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Residence Inn by Marriott West Springfield

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn by Marriott West Springfield

Exterior
Reception
Property amenity
1 bedroom, premium bedding, desk, blackout curtains
1 bedroom, premium bedding, desk, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
64 Border Way, West Springfield, MA, 01089
  • Olympia Ice Center
    11 min walk
  • Big E
    4 min drive
  • Holyoke Mall
    5 min drive
  • Springfield, MA (CEF-Westover Metropolitan)
    15 min drive

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom

  • 43.0 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Flat-screen TV

Suite, 2 Bedrooms

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Flat-screen TV

Studio, 1 King Bed

  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Flat-screen TV

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

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Courtyard by Marriott West Springfield

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Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (408)
The price is NZ$290
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Courtyard by Marriott West Springfield

About the area

West Springfield

With a stay at Residence Inn by Marriott West Springfield in West Springfield, you'll be within a 10-minute drive of MGM Springfield and Q Pin 2's. .This hotel is 0.6 mi (1 km) from Olympia Ice Center and 1.9 mi (3.1 km) from Big E.

What's nearby

  • Big E - 4 min drive
  • Baystate Medical Center - 5 min drive
  • MassMutual Center - 6 min drive
  • MGM Springfield - 7 min drive
  • Eastern States Exposition - 7 min drive

Getting around

  • Springfield Union Station - 6 min drive
  • T.F. Green Airport (PVD) - 103 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Panera Bread - ‬16 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Olive Garden - ‬16 min walk

About this property

Residence Inn by Marriott West Springfield

Hotel in West Springfield with free breakfast and a 24-hour front desk
Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 88 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a picnic area and barbecue grills.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Residence Inn by Marriott West Springfield Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 193 out of 377 reviews" "
Rating 8 - Good. 105 out of 377 reviews" "
Rating 6 - Okay. 42 out of 377 reviews" "
Rating 4 - Poor. 21 out of 377 reviews" "
Rating 2 - Terrible. 16 out of 377 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shawn

Stayed 1 night in Sep 2024

8/10 Good

Marcella

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bathrooms..
Unfoetuentky there were hairs stuck to the shower curtain and walls that were not ours.. since we hadn’t showered yet. That freaked me out a bit. The furniture in the living room had stains and was outdated making us feel uneasy sitting on them. The breakfast was great though. Fresh fruit and the waffle maker was a plus!
Stayed 1 night in Sep 2024

4/10 Poor

Stephanie

Business traveller
There was mold growing out of the ac vent and all over the ceiling. The toilet and shower were both dirty. The tv in one of the bedrooms had sound but no picture.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely nice staff clean and comfortable
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness
It’s just an average hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Adil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, 2 babies and I stayed here for a night when driving into town for the big E festival. They allowed early check in and provided a crib for my 1 year old to sleep in. We had everything we needed and more to have a very comfortable stay. We would visit again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Markella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Comfortable stay. Nice staff.
Stayed 1 night in Sep 2024

2/10 Terrible

HO SANG

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Would recommend. Definitely planning on staying again next time I'm in the arena
Stayed 4 nights in Aug 2024

10/10 Excellent

mark

Stayed 9 nights in Jul 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well kept
Stayed 7 nights in Jul 2024

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is great!! Very spacious and clean! Friendly staff!
Stayed 6 nights in Jul 2024

4/10 Poor

Julian

Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel, comfortable and spacious.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel experience was perfect. All I could want. And most importantly great coffee.
Stayed 1 night in May 2024

8/10 Good

Kathryn

Business traveller
Kathy’s NE trip.
The room was very spacious. Bed was very comfortable. Great shower. Nice to have the full kitchen. I had to change rooms since the first room I was in had tons of little ants. Not acceptable at all. So, had to pack up all my stuff and move to another room. Unacceptable for a Marriott. The breakfast bar for a Residence Inn was terrible. Eggs and sausage was put in the trash. It was not edible. So, for a Marriott property, I had a stale English muffin and a very juicy orange. Front desk staff was very accommodating. Crumbs on kitchen flower.
Stayed 5 nights in May 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way it made me feel very comfortable and safe and it felt like home to me
Stayed 2 nights in May 2024

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

ALLA

Travelled with partner
Liked: Staff & service
Room had a musty smell. Furniture needs to be updated. Staff was friendly. Room felt unclean when we checked in. Easy excess to nearby restaurants movie theater highway and shopping center.
Stayed 5 nights in Apr 2024

10/10 Excellent

Weibang

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 2 nights in May 2024