8/10 Good
Helen
30 Dec 2024
Liked: Staff & service, property conditions & facilities
The front desk staff were great! Free breakfast was ok and one staff Eleanor was excellent. She was friendly, nice, and a professional. She is an asset! The room had comfortable beds, the refrigerator and microwave was a plus! The only issue was that there was no room service and bedsheets were never changed for the duration of our stay. I had to ask for towels, and had the garbage emptied. Eleanor was the only person who vacuumed, cleaned the bathroom, and emptied the garbage when I requested. I was told that if we stay inside the hotel room, they go t do room service . The swimming pool was not functional but at least the fitness center was ok. The place was clean and the complimentary daily cooked was very good!
Helen
Stayed 3 nights in Dec 2024