2/10 Terrible
Rebecca
22 Sept 2024
I booked a room for after a 100 mile race this weekend and when we arrived at 3am after 31 hours of trail running and no sleep I was informed that I didn’t have a reservation even though I had a confirmation email and a charge on my card. NOTHING was done to make this right and we had to drive 2 hours back to Lynchburg in the middle of the night. Really frustrating and just plain bad business. Took no responsibility for giving away our room. Now dealing with trying to get a refund….
Rebecca
Stayed 1 night in Sep 2024