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Tru By Hilton Syracuse-Camillus

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Syracuse-Camillus

Lobby sitting area
Reception
Exterior
Business centre
1 bedroom, down duvets, in-room safe, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
116 Township Blvd, Camillus, NY, 13031
  • Onondaga Lake Visitors Center
    8 min drive
  • New York State Fairgrounds
    9 min drive
  • St. Joseph’s Health Amphitheater at Lakeview
    11 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    16 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Syracuse Fairgrounds, an IHG Hotel
Pool
Breakfast included
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Parking included
4.5 out of 5, Wonderful, (1001)
The price is NZ$282
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express Syracuse Fairgrounds, an IHG Hotel

About the area

Camillus

When you stay at Tru By Hilton Syracuse-Camillus in Camillus, you'll be connected to a shopping center, within a 10-minute drive of New York State Fairgrounds and Destiny USA. .This hotel is 9.2 mi (14.8 km) from Syracuse University and 9.4 mi (15.1 km) from Carrier Dome.

What's nearby

  • New York State Fairgrounds - 9 min drive - 9.3 km
  • Landmark Theatre - 10 min drive - 13.1 km
  • Destiny USA - 10 min drive - 12.0 km
  • Rosamond Gifford Zoo - 11 min drive - 9.0 km
  • St. Joseph’s Health Amphitheater at Lakeview - 11 min drive - 9.5 km

Getting around

  • New York State Fair Station - 3 min drive
  • Hancock Intl. Airport (SYR) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Movie Tavern - ‬6 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Tully's Good Times - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Tru By Hilton Syracuse-Camillus

Art Deco hotel with free breakfast connected to a shopping center in Camillus
Tru By Hilton Syracuse-Camillus offers 92 accommodations with safes and complimentary newspapers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 92 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have complimentary toiletries and bathrobes. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Syracuse-Camillus. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Basketball
  • Billiards/pool table
  • Fitness centre
  • Volleyball

Family friendly

  • Arcade/games room
  • Children's games
  • Children's toys
  • Free cots/infant beds
  • High chair
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Tru By Hilton Syracuse-Camillus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 945 reviews" "
Rating 8 - Good. 213 out of 945 reviews" "
Rating 6 - Okay. 71 out of 945 reviews" "
Rating 4 - Poor. 44 out of 945 reviews" "
Rating 2 - Terrible. 35 out of 945 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

sook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Linda

Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com - probably not - Hilton is the best!
With the exception of the lack of follow-through from Hotels.com, it was a five-star property. The staff was exceptional and first-rate when Hotels.com messed up our reservation. They made sure my family was comfortable and offered to book us a room at our price promised. They worked hard for us until we were comfortably in our room and made all of the corrections that should have been done by Hotels.com. It is not that I am unhappy with them completely, they usually do a good job. I just don't like being asked to switched hotels and then do not follow through with making the changes THEY asked us to make. Fortunately, the Hilton Corporation did a fantastic job to make up for it.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Cynthia

Liked: Cleanliness, property conditions & facilities
I loved the facility, however either you, Expedia, or I failed to include a third night. I came back to the hotel at 4:00 PM to find all of my positions in a basket in the lobby. I did not get a call, a text or an email or another room as they were booked full at that point. There was absolutely no interest in helping me. I of course missed my evening event. I was without a car, but fortunately had a relative in the area and am sleeping on their couch.
Stayed 2 nights in Aug 2024

6/10 Okay

James

I dont like the soap dispensers. Silly name and incomprehensible sayings on the bottles. They require 2 hands to operate; doesn't seem ADA compliant. My wife just had surgey on her right hand, so I have to squeeze the bottles for her. The soap bottles over the sink and in the shower are empty. Clearly housekeeping can't tell when they're running low or completely out.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best small hotels in upstate New York
Stayed 1 night in Jul 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Stayed 3 nights in Jul 2024

2/10 Terrible

Jamie

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was extremely dirty with hair and visible stains on the furniture and bed and also a large brown smear on the head of the bed. The shower also as visibly dirty so much that I did not feel safe to use it. The building was extremely loud and I had to bring it up to the desk person several different times. I took pictures of the horrible conditions if needed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine.
Newer hotel near shops (literally next door to Costco). Unfortunately didn't start great as when we arrived (4pm ish?) my family and I walked in and stood by the desk. The two staff behind the desk had one member on the phone and the other looking at some papers. We stood there for approximately 90 seconds/two minutes before either looked at us or acknowledged us (there were no other customers in front of, or behind, us), when the staff member not on the phone then told us that their system was down and we'd have to wait for the other person (I should point out that those two staff members had spoken to each other a few times regarding what appeared to be a customer on the phone). There were no "hello"s, or "one second", nothing. The hotel itself was clean, breakfast was a typical breakfast selection (although the staff in and around the lobby and breakfast that morning were super friendly), and the bed was comfortable. I would stay again, however I would point out that whoever stayed in the room next to ours put their tv on at midnight super loud and woke us up. That's not the hotel's fault however, and thankfully it didn't seemed to last too long.
Stayed 1 night in Jul 2024

10/10 Excellent

Brent

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rated 10 of 10 in everything.
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, and fresh hotel. Rooms were small but had everything we needed. Property was also very convenient to nearby shops and dining. The only complaint is that the breakfast offerings were pretty sparse.
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Stayed 1 night in Jul 2024

10/10 Excellent

Subodh, Harrisburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and classy
Stayed 1 night in Jul 2024

10/10 Excellent

ALEX

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night, staff was great and room was very clean.
Stayed 1 night in May 2024

2/10 Terrible

TERRI

Business traveller
Disliked: Staff & service
Travel disruption out of my control. They would not refund my room cost even though I purchased travel insurance.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was relaxing
Stayed 2 nights in Jul 2024

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is neat and clean. Easy parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024