The location and exterior charm are outstanding, however, the inside could use a refresh. The lobby is nice, but hallways and rooms are a bit tired. Prior to arriving we made online reservations for the rooftop bar, Eight, which was one of the reasons we picked the hotel. When we arrived, we were told the bar is closed on Tuesdays. Very frustrating. Additionally, when I asked for alternative recommendations, staff could not provide any suggestions for cocktail bars OR dinner. Please train your staff to provide this basic information to guests. Please also fix your online reservation system to indicate the bar is closed on Tuesdays and not to accept reservations!!