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Room type Options Nightly price Book
Deluxe Room, 2 Single Beds
40 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe King Room
48 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
48 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Twin Room
40 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Suite, 1 King Bed
55 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Room, 1 King Bed
40 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Suite, 1 Queen Bed with Sofa bed
65 square metres
1 Queen Bed and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 King Bed
50 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hot springs hotel with free parking connected to the convention center in Suzhou

Popular property highlights

Free self parking
Free WiFi
Business centre
Smoke-free property
24-hour front desk

With a stay at Novotel Suzhou Tai Lake Santeh Hotel in Suzhou (Wuzhong), you'll be a 9-minute drive from Gusong Garden. This hotel is 1.9 mi (3 km) from Lake Tai and 5 mi (8.1 km) from Mudu Ancient City.

Make yourself at home in one of the 169 air-conditioned rooms featuring minibars (stocked with some free items) and Smart televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature rainfall showerheads and spring water baths.

Don't miss out on recreational opportunities including hot springs and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Suzhou? This hotel has 5920 square feet (550 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Novotel Suzhou Tai Lake Santeh Hotel

3888 Ring Taihu Avenue, Suzhou, Jiangsu 215000

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 169
  • Conference space
  • Breakfast available (surcharge)
  • Garden
  • Safe-deposit box at front desk
  • Picnic area
  • 24-hour front desk
  • Business centre
  • Porter
  • Meeting rooms
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Conference space size (feet) - 5920
  • Conference space size (meters) - 550
  • Snack bar/deli
  • Free self parking
  • Luggage storage
  • 24-hour fitness facilities
  • Terrace
  • Electric car charging station
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Reusable cups only

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages spoken

  • English

Parking

Free self parking

Room Amenities

Novotel Suzhou Tai Lake Santeh Hotel offers 169 air-conditioned accommodations with minibars (stocked with some free items) and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, bathrobes, and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Free WiFi
  • Free wired Internet
  • Egyptian-cotton sheets
  • Memory foam mattress
  • Pillow menu
  • Rainfall showerhead
  • Free cots/infant beds
  • Spring water bathtub
  • Minibar (stocked, some free items)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Mini-fridge
  • Wheelchair-width doorways
  • Wardrobe

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Novotel Suzhou Tai Lake Santeh Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to do

  • Playground on site
  • Hot springs on site

Spa Services

  • Number of hot springs - 15

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 150.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
  • Novotel Tai Lake Santeh Opening January 2019 Hotel
  • Novotel Suzhou Tai Lake Santeh Opening January 2019
  • Novotel Tai Lake Santeh Opening January 2019
  • Novotel Tai teh Opening Janua
  • Novotel Suzhou Tai Lake Santeh
  • Novotel Suzhou Tai Lake Santeh Hotel Hotel
  • Novotel Suzhou Tai Lake Santeh Hotel Suzhou
  • Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou

We should mention

Hot springs access available from 2:30 PM to 10:00 PM.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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