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W Austin

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for W Austin

Breakfast, lunch and dinner served
Exterior
Outdoor pool, open 7:00 AM to 8:00 PM, pool cabanas (surcharge)
Couples treatment room(s), steam room, body treatments, aromatherapy
Couples treatment room(s), steam room, body treatments, aromatherapy

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
200 Lavaca Street, Austin, TX, 78701
  • Moody Theater
    1 min walk
  • Lady Bird Lake
    4 min walk
  • Sixth Street
    9 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    19 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View, Corner

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Lake View, Corner

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Balcony, Pool View (Mobility/Hearing Access, Roll-In Shwr)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View, Corner

Suite, 2 Bedrooms, City View, Corner

Suite, 2 Bedrooms, City View, Corner

  • 105 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • 121 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Lake View, Corner

  • 167 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Pool View, Corner

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Pool View, Corner

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Lake View

  • 78 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Spectacular Room, Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Corner

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner (Mobility Accessible, Tub)

55-inch Smart TV with cable channels, Netflix, pay films

Suite, 1 Bedroom, Corner (Mobility Accessible, Tub)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Austin

With a stay at W Austin, you'll be centrally located in Austin, steps from Moody Theater and within a 5-minute walk of Lady Bird Lake. .This luxury hotel is 0.4 mi (0.7 km) from Sixth Street and 0.7 mi (1.1 km) from Austin Convention Center.

What's nearby

  • Moody Theater - 1 min walk - 0.1 km
  • Sixth Street - 9 min walk - 0.8 km
  • Austin Convention Center - 10 min walk - 0.9 km
  • Texas State Capitol - 17 min walk - 1.4 km
  • University of Texas at Austin - 4 min drive - 3.4 km

Getting around

  • Downtown Station - 11 min walk
  • Austin Station - 17 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 19 min drive

Restaurants

  • ‪Rain - ‬3 min walk
  • ‪Oilcan - ‬3 min walk
  • ‪Coconut Club - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪RA Sushi Bar Restaurant - ‬4 min walk

About this property

W Austin

Luxury Austin hotel in Downtown Austin with a full-service spa
W Austin offers 251 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers, bathrobes, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWAY Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 251 individually decorated guestrooms, featuring minibars and Smart televisions. Cable programming and smart speakers are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club and an outdoor pool. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and a fireplace in the lobby.
Stop by the hotel's restaurant, Serenade, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Austin? This hotel has 780 square feet (72 square meters) of space consisting of conference space and 6 meeting rooms.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Serenade - This brasserie serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Living Room Bar - Onsite lobby lounge. Open daily.
2nd & Roast - This coffee shop serves breakfast only. Open daily.
Blue Room - Onsite cocktail bar. Reservations are required. Open select days.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 11.00 per 24-hour period)

Parking and public transport

  • Secured covered valet parking on site (USD 60 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: USD 29-32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Serenade
  • Living Room Bar
  • 2nd & Roast
  • Blue Room

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (780 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 106
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services
  • Smart speaker

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 29 to 32 per person
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 11.00 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 60 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin W
W Austin
W Hotel Austin
Hotel W Austin
w Austin Hotel Austin
W Austin Hotel
W Austin Austin
W Austin Hotel Austin

W Austin Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 910 reviews" "
Rating 8 - Good. 190 out of 910 reviews" "
Rating 6 - Okay. 94 out of 910 reviews" "
Rating 4 - Poor. 62 out of 910 reviews" "
Rating 2 - Terrible. 43 out of 910 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Darrell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no mention the property was under construction. Temp front desk, no proper lobby or restaurant and pool was just a night club with 20 something’s hanging around the pool edges with drinks and pounding music. Seems it is leased out to a separate entity because could not even get ice from them when no ice machines working on floors. Guess a lot of this speaks to Austin in general. Definitely feel the squeeze on consumers and if you want something good you will have to pay, and I mean pay pay pay. For the hotel, probably should have been me doing due diligence and phone ahead to check things like construction.
Stayed 3 nights in Aug 2024

6/10 Okay

Thomas, Fort Worth

Travelled with pets, Travelled with partner
Liked: Staff & service
I was a bit disappointed in the way renovation/construction interfered w/my expected 5 star stay. I had no "W" experience other than the roof top pool all at extra cost. The previously beautiful street level is caged and boarded up. You enter via service elevator behind the valet stand. Extension chords running through water everywhere, trash. The hotel was dingy. WiFi was spotty. Waited 40 minutes for car/valet/with two dogs and luggage. Rooftop pool and surroundings were dingy from parties. From the room cost, parking and additional fees and the fun money I chose to fork out up at the pool it was a $1k night for a "motel" experience.
Stayed 1 night in Jun 2024

4/10 Poor

Rodolfo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is under remodelation, there is no lobby and they charge a full rate
Stayed 1 night in Aug 2024

4/10 Poor

Jason

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not good. Construction everywhere.
Stayed 1 night in Jul 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is construction going on so once this completes things will be a better.
Stayed 3 nights in Jul 2024

6/10 Okay

Joseph

Liked: Cleanliness, room comfort
Disliked: Staff & service
W Austin disappointed
Front desk customer service was pretty bad. Not pleasant, welcoming, nada! Didn’t even seem like they cared if we were there or not. Stayed in some other hotels in the area and customer service experience was top notch.
Stayed 1 night in Jun 2024

10/10 Excellent

laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Benny

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
there are many better options nearby
no mention of being under renovation. the staff are unattentive, no one answers room service or concierge. understand renovations are needed but you should warn ppl, im done with W hotels
Stayed 2 nights in Jun 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Panos

Travelled with group
Disliked: Cleanliness, property conditions & facilities
More Motel than W hotel
Lobby is under construction so you have to enter via a service elevator. Pool was murky and disgusting looking, rooms were dated, found out because of the above they were selling off rooms for alot more than i paid. Rooms are dated and being periodically updated but just so many better hotels. Overall an underwhelming and disappointing stay
Stayed 3 nights in May 2024

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the distance to ACL!!
Stayed 2 nights in May 2024

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was under construction but well disguised and very clean. We were met by staff at the entrance, lead us to check-in and our room. Booked last minute due to an event cancellation, staff was very friendly and accommodating.
Stayed 1 night in Apr 2024

6/10 Okay

Albert

Liked: Cleanliness
Disliked: Property conditions & facilities
Under construction. Access was through narrow winding hallway. Flooded entry so had to walk through a puddle to get out and in. Had to switch elevators to get to our room from downstairs. Toiletries were dirty, dispenser broken. I wouldn’t stay there again.
Stayed 1 night in May 2024

4/10 Poor

Jaime

Liked: Room comfort
There’s no warning that the hotel is going trough renovations. No lobby no upscale bar or restaurant, rooms should be priced much lower until the hotel is fully renovated
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Staff was very nice. Con: Bathroom had strong smell of urine and sink area was not clean.
Stayed 1 night in May 2024

2/10 Terrible

Abhilash

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

William

Stayed 5 nights in Apr 2024

10/10 Excellent

Sharonli

Stayed 1 night in Apr 2024

6/10 Okay

Miriam

Stayed 2 nights in Apr 2024

6/10 Okay

Erik

Business traveller
Construction oops
I was never told or warned that it was under construction. There were no restaurants or bars open. Which I understand because it was under construction. But even the pool had a limited menu and some of the amenities like the showers were closed. I found it unacceptable that I had to pay the price of a hotel that had all the amenities open and was not even given a warning that it was under construction when making the reservation. It’s something that should be on the website.
Stayed 1 night in Apr 2024

4/10 Poor

glenn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is being renovated. This information should have been shared up front
Stayed 1 night in Apr 2024

4/10 Poor

Thomas, Reading

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay. Water system is so loud, the moment someone chooses to shower in the floors above or below, it will wake you up. When someone on your floor opens a room door, your room door will move, disturbing your sleep. The checkin and general layout is really bad. Took us 15 minutes to get out of the lobby floor to the exit due to the lift system and about 40 people in line. Don’t stay here. Money better spent elsewhere.
Stayed 1 night in Apr 2024

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
Property under construction
Stayed 3 nights in Apr 2024

8/10 Good

Susan

Travelled with family
Liked: Amenities
Under construction making check-in difficult. No one to help with bags getting to 3rd floor checkin.
Stayed 3 nights in Apr 2024