The staff at the hotel were extremely accommodating, friendly, helpful, and made me feel at home. Thanks especially to Madeline and Ryan. I needed special accommodations for something and they never made me feel bad when asking for help. The hotel room felt very peaceful. I was facing the back, but had a partial view which was nice. The lighting in the room is soothing. The hotel is afew steps away from the Arlanda express-very convenient for the airport but also convenient for walking anywhere. The area is not per se, as quaint as gamla Stan or parts of Östermalm, but as a solo traveler, being in a busier area with the hotel staff around made me feel safer. It’s also very easy to get back to when using public transportation-you just get off at central station. Overall, a lovely stay.