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Best Western Liverpool-Syracuse Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Liverpool-Syracuse Inn & Suites

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Exterior
Lobby
Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included

Explore the area

Map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Lake Onondaga
    4 min drive
  • Onondaga Lake Park
    5 min drive
  • NBT Bank Stadium
    6 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Mini-refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Mini-refrigerator

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Mini-refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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About the area

Liverpool

Located in Liverpool, Best Western Liverpool-Syracuse Inn & Suites is within a 10-minute drive of Destiny USA and Landmark Theatre. .This hotel is 5.2 mi (8.4 km) from Armory Square and 5.8 mi (9.3 km) from The Oncenter.

What's nearby

  • Destiny USA - 6 min drive - 5.3 km
  • Landmark Theatre - 7 min drive - 8.5 km
  • Carrier Dome - 9 min drive - 10.3 km
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive - 11.9 km
  • New York State Fairgrounds - 14 min drive - 12.7 km

Getting around

  • Syracuse Regional Transportation Center - 6 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬3 min drive
  • ‪Denny's - ‬3 min drive
  • ‪KFC - ‬10 min walk
  • ‪Heid's of Liverpool - ‬3 min drive
  • ‪Francesca S Pizza - ‬3 min drive

About this property

Best Western Liverpool-Syracuse Inn & Suites

Hotel with free breakfast, in the vicinity of Destiny USA
Best Western Liverpool-Syracuse Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and fans, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Liverpool? This hotel has 900 square feet (84 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking on site
  • On-site parking includes off-street options
  • Free off-site parking within 10 ft

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Children's books
  • Children's games
  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Business centre
  • Conference space (900 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Grab bar in shower
  • Shower grab bar height (centimetres): 91
  • Roll-in shower
  • Roll-in shower width (centimetres): 122

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Fan
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Best Western Liverpool
Best Western Plus Grace
Best Western Plus Grace Inn
Best Western Plus Liverpool
Best Western Plus Liverpool Grace
Best Western Plus Liverpool Grace Inn
Best Western Liverpool Grace Inn And Suites
Best Western Liverpool Grace Hotel Liverpool
Best Western Plus Liverpool Syracuse Inn
Best Western Plus Syracuse Inn
Best Western Plus Liverpool Syracuse
Best Western Plus Syracuse
Best Western Plus Liverpool Grace Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Liverpool Syracuse & Suites
Best Western Liverpool Syracuse Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Best Western Liverpool-Syracuse Inn & Suites Hotel
Best Western Liverpool-Syracuse Inn & Suites Liverpool
Best Western Liverpool-Syracuse Inn & Suites Hotel Liverpool

Best Western Liverpool-Syracuse Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 215 out of 1000 reviews" "
Rating 8 - Good. 225 out of 1000 reviews" "
Rating 6 - Okay. 198 out of 1000 reviews" "
Rating 4 - Poor. 163 out of 1000 reviews" "
Rating 2 - Terrible. 199 out of 1000 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Sue Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel. Nothing special.
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Disliked: Cleanliness, staff & service
Not Great
Check-in was 15 minutes late due to the room not having been cleaned yet. This was a Tuesday check-in. When we got to our room the floors were wet from being "cleaned" but yet there were crumbs all over one of the night stands and floor. The room had a jetted tub that of course we paid quite a bit for. The tub had a dirt ring around it and was not clean. My wife went and complained and one of the employees came and scrubbed the tub. Once we got the tub filled with water only half of the jets worked and the 2 jets for your back did not so we didn't even get in it. This was not a pleasant stay for the $. After all said and done we did get a partial refund but wasn't worth the hassle.
Stayed 1 night in Aug 2024

4/10 Poor

Kent

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Duran

Liked: Staff & service, property conditions & facilities
Clean
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not again
Disappointed with the room. Was told there was a microwave in room. Not!! You can hear things from the room next door. Room was clean. No place to charge phones. Only a couple of lights in the room. Won't stay again.
Stayed 2 nights in Aug 2024

4/10 Poor

daniela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival at night, nothing was restocked at the drink station. So no hot water, no hot cocoa for the kids, no hot coffee. In the morning the breakfast was horrible. There was a woman restocking plates and then just left the area and there were no cups, no bowls, no food, no coffee, no juice, just didn't care at all. Then teh same lady went to the front desk with ornage long braids and just stood there talking to the front desk lady while everyone in the breakfast area was trying to figure out where the food and plates and cups were. Again, nothing was restocked, nothing was put out. Once the food and coffee ran out the hotel and the lady didn't care again. Will not stay here since I decided to pay extra to get some breakfast n before our 10 hour trip back home. Very lazy service. When we returned our key to the front desk the lady didn't even care and had a crap attitude about it. Very crappy service and employees. If we were to ask for anything I'm sure we would've not received it at all. The worst experience at a Best Western Hotel ever.
Stayed 1 night in Aug 2024

10/10 Excellent

Kunyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Good and friendly staffs!
Stayed 1 night in Aug 2024

6/10 Okay

Tahnee

Disliked: Staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Jeffrey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived my room wasn’t ready yet. But was quickly prepared for me.
Stayed 1 night in Aug 2024

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel
Stayed 2 nights in Aug 2024

8/10 Good

Wasontiio

Travelled with family
Liked: Cleanliness, staff & service
Very nice place, except everything was out of order. The vending machine, the breakfast pancake maker, the juice dispenser and even the filter water fountain.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Travelled with group
Disliked: Property conditions & facilities, room comfort
Only if I’m Desperate
They charged the room before I even checked in. Told me it was their security deposit and then put another hold for another hundred dollars. The key to the room deactivated after every time using it so over a two day. Had to have it reprogram seven times the pool has definitely been neglected. The water was cloudy. They have some crazy policies that they have you sign off on. It’s located next to a factory.
Stayed 2 nights in Aug 2024

10/10 Excellent

debra

Clean rooms great swimming pool
Stayed 1 night in Aug 2024

10/10 Excellent

Jereny

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

4/10 Poor

Colette

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t recommend
There was no hot water. We had to switch rooms. The phones in both rooms didn’t work. There were stains on the towels. We had to get new room keys every day because ours didn’t work. Don’t recommend.
Stayed 4 nights in Jul 2024

6/10 Okay

Fariba

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Allan

Travelled with partner
Nothing special good for overnight on your travels
Stayed 2 nights in Jul 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

patrick

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great safe place to stay. I would stay again. The only thing I’d have to say is they need better ventilation in the pool room
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service
Comfy bed and room. It was fine for just a night.
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always easy check in and out. Its quiet, get great sleep, beds r comfortable.
Stayed 1 night in Jul 2024