Quality Inn Payson

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Payson

In-room safe, desk, blackout curtains, iron/ironing board
Free daily continental breakfast
Property amenity
Standard Queen, 2 Queen Beds, Oversized Room, Patio/Balcony, Non-Smoking
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Air conditioning
  • Pet-friendly
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
801 North Beeline Highway 87, Payson, AZ, 85547
  • Tonto National Forest
    1 min walk
  • Banner Payson Medical Center
    3 min drive
  • Rancho Tonto Catch-A-Trout
    5 min drive
  • Payson, AZ (PJB)
    3 min drive

Room options

Standard King Room, Accessible Tub, Oversized Room, Non-Smoking, 1st Floor

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Oversized, Accessiable Tub, Non-Smoking, 1st Floor

  • Sleeps 4
  • 2 Queen Beds

Deluxe King, 1 King Bed, Patio, Table & Chairs, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Oversized Room, Roll-in Shower, Non-Smoking, 1st floor

  • Sleeps 2
  • 1 King Bed

Deluxe King, 1 King Bed, Patio, Oversized Room, Leaseure Chair, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, 1 King Bed, Patio, Work area, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Queen, 2 Queen Beds, Oversized Room, Patio/Balcony, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Quality Inn Payson Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1047 reviews" "
Rating 8 - Good. 342 out of 1047 reviews" "
Rating 6 - Okay. 163 out of 1047 reviews" "
Rating 4 - Poor. 98 out of 1047 reviews" "
Rating 2 - Terrible. 54 out of 1047 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Stayed 1 night in Aug 2024

10/10 Excellent

judith a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the grassy area outside the room, parking close to the door, very comfortable bed & room. thought i wouldn't like the small pillows, but i did. the ice machines were not good; made very little ice. went across the street to maverick & bought ice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Clean rooms. Our rooms was large with balcony. Close to town. Breakfast was good. Will stay again
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Did like the free breakfast. It was very good and all youeat with a great amount of options. The staff was very friendly and efficient. However the pool and spa were closed down and not operating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service
Lovely hotel. But disappointing that the reason I selected the hotel which was the pool in well kept surroundings was out of order
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed
We arrived at the Hotel - Check In was ok they did not give us the room they were supposed to, so we ended up in a different Room. We got in the room and it smelled really bad - Old and musky, went to use the restroom and there was Diarrhea on the underneath side of the toilet lid, pee on the floor around the bottom of the toilet, carpet dirty. I did go and explain this to the front desk girl Named Michelle, she did NOTHING to help - when I ask for the Manager, she said they are not there, but I would need to take it up with them. We check out the next morning and I explained to the front desk person Kimberly who was very helpful. Also, she informed the Housekeeping and Janette was very apologetic about everything. Sad to say that we will NEVER stay there again. Hopefully they can fix their issues.
Stayed 2 nights in Aug 2024

8/10 Good

Phyllis

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms with patios overlooking grassy common area. Lovely bed linens, fluffy pillows. Super breakfast bar offering nice selection of hot and cold items.
Stayed 2 nights in Jul 2024

4/10 Poor

Levi

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Improve your facilities please and ensure cleanliness before people check in, I had blood on my comforter and the ground in the room felt rather disgusting
Stayed 2 nights in Jul 2024

10/10 Excellent

Deborah

Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed but all else was good
Stayed 4 nights in Jul 2024

6/10 Okay

Frederick

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The front staff were friendly and helpful. We were very disappointed that we were not informed that the pool and the spa were closed. The deck around the landing/stairs was very dirty and messy and was not cleaned over the two day. Period. That we were there. The walkways around the motel need a power washing, very filthy. Both rooms that we went into appeared to not have been vacuumed very well, if at all. We found debris and items on the floor upon checking into our rooms. The staff said they would tell housekeeping about our issues. Unfortunately, we have had too bad experiences at two different ends in the last few weeks so we have decided that we probably will not stay at a quality Inn in the future.
Stayed 2 nights in Jul 2024

6/10 Okay

Stephen

Travelled with family
Disliked: Staff & service, property conditions & facilities
Okay stay
Pool was closed, fitness center was closed, laundry was closed. Property need some repairs, loose handrails, deferred maintenance, etc
Stayed 3 nights in Jul 2024

4/10 Poor

David

Stayed 2 nights in Jul 2024

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, room comfort
Fix your pool
The staff is amazing always courtesy with requests. The owners need to get their act together and get their pool fixed we stayed here for the pool access and it was not up and running
Stayed 1 night in Jul 2024

8/10 Good

Daryle

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Sima

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big but the ground is very dirty.
Stayed 2 nights in Jun 2024

4/10 Poor

Liliana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Will not go here again. Pool and jacuzzi were out of order. The walls of the rooms must be super thing as we could hear every conversation of our neighbors. Also when we got to the breakfast room we were sent away. We were 3 minutes too late even though all the food was still sitting out and were not allowed to grab anything like a muffin or coffee. Not sure what they do with the food left over I assume throw it out. Rude folks they shouldn’t be in in customer service business.
Stayed 1 night in Jun 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Needed extra help from front desk which was immediately offered with grace. The updates in the recent years are excellent. We stopped coming here when they were needed...and now resolved.
Stayed 1 night in Jun 2024

2/10 Terrible

valerie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
pool out of order. area where food served not very easy for my husband. he is in a wheel chair and had to eat in a dark corner as he could not eat in dining area
Stayed 2 nights in Jun 2024

6/10 Okay

Nancy

Travelled with family, Travelled with pets, Travelled with partner
Liked: Staff & service
Pet friendly, very nice area for dogs. Good breakfast and nice service. We’ll stay here again
Stayed 2 nights in Jun 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and breakfast were great .
Stayed 1 night in Jun 2024

8/10 Good

Kyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024