This stay was horrendous. This was the worst encounter I have ever had with a hotel employee in my life, and I have stayed at a lot of hotels. I have stayed dozens of times in the same town other hotels. I have never had anyone be anywhere close to this disrespectful to me and my family. The lady running the front desk today, 9/29 was rude and abrasive and treated my kids and I like criminals. I kind of planned on things being really low quality based on the room being somewhat less expensive than good quality hotels in the area, and I did find that it was the case that things were rundown with a lot of maintenance in several aspects being very much needed. However, this employee being so rude was what made me say i’d prefer not to stay at the hotel again based on the experience with her. I was pretty surprised to hear her respond that she was fine with me never staying there again. Her comments and attitude were totally unmerited and unprofessional. On top of that, the minute it was checkout time, she said that my kids had two minutes to get out of the pool and out the door, had staff on standby to call the authorities to physically remove them if they weren’t out in those couple minutes, then held the door open to police us out of the pool. I don’t know what her problem was, but it was as if she had seen my kids faces on wanted posters in Pocatello and had some kind of battle to fight. This crazy woman seems delusional, but somehow she was the person in charge.