I recently stayed at SureStay Plus Hotel by Best Western and unfortunately had a very disappointing experience. The hotel was far below expectations, especially considering the nearly $600 I paid for two nights.
First, the cleanliness was a major issue. The bathroom was extremely dirty, which was both unappealing and unacceptable. The room itself was not much better. Additionally, the refrigerator and air conditioner were incredibly noisy, making it difficult to get a good night's sleep.
To make matters worse, there was a disruptive noise coming from the basement at 5 am. I initially thought it was the washer, but I was told it was the air conditioning from another unit. This disturbance woke up my entire family, compounding our frustration.
Overall, this place felt more like a cheap motel than a hotel. I would not recommend staying here based on my experience.