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Quality Inn Westfield - Springfield

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Pillow-top beds, in-room safe, desk, blackout curtains
Exterior
Free daily buffet breakfast
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping

Explore the area

Map
2 Southampton Rd, Westfield, MA, 01085
  • General Wareham Park
    19 min walk
  • Baystate Noble Hospital
    5 min drive
  • Westfield State University
    10 min drive
  • Westfield, MA (BAF-Barnes Municipal)
    6 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Red Roof Inn PLUS+ West Springfield
Pet-friendly
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (1002)
The price is NZ$173
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Red Roof Inn PLUS+ West Springfield

About the area

Westfield

A stay at Quality Inn Westfield - Springfield places you in the heart of Westfield, within a 5-minute drive of Westfield Dog Bark and General Wareham Park. .This hotel is 12.1 mi (19.4 km) from MGM Springfield and 15.2 mi (24.4 km) from Six Flags New England.

What's nearby

  • Baystate Noble Hospital - 5 min drive - 3.9 km
  • Holyoke Mall - 9 min drive - 12.2 km
  • Big E - 12 min drive - 15.1 km
  • MGM Springfield - 15 min drive - 19.4 km
  • Eastern States Exposition - 16 min drive - 18.7 km

Getting around

  • Springfield Union Station - 17 min drive
  • Bradley Intl. Airport (BDL) - 37 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taco Bell - ‬5 min drive
  • ‪Wendy's - ‬1 min walk
  • ‪Burger King - ‬4 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Quality Inn Westfield - Springfield

Hotel in Westfield with free breakfast and a 24-hour front desk
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 56 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Free off-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • This property does not have any lifts

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 182 out of 746 reviews" "
Rating 8 - Good. 259 out of 746 reviews" "
Rating 6 - Okay. 162 out of 746 reviews" "
Rating 4 - Poor. 86 out of 746 reviews" "
Rating 2 - Terrible. 57 out of 746 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Have used this hotel several times this year and have never been disappointed, Good price and convenient
Stayed 3 nights in Aug 2024

8/10 Good

Shafat

Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

JamieRae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. They made sure there was enough food for all guests.
Stayed 1 night in Jul 2024

10/10 Excellent

George E.

Liked: Cleanliness, staff & service, property conditions & facilities
Host the Best
Stayed 2 nights in Jul 2024

6/10 Okay

Brendan

Travelled with family
Liked: Staff & service, amenities
Bathroom wasn’t cleaned and the door was very difficult to close.
Stayed 1 night in Jul 2024

4/10 Poor

Roger, Frewsburg

Disliked: Property conditions & facilities
Bathroom not cleaned
Stayed 1 night in Jul 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rey spacious and clean room. Looks like new. Nice breakfast!
Stayed 1 night in Jul 2024

4/10 Poor

Amber

Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay easy
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
This was the second time staying here and we loved the convienence, ease with a pet and friendly service! I would come back here again.
Stayed 1 night in Jul 2024

6/10 Okay

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Meelis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room felt a little damp
Stayed 1 night in Jun 2024

4/10 Poor

Owen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had not been properly cleaned when we arrived. The one person at the front desk was very kind and apologetic, and cleaned the bathroom and changed the sheets herself. While it’s more of a budget hotel, all hotels should be clean for guests first and foremost, and this place doesn’t seem to hit the mark.
Stayed 1 night in Jun 2024

10/10 Excellent

Evad

Liked: Cleanliness, staff & service, property conditions & facilities
is greatvto stay and sleep
Stayed 3 nights in Jun 2024

8/10 Good

Meelis

Stayed 1 night in Jun 2024

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service
The property is definitely dated, and rooms need refurbishing. The tub wouldn't drain properly, bottom of tub very rounded and not flat. Water was lukewarm at best, with very low pressure. They had a good breakfast and staff friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older, but clean and very friendly staff. Breakfast was nice.
Stayed 3 nights in Jun 2024

6/10 Okay

Anke

Stayed 1 night in Jun 2024

6/10 Okay

Thanh Nga

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Kshitij

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Abhorrent Staff
The manager recieved me at the desk during the check in with utmost disrespect. I told him I needed to use the restroom after a long drive, so please hurry up. Hearing this, he yelled at me and told me he was not going to hurry up! I did not say anything to him then, as I was unprepared to reply. The following day/morning, I yelled back at him - and we had a yelling and screaming match (his staff joined him to help him) - but I hope this made him realize that guests like us pay his salary (not vice versa) and he needs to be respectful to guests coming in.
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Stayed 1 night in May 2024