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Best Western Liverpool-Syracuse Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Liverpool-Syracuse Inn & Suites

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Exterior
Lobby
Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Indoor pool

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Breakfast included

Explore the area

Map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Lake Onondaga
    4 min drive
  • Onondaga Lake Park
    5 min drive
  • NBT Bank Stadium
    6 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Mini-refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Mini-refrigerator

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Mini-refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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Exterior

Comfort Inn & Suites Liverpool - Syracuse

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (200)
The price is NZ$176
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Comfort Inn & Suites Liverpool - Syracuse

About the area

Liverpool

Located in Liverpool, Best Western Liverpool-Syracuse Inn & Suites is within a 10-minute drive of Destiny USA and Landmark Theatre. .This hotel is 5.2 mi (8.4 km) from Armory Square and 5.8 mi (9.3 km) from The Oncenter.

What's nearby

  • Destiny USA - 6 min drive
  • Landmark Theatre - 7 min drive
  • Carrier Dome - 9 min drive
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive
  • New York State Fairgrounds - 14 min drive

Getting around

  • Syracuse Regional Transportation Center - 6 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬3 min drive
  • ‪Denny's - ‬3 min drive
  • ‪KFC - ‬10 min walk
  • ‪Heid's of Liverpool - ‬3 min drive
  • ‪Francesca S Pizza - ‬3 min drive

About this property

Best Western Liverpool-Syracuse Inn & Suites

Hotel with free breakfast, in the vicinity of Destiny USA
Best Western Liverpool-Syracuse Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and fans, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Liverpool? This hotel has 900 square feet (84 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking on site
  • On-site parking includes off-street options
  • Free off-site parking within 10 ft

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Children's books
  • Children's games
  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Business centre
  • Conference space (900 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Grab bar in shower
  • Shower grab bar height (centimetres): 91
  • Roll-in shower
  • Roll-in shower width (centimetres): 122

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Fan
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Best Western Liverpool
Best Western Plus Grace
Best Western Plus Grace Inn
Best Western Plus Liverpool
Best Western Plus Liverpool Grace
Best Western Plus Liverpool Grace Inn
Best Western Liverpool Grace Inn And Suites
Best Western Liverpool Grace Hotel Liverpool
Best Western Plus Liverpool Syracuse Inn
Best Western Plus Syracuse Inn
Best Western Plus Liverpool Syracuse
Best Western Plus Syracuse
Best Western Plus Liverpool Grace Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Liverpool Syracuse & Suites
Best Western Liverpool Syracuse Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Best Western Liverpool-Syracuse Inn & Suites Hotel
Best Western Liverpool-Syracuse Inn & Suites Liverpool
Best Western Liverpool-Syracuse Inn & Suites Hotel Liverpool

Best Western Liverpool-Syracuse Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 218 out of 1004 reviews" "
Rating 8 - Good. 227 out of 1004 reviews" "
Rating 6 - Okay. 199 out of 1004 reviews" "
Rating 4 - Poor. 160 out of 1004 reviews" "
Rating 2 - Terrible. 200 out of 1004 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
We had to wait over an hour for our room to be ready. Then our cards had to be reset several times for us to get into our room.
Stayed 2 nights in Sep 2024

6/10 Okay

ana

Stayed 3 nights in Aug 2024

6/10 Okay

Jonathan

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Stayed 3 nights in Sep 2024

6/10 Okay

Jillian

Liked: Amenities
Upon arrival we were checked in quickly (no pre-check) by a woman who looked like she had worked too many hours. We were given an informational sheet with important hotel information regarding check out, the pool, quiet time, parties, and wifi. Our room was acceptable, but could have been better. There was a stain on one comforter and a large stain on the lamp shade. The room and bathroom seemed clean otherwise. Our room did not have any shampoo left in the bottle and there was apparently none in the hotel at all to restock it. This was particularly annoying after getting in the pool and hot tub. The pool area was clean overall, but the jets did not work in the hot tub and it was filled with soap scum (shampoo would have been REALLY nice to have). The food for breakfast was okay and there were many options including pancakes, 2 meats, eggs, oatmeal, toast/bagel, muffins, yogurt, and fruit. The apple juice had run out and there was no mix at all for the orange juice. Orange juice cartons that were put in the fridge were small and frozen (my son got one), but by the time I made it there, they were gone and no one came to restock. After our experience, I am not sure that I will return.
Stayed 1 night in Sep 2024

8/10 Good

raghunandan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Kelly

Travelled with group
Disliked: Property conditions & facilities
The pool water was very cloudy and the pool floor had patches of paint/concrete? ..missing all over it. Would not swim in it. Our room was a good size and not bad except the bathroom door wouldn’t close properly.
Stayed 2 nights in Sep 2024

6/10 Okay

Anabela, Ile Perrot

Travelled with family
Liked: Cleanliness, staff & service, amenities
Have been staying at this property for many years. Beds are comfortable, bathrooms are clean. Breakfast is good with options. Staff are courteous. A little dated but otherwise good.
Stayed 2 nights in Sep 2024

6/10 Okay

Gail

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice. Except my queen bed was terrible to sleep on and remote did not work on the tv
Stayed 1 night in Sep 2024

6/10 Okay

Amy

Travelled with group
Stayed 1 night in Jul 2024

4/10 Poor

Jerry

Travelled with family
Disliked: Cleanliness, staff & service
Disappointed
Check in was at 3 we arrived at 3:15 and had to wait till after 4 to check in. One reason I booked this hotel was for the hot tub that wasn’t working while we were there. And the doors other than main entrance don’t work with room key. Told the front desk and they responded with yeah we know. So they just won’t fix them I guess.
Stayed 1 night in Sep 2024

8/10 Good

Jennifer, Jackson Heights

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They need to upgrade the plug outlets to make it cord only to charge phone. I didn’t bring my plug and only the cord and I couldn’t charge my phone
Stayed 1 night in Sep 2024

8/10 Good

Julia

Stayed 2 nights in Aug 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Sep 2024

2/10 Terrible

michael

Liked: Room comfort
Never Again
Have stayed at this hotel many times, this time we had a cockroach in our luggage when we were packing up, needless to say we won't be back.
Stayed 2 nights in Aug 2024

8/10 Good

Maureen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Need better signs
Stayed 1 night in Sep 2024

4/10 Poor

Pat

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Sticky counters/floors in bathroom and other parts of room. Comforter did not fit bed...either not right size or not put on properly. We could not control ac unit. It would not adjust. We covered with towel all night to stop very cold air from blowing in. This was supposed to be a non smoking hotel. Yet some of the hallways reeked of marijuana. We did enjoy the free breakfast in morning. We have stayed in some very nice Best Western hotels.... this was not one of them and will make us think twice of staying in one again.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the NY Thruway, has semi truck parking.
Stayed 1 night in Sep 2024

6/10 Okay

Connie

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

James

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We booked because it had a pool and gym. Neither of which were desirable to attend, with the gym in particular stinking like mildew. The staff said there was no window that could be opened to remove the smell. The pool had a film over it. Our room had two queen beds for our family of three. Only two towels in the room, when we asked for another we were told that they were all in laundry.
Stayed 2 nights in Aug 2024

6/10 Okay

Ahmed

Liked: Property conditions & facilities
Disliked: Staff & service
Shopping
Stayed 2 nights in Aug 2024

8/10 Good

Molly

Stayed 1 night in Jul 2024

6/10 Okay

Gary

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024