Holiday Inn Express Hotel & Suites Suffolk by IHG Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room and facilites were great. Comy clean bed. Late at night there were some people yelling outside that i could hear and also there were some kids running the halls making a bunch of noise. Thats not the hotels fault.
The pool was unavailable. I received a voicemail from management regarding it. The hotel staff at the front desk was never available. Regardless of the time of day, they were never there. The cooking and cleaning crew was perfect ONLY!!!
We didn't arrive until 330am. Staff helped with a snafu in our reservation, and was very courteous with a late check out. Breakfast set up was very good. Room was comfortable. Price was very reasonable.