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Cicero Grand

2.5 star property

Photo gallery for Cicero Grand

Reception
Deluxe Suite
Exterior
Reception
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
5875 Carmenica Drive, Cicero, NY, 13039
  • Destiny USA
    ‪11 min drive‬
  • Syracuse University
    ‪15 min drive‬
  • New York State Fairgrounds
    ‪20 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Comfort Inn & Suites Liverpool - Syracuse

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (281)
The price is NZ$198
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Comfort Inn & Suites Liverpool - Syracuse

About the area

Cicero

A stay at Cicero Grand places you in the heart of Cicero, a 8-minute drive from Oneida Lake and 11 minutes from Destiny USA. .This hotel is 10.2 mi (16.4 km) from Onondaga Lake Park and 11 mi (17.7 km) from Armory Square.

What's nearby

  • Destiny USA - 11 min drive - 15.5 km
  • Landmark Theatre - 13 min drive - 17.8 km
  • Syracuse University - 15 min drive - 19.4 km
  • St. Joseph’s Health Amphitheater at Lakeview - 17 min drive - 21.2 km
  • New York State Fairgrounds - 20 min drive - 22.0 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪China Chen - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Cicero Grand

Hotel with free breakfast, in the vicinity of Oneida Lake
Cicero Grand offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Cicero? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5000 square feet of space)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Sofa bed

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number Choice Hotels

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
The Cicero Grand
Cicero Grand Hotel
Cicero Grand Cicero
Cicero Grand Hotel Cicero
Comfort Suites Cicero Syracuse North

Cicero Grand Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 379 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 91 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Julia

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They need to change the name because there is nothing Grand about this place. The pool in closed which is why we came. I told the lady on the phone we were coming with kids to swim and she never told us it was closed down. It's really run down and dirty. The shampoo and conditioner was already used by someone. There was hairs all over the floor. The room smelled. I am very disappointed. Don't waste your money.
Stayed 1 night in Dec 2024

10/10 Excellent

Tristan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening check-in was fast and easy. The room was beautiful and well-stocked with towels and amenities The ac/heating unit worked well and quietly. Good breakfast fare, including good coffee. Staff was pleasant and friendly, helpful folks on all shifts. Plenty of parking, well-lit. A great find!
Stayed 3 nights in Nov 2024

4/10 Poor

Benoit

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Douillettes déchirée, une seule serviette dans une chambre pour 4 personnes, divan-lit qui s'écrase et piscine inaccessible alors que notre choix de lieu avait été basé sur la fait qu'il y avait une piscine.
Stayed 1 night in Nov 2024

8/10 Good

Craig, Kingston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for the price. We were expecting basic accomodation for the price point. However, the place was very clean, the room was larger than we thought it would be (which was great for travelling with a toddler). Overall we were very please with our experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cornelius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice, peaceful
The place was clean and the staff were nice. All good.
Stayed 5 nights in Nov 2024

4/10 Poor

Angie

Liked: Staff & service
Disliked: Cleanliness
Internet didnt work, broken sofa bed, dirty furniture, not enough garbage xans or towels
Stayed 3 nights in Nov 2024

2/10 Terrible

Jacqueline

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole hotel just needs to go! Horrble!!!!!!!!!
There was Roaches in the room. The tub filled as the shower ran. Someone wrote on the sealing in the room and they didnt clean it. The wifi was horrble the connection wasnt stayin at all. there was no cereal for breakfasts for the kids. The coffee was horrible and cold. The locks looked broken. When we pulled up the sign wasnt even the same. An Asian worker said its been like that for 2 months already. The whole room was horrble. I will never book here again. I took photos of everything and showed front desk guy the video of the roach. For some reason this app will not let me upload my photos.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lucy

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Bernardino, Auburndale

Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Steve

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Gloria and Rudy jr

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

4/10 Poor

Barbara

Travelled with group
Disliked: Staff & service
When we checked in the key did not work..the door lock was broken. We had to have the desk clerk let us in our room every time we needed to get in instead of fixing the lock. The key did not work for the pool either. There was an ironing board, but no iron. The coffeemaker was broken. The mattresses were old as well as the couch in the room. Most of the desk clerks were clueless. The manager on our last day did apologize when we checked out and gave us a discount but I would never go back.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ed

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No TV sorry bkfst
Stayed 1 night in Oct 2024

8/10 Good

Darlene

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Danielle is Great she always takes good care of me!
Stayed 5 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

6/10 Okay

Julia

Stayed 1 night in Sep 2024

4/10 Poor

Leslie

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Sooo, I reserved 2 queens, got 2 dbls. System was down, and they insisted on coping my credit card, and I was like no way! well we need a card on file for insedentales. . Fine let me know when you can enter it, but my credit card is not getting photo copied. MANY things broke in room also. It was clean, but the staff troubles, I dont recomend this hotel at all.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Suzanne

Disliked: Staff & service
The desk clerk was rude when he realized we booked through Travelocity.
Stayed 1 night in Oct 2024