When we got there, they said the room was ready. It wasn't to my satisfaction. There were no sheets, blankets, or pillows for the hide-a-bed. They knew we had 4 people staying in that room, so it should have been obvious that the sofa bed would be used. When we pulled the sofa bed out, there were cheerios in the bed, and no sheets, blankets, or pillows to be seen for it. I had to go down and request all that, and I shouldn't have had to. Also when we pulled the sofa bed out, the mattress was disscustingly stained. It was brought to their attention, but nothing was done. Our beds were never made on a daily basis, which most motels normally do. They took out the trash, and left clean towels and refreshed coffee, and that was all. We wouldn't use this motel again.