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Hotel Nikko Suzhou

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Nikko Suzhou

Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
No.368 Changjiang Road, Suzhou, Jiansu, 215011
  • Lingering Garden
    4 min drive
  • 北疆饭店
    12 min walk
  • Shishanlu Station
    5 min walk
  • Wuxi (WUX-Shuofang)
    38 min drive

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Corner Deluxe Room

Corner Deluxe Room

Corner Deluxe Room

  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury King Room

Luxury King Room

Luxury King Room

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Room

Shangri-La Suzhou

Pool
Hot tub
Spa
Kids pool
4.5 out of 5, Wonderful, (166)
The price is NZ$156
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Shangri-La Suzhou

About the area

Suzhou

Located in Suzhou (Huqiu District), Hotel Nikko Suzhou is within a 10-minute drive of Hanshan Temple and Shantang Street. .This luxury hotel is 6.1 mi (9.9 km) from Suzhou University and 6.6 mi (10.6 km) from Suzhou Museum.

What's nearby

  • Lingering Garden - 4 min drive
  • Hanshan Temple - 6 min drive
  • Shantang Street - 8 min drive
  • Suzhou Museum - 10 min drive
  • Humble Administrator's Garden - 10 min drive

Getting around

  • Shishanlu Station - 5 min walk
  • Suzhou New District Railway Tram Stop - 20 min drive
  • Wuxi (WUX-Shuofang) - 38 min drive

Restaurants

  • ‪星巴克 - ‬19 min walk
  • ‪Tong Ji Restaurant - ‬13 min walk
  • ‪苏州乐园度假酒店 - ‬7 min walk
  • ‪天府之乐 - ‬17 min walk
  • ‪肯德基 - ‬18 min walk

About this property

Hotel Nikko Suzhou

Luxury Suzhou hotel in Huqiu District with 3 restaurants
Hotel Nikko Suzhou offers 473 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 473 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Japanese cuisine at 弁庆, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
弁庆 - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
桃李 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
La Brasserie - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: CNY 140 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • 弁庆
  • 桃李
  • La Brasserie
  • The Lounge

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Please note: La Brasserie buffet restaurant is open limited hours (6-10 AM) until further notice. During this time, à la carte meal service is available at The Lounge from 9:30 AM to 9:30 PM.
The Club Lounge on the 27th floor is currently closed until further notice. Guests booked in rooms with Club Lounge access receive benefits at the lobby lounge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CNY 140 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Nikko Suzhou
Hotel Nikko Suzhou Hotel
Hotel Nikko Suzhou Suzhou
Hotel Nikko Suzhou Hotel Suzhou

Hotel Nikko Suzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 106 reviews" "
Rating 8 - Good. 33 out of 106 reviews" "
Rating 6 - Okay. 7 out of 106 reviews" "
Rating 4 - Poor. 1 out of 106 reviews" "
Rating 2 - Terrible. 0 out of 106 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Not 5 Star quality!!!
I think that Nikko Corporate HQ needs to encourage this hotel to be more accommodating to guests! When I made the reservation on Hotels.com, I had written a special request to have hypoallergenic bedding since I am allergic to down. I received a message back that they had a pillow for me but none of their bedding was feather-free. I can’t believe that they can’t figure this out! After all, Suzhou is famous for its gorgeous silk filled quilts! Their Lounge Bar also needs to have a better selection and understand how wines should be served. Since it was New Year’s Eve, we tried to order a bottle of sparkling wine to celebrate. They were out of most of the wines on their wine list and finally brought over a warm bottle of a much more expensive bottle of champagne. Finally, their buffet breakfast was nothing special at all and the staff started cleaning it up at 10 am on New Year’s Day! I had only come down at 9:30 as I hadn’t realized that they would close it so early in a national holiday. For a 5 Star hotel, this hotel was very disappointing!
Stayed 1 night in Dec 2023

10/10 Excellent

Petr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11/10
As always. Amazing stay.
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Although most facilities were closed due to COVID-19, the service and attitude was still amazing, best experience ever!
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing are nice, good location and very clean.
Stayed 4 nights in Nov 2019

8/10 Good

Boon Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility. Modern, clean, no complaints whatsoever.
Stayed 2 nights in Dec 2018

10/10 Excellent

Nan, Bangkok Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, nice place
Very good location, 200m.from train station. Variety of breakfast and good taste. The room was so clean and amenities in room is good. I'm really love this hotel.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Brand new room.
Stayed 1 night in Aug 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than you thought you wanted!
It starts with happy smiles, greetings and a lightning fast check-in. The room was big and already chilly. Two keys to always have the lights on, digital buttons and outlets, adapters and chargers, and even external inputs for the TV. Everything you want from a hotel (comfort, toiletries, plush towels) plus an added touch of technology and elegance. Even the bathroom overhead speaker played the TV so you never miss a beat. internet was fast and reliable and no fumbling with hotel passwords. The gym and pool we're also a hit. The one snag I had in the three nights was trying to order room service... No one understood enough to complete the order. Luckily for me, they had a gourmet buffet which was three levels of delicious!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: Room & Bathroom Excellent, Very Clean, Excellent Breakfast Selection & Quality, Cons: Couldn't stay longer
Stayed 2 nights in Jul 2018

8/10 Good

Elisabeth, Espergærde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, very good Japanese restaurant

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. It was an enjoyable stay.

10/10 Excellent

Boon Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Suzhou
Nice service, nice food and good environment.
Stayed 3 nights in Jan 2018

10/10 Excellent

WENWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice swimming pool with Jacuzzi, comfort rooms.But the gym has only limited equipment, not good for weight training. The location is a bit far from everything else.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience
very nice hotel, check in counter is very polite, room is clean, breakfast is good, very good stay experience i like this hotel

10/10 Excellent

Pay-Hsii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice hotel
High CP value hotel. Definitely will come back and stay for either business or leisure.

10/10 Excellent

Jeffrey, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the money.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
업무 출장차 숙박 잘하고 갑니다
크고 깨끗하며 직원들의 친절함 모두 감사합니다
Stayed 3 nights in Jun 2024

6/10 Okay

Yin Chun

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Hideki

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
部屋がとても広くてきれいで。風呂は最高😀
Stayed 1 night in Nov 2023

10/10 Excellent

Takashi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いホテル
ホテルもきれいで快適でした。
Stayed 1 night in Sep 2023