We arrived at the hotel at 8:30pm. The front door was locked and the shade was pulled down over the front desk showing us that nobody was there. We walked around the hotel, hoping to find a way to get in. Somebody let us in, but because the front desk was closed, we had no way of getting our key and finding our room. The great part of this hotel is the housekeeping ladies. One of them saw us and asked if we had received a call telling us they were closing early and our room card would be in the front mailbox. We hadn't. She walked us to the mailbox and pulled out an envelope with our name. Since our room number wasn't written on this card or letter, we didn't know where to go. She then helped us find our room. There were 2 women and they were both wonderful. I wish I had gotten their names, but they deserve praise and a raise. The front desk person didn't call to tell us anything, so we were very upset about that.