Quality Inn

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn

Suite, 1 King Bed with Sofa bed, Non Smoking
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Free daily full breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
1333 Bench Rd, Pocatello, ID, 83201
  • Idaho State University
    3 min drive
  • Standrod Mansion
    4 min drive
  • Pocatello Idaho Temple
    5 min drive
  • Pocatello, ID (PIH-Pocatello Regional)
    9 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Pocatello

A stay at Quality Inn places you in the heart of Pocatello, within a 5-minute drive of Idaho State University and Standrod Mansion. .This hotel is 2.1 mi (3.4 km) from Pocatello Idaho Temple and 2.6 mi (4.1 km) from Holt Arena.

What's nearby

  • Idaho State University - 3 min drive
  • Holt Arena - 4 min drive
  • Pocatello Idaho Temple - 5 min drive
  • Portneuf River - 6 min drive
  • Portneuf Medical Center - 8 min drive

Getting around

  • Idaho Falls Regional Airport (IDA) - 44 min drive

Restaurants

  • ‪Taco Bell - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Applebee's - ‬5 min walk
  • ‪Jack in the Box - ‬4 min walk

About this property

Quality Inn

Hotel in Pocatello with free breakfast and a 24-hour front desk
Quality Inn offers 52 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 52 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Restaurants on site

  • Cookies and Lemonade at 8

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hotel Pocatello
Quality Inn Pocatello
Pocatello Comfort Inn
Comfort Inn Pocatello Hotel
Quality Pocatello
Quality Inn Hotel
Quality Inn Pocatello
Quality Inn Hotel Pocatello

Quality Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 463 out of 1003 reviews" "
Rating 8 - Good. 307 out of 1003 reviews" "
Rating 6 - Okay. 154 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Linda

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Not great value for a mid-priced motel in this area. Check-in not particularly friendly. Hot tub out of service. Room and furnishings worn and dated: paint worn off door frames, chips in woodwork, dirt spots on walls, mattress sags. No towel hooks in bathroom. Bathtub creaks and plumbing squeals. 2 stars for generous hot water, clean sheets and eggs at breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good breakfast, and helpful receptionist.
Stayed 1 night in Sep 2024

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness, staff & service
Although the hotel is a bit old, our room was nice, clean, and the beds were comfortable. Freshly baked cookies and lemonade were offered in the evening. Unfortunately, the Hot Spa was not available for use during our stay, but the pool was nice.
Stayed 1 night in Oct 2024

8/10 Good

nadia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly but it's better if we were booked in the first floor. It's tough for Travelling seniors booked in second floor to carry our luggage
Stayed 1 night in Sep 2024

4/10 Poor

Ronald

Stayed 1 night in Sep 2024

6/10 Okay

Maira

Business traveller
Liked: Staff & service
I guess you get what you pay for. I only needed a place to stay for all of about 11 hours, so I chose to go with a "lower price" property. Staff was friendly. Parking was easy. Room was generally clean for the most part, but the bathroom smelled of urine. Looked clean, but the smell was just a bit too much. Thankfully, keeping the door closed kept the smell centralized. Unfortunately, I don't think I could willingly stay there again.
Stayed 1 night in Sep 2024

4/10 Poor

Sally

Liked: Cleanliness
Disappointed
We reserved a handicap room but when we got there the room had been given to someone else. We were given a room on 1st floor only to find the doorway to room was a very tight fit for my wheelchair and my chair was scratched from scraping the door frame. Bathroom was not WC acceptable. When booking room it said it had a bar and restaurant …it had neither. ADA parking was a joke…space to narrow to get chair to passenger door so we used a regular space that had plenty of room to accommodate chair.
Stayed 1 night in Sep 2024

2/10 Terrible

Dale

Disliked: Staff & service, property conditions & facilities, room comfort
Rude Hostile Employee
This stay was horrendous. This was the worst encounter I have ever had with a hotel employee in my life, and I have stayed at a lot of hotels. I have stayed dozens of times in the same town other hotels. I have never had anyone be anywhere close to this disrespectful to me and my family. The lady running the front desk today, 9/29 was rude and abrasive and treated my kids and I like criminals. I kind of planned on things being really low quality based on the room being somewhat less expensive than good quality hotels in the area, and I did find that it was the case that things were rundown with a lot of maintenance in several aspects being very much needed. However, this employee being so rude was what made me say i’d prefer not to stay at the hotel again based on the experience with her. I was pretty surprised to hear her respond that she was fine with me never staying there again. Her comments and attitude were totally unmerited and unprofessional. On top of that, the minute it was checkout time, she said that my kids had two minutes to get out of the pool and out the door, had staff on standby to call the authorities to physically remove them if they weren’t out in those couple minutes, then held the door open to police us out of the pool. I don’t know what her problem was, but it was as if she had seen my kids faces on wanted posters in Pocatello and had some kind of battle to fight. This crazy woman seems delusional, but somehow she was the person in charge.
Stayed 1 night in Sep 2024

6/10 Okay

Jaime

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two days! We had a wonderful stay! One of the best stays ever and we travel full time! All The staff here is a blessing and all so attentive to all our needs. The best breakfast ever!
Stayed 1 night in Sep 2024

2/10 Terrible

mojdeh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Phyllis

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who checked us in was very accommodating and extremely friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Ward

Lobby being renovated. Visited in May 2024 and again in September. Boxes of material were still piled in the lobby. No sitting area
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Should be called "Low Quality Inn"
Should be called "Low Quality Inn". Parking lot lights did not work, Wi-Fi did not work, TV did not work, electrical outlet nearest the bed did not work, hot tub did not work. The room was clean, but everything was broken. Try doing some maintenance!
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older but Good
The price was good and room was also good. It is an older Quality Inn and we believe they did the best they could. If you are on a budget it was very good. If you want luxury we know we have to pay more. Staff was super friendly and breakfast well done. For a short stay it would be fine. Other hotels were 30 to 50 dollars more.
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn, silverdale

Stayed 1 night in Sep 2024

10/10 Excellent

LORI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Remi, LEDUC

Disliked: Amenities
Desk Clerk was pleasant quick check in. Good hot Breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Sabrina

Travelled with family
Hard to find in the dark
Stayed 1 night in Sep 2024

6/10 Okay

Myles

Travelled with family
Liked: Staff & service
good location and the price was the best around.
Stayed 1 night in Sep 2024

8/10 Good

carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was older, but it is very well kept and clean. Great breakfast in the morning. Cookies in the evening.
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stop along our travel route and the staff was really nice! Room was clean and bed was good. Thanks
Stayed 1 night in Sep 2024