding & left really early next morning but it was very clean comfortable bed & staff was extremely nice. Restaurants within walking distance.
Stayed 1 night in Aug 2024

10/10 Excellent

ARIANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Dewey

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
BAD BED, BAD ATTITUDE
---Bed in 519 was too old, indentations where too many people had slept gave me a terrible night's sleep, and a backache I am still working out. Worst bed I have slept in, in years. ---Called the Guest Assistance line several times, at several points, with no response(s) at all. ---I wanted ice. Since Guest Assistance did not respond to let me know where the ice room was, I went down to the front desk. When the Desk Clerk came to the desk from the office she informed me that in the future, ice was located at xxx. I said I called Guest Assistance to find that out with no response. She said "Well, I am busy".
Stayed 1 night in Jul 2024

6/10 Okay

Sayed

Liked: Staff & service
Ac Unit was not working properly
Stayed 1 night in Jul 2024

6/10 Okay

ken

Travelled with group
Location wasn’t the best and house keeping wasn’t available at all
Stayed 2 nights in Jul 2024

8/10 Good

Tishelle

Stayed 6 nights in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming location
Stayed 1 night in Jul 2024

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and all the common areas were clean. Breakfast was available for purchase. Friendly and welcoming staff.
Stayed 1 night in Jul 2024

2/10 Terrible

Mark, Whitewater

Disliked: Staff & service, property conditions & facilities
Rooms outside the pool are horrible and request to move denied. Poor management.
Stayed 2 nights in Jul 2024

8/10 Good

Barbie

Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for your money. Great staff, dining options overall very nice hotel
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Cecilie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great rooms - bad wifi options
Great room, a bit noisy, friendly staff, but we did not have internet for +24 hours, which was quite an issue when you were supposed to work there. No solution was found during my stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I asked the front desk upon arrival and asked how to use my rewards when making a reservation she said I’m not sure which is ok but now I was in able to use my reward’s
Stayed 1 night in Jul 2024

10/10 Excellent

Wade

Stayed 2 nights in Jul 2024

10/10 Excellent

Lise

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Deborah, Methuen

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
We had a great 2 night stay in one of the suites. The room is slightly outdated and could use some fixing up. The air systems are old, outdated, very loud (woke us up every time it came on) and the one in the living area was held up by pieces of wood and not even properly fit to the base. Other than a few cosmetic/noise issues it was well worth the money spent to be able to let the baby have room to play!
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very responsive and helpful, food and bar available facility very clean
Stayed 3 nights in Jul 2024