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I was there on business – it was a black-tie dinner for one of the teams in which I participate. The drinks service which was supposed to happen at 6:30 pm, prior to the meal at 7 pm was severely delayed. So of course our members supported your bar – maybe this was the intention or am I just being cynical? The dinner was quite nice but the desert course very disappointing. I had baked cheesecake. It was not baked. It was a cheap and nasty instant pudding type cheesecake, sweet and sickly – with an even sweeter watered-down jam on the side. I think you have the nerve to call that a coulis! The disco after the meal was extraordinarily bad. So ridiculously loud at 75% of the company left the room – many didn’t return. The DJs were asked to lower the sound and they adjusted it very slightly – but it was still too uncomfortable to stay in that room. They were told that many people would come back if they just played at a reasonable volume – our pleas were ignored. That dreadful disco really spoiled what could’ve been a very enjoyable night. I went swimming the following morning. The leisure facility is new and bright and shiny (or just had a facelift!) But the pool is TINY. Not much bigger than a private pool! And when 70% of it is given over to kiddies swimming lessons, and one family with two kids monopolises the remaining Lane – there was no space in which to swim! Such a shame – what were you thinking to put such a small pool at a hotel?

Really friendly, helpful staff.

Easy to find and plenty of parking spaces free. Really clean and comfortable room. The Nespresso coffee maker came with instructions and there was a good choice of herbal teas. The bed and pillows were comfortable. The shower was powerful and provided a stable temperature. There was a good selection of toiletries. The evening meal of pork shoulder and vegetables was top quality as was breakfast the following morning. I had a full English but also loved the wide variety of nuts, seeds and dried fruits available.

The staff was great, hotel was lovely and clean, nice breakfast

Having work undertaken on our motorhome nearby, need a base to while away time. Good value, helpful staff, Toby to enable early check in. Comfortable, large room. Nice layout. Great place to chill.

Loved the view of the lake at breakfast.Very good nights sleep, bed very comfortable and clean.Staff very helpful, ordered a taxi for me. Great.