Best Western St. Catharines Hotel & Conference Centre

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

In-room safe, desk, iron/ironing board, rollaway beds
Indoor pool, outdoor pool, pool loungers
Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

Explore the area

Map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • FirstOntario Performing Arts Centre
    ‪3 min drive‬
  • Montebello Park
    ‪3 min drive‬
  • Meridian Centre
    ‪3 min drive‬
  • St. Catharines, ON (YCM-Niagara District)
    ‪14 min drive‬

Room options

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 36 sq m
  • Sleeps 6
  • 3 Queen Beds

Similar properties

About the area

St. Catharines

With a stay at Best Western St. Catharines Hotel & Conference Centre, you'll be centrally located in St. Catharines, within a 15-minute drive of Clifton Hill and FirstOntario Performing Arts Centre. .This family-friendly hotel is 12.7 mi (20.4 km) from Fallsview Casino and 12.7 mi (20.5 km) from Fallsview Indoor Waterpark.

What's nearby

  • FirstOntario Performing Arts Centre - 3 min drive
  • Montebello Park - 3 min drive
  • Meridian Centre - 3 min drive
  • Brock University - 7 min drive
  • The Pen Centre - 8 min drive

Getting around

  • St. Catharines Station - 9 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 72 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪Wendy's - ‬7 min walk
  • ‪Ma Chinese Cuisine - ‬2 min drive
  • ‪Big Tuna Asian Cuisine - ‬3 min drive
  • ‪Red Onion - ‬9 min walk

About this property

Best Western St. Catharines Hotel & Conference Centre

Family-friendly hotel with free breakfast and a fitness center
Best Western St. Catharines Hotel & Conference Centre offers 146 accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. Catharines hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. 50-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy a satisfying meal at WRIGLEYS SPORTS BAR serving guests of Best Western St. Catharines Hotel & Conference Centre. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
WRIGLEYS SPORTS BAR - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini golf
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 0.00 per stay (rates may vary)
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1001 reviews" "
Rating 8 - Good. 319 out of 1001 reviews" "
Rating 6 - Okay. 146 out of 1001 reviews" "
Rating 4 - Poor. 92 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay! Recommend 100%
We had such an amazing experience on our stay. We loved the fact that this hotel is pet friendly and gave our whole family the opportunity to enjoy a staycation outside of the city. The staff were so friendly and service at the free breakfast buffet was exceptional. The buffet offered a variety of options that were absolutely delicious. The indoor pool was so much fun! The room was clean and beds so comfortable. 10/10!!! We are definitely staying again soon.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrei

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Yevgeniy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel. Great Staff!. Breakfast was good. The whole family enjoyed staying there!
Stayed 1 night in Jul 2024

10/10 Excellent

Denise, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly good value.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
the food was good service was good, free parking and comfy rooms
Stayed 2 nights in Oct 2024

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite busy and only one desk clerk registering folks. There was a group of Chinese speaking guests requiring more help, thus delays etc., but could not be helped. All staff were friendly, hotel was clean and tidy. Breakfast was ample, but items that were meant to be hot were not, again may be a staffing problem.
Stayed 2 nights in Oct 2024

10/10 Excellent

Blondine, Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly
Stayed 4 nights in Oct 2024

8/10 Good

Patricia

Liked: Room comfort
Efficient
Old tiles in the bathroom that had mold. No fan in the bathroom. The water taps (cold/hot) are piped in reverse. The breakfast was great and the hotel is clean…..but I did find a hair in the shower. Quiet room as it was a long weekend. Perfect for what I required.
Stayed 1 night in Oct 2024

8/10 Good

yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV service in the room was not the best. The channels did not work had issues with connectivity. The bed was not comfortable at all.The hot water in the tap was extremely very very hot hot burned by it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great quality-price with pool, hot tub, gym and breakfast included. Staff were friendly and timely. An older building but rooms clean and comfortable with mini fridge and microwave. Will likely go again.
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ansa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, front staff was kind and understanding. At first, i was a bit worried as i expected all bright rooms, because of my OCD. But it was good experience. I was alone with kids, still it was safe.
Stayed 1 night in Oct 2024

8/10 Good

Lucy V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niagara Getaway
This hotel provides easy access to Niagara Falls and Niagara on the Lake with free parking and daily hot breakfast. Our hotel room was clean and comfortable and we also enjoyed the indoor pool.
Stayed 2 nights in Sep 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Gregory

Stayed 1 night in Oct 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Mira

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was a convienient location for us. Easy access to shopping, dining, and highway. Clean room, but the tv remote did not work well, there were only basic tv channels(no tsn), internet conection kept dropping when trying to conect to netflix. Then there were people running and shouting and slamming doors in the hall after 10pm all night.
Stayed 1 night in Sep 2024

8/10 Good

Troy Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was easy to get in and out. Had a restaurant that had good food. Staff was very responsive if you needed anything. Rooms were clean and comfortable.
Stayed 7 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, from check-in to check-out and with breakfast and everything else they took great pride in their work and took care of us. Thank you.
Stayed 4 nights in Sep 2024

10/10 Excellent

SUMAIR

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice and breakfast was amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had a lot to offer was very clean and breakfast was great.
Stayed 2 nights in Sep 2024

8/10 Good

Mary

Stayed 2 nights in Aug 2024

8/10 Good

Richard

Liked: Cleanliness
Stayed 1 night in Sep 2024