8/10 Good
Nathaniel
Business traveller
22 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place
This day was decent. The first room I received was not that great. The shower pressure wasn’t very good and they gave a key to my room to a random stranger/Guest thinking that it was empty. Someone walked into my room at 11:30 PM while I was in bed. Totally freaked me out. I spoke to the manager to complain, obviously, and all I was given was half of the money back for that one night. I was hoping for a full refund. Luckily Hotels.com took care of me and give me credit for the difference that they didn’t refund me.
Then, on the one day off that I had while I was working up there, was the one day that they planned on turning off the water in my room the entire day. They say there was a sign at the front, but no one warned you when they checked you in that the water will be turned off on one of the days we were there. Luckily, it only affected part of the hotel and they were able to switch rooms for us. The second room I got was better actually. The water pressure in the shower was amazing versus the first one which was hardly anything. That’s probably why they had to turn the water off in the section. I wasn’t before because of the lack of water pressure.
They do have a nice pool and I enjoyed that. All in all I would probably stay again because of the pricing and how expensive hotels are in this area
Nathaniel
Stayed 4 nights in Aug 2024