Chateau des Reynats

4.0 star property

Photo gallery for Chateau des Reynats

Suite
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Junior Double Room | Living area
Daily buffet breakfast (EUR 15 per person)
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Laundry
  • Room service
  • Pet-friendly

Explore the area

Map
15 Avenue des Reynats, Chancelade, Dordogne, 24650
  • Abbaye de Chancelade
    ‪6 min walk‬
  • Perigueux Golf Club
    ‪13 min walk‬
  • Tour de Vésone
    ‪7 min drive‬
  • Bergerac (EGC-Bergerac - Perigord - Dordogne)
    ‪50 min drive‬

Room options

Suite

  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Junior Double Room

  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room

  • 25 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Chateau des Reynats Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 41 out of 92 reviews
Rating 8 - Good. 32 out of 92 reviews
Rating 6 - Okay. 9 out of 92 reviews
Rating 4 - Poor. 3 out of 92 reviews
Rating 2 - Terrible. 7 out of 92 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peggy S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our one night stay at this charming small chateau.
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Efim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Stephen

Stayed 1 night in Sep 2022

10/10 Excellent

Isabelle

Stayed 1 night in Jul 2022

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chateau les Reynard
This was a birthday treat for my wife, so we stayed at a hotel that we had passed many times and heard a lot about. We had a double room but no A/C which was needex. We did find a fan, so we put up with the noise. We looked forward to the lovely pool only to be told it was not in use due to re-tiling, most disappointing. Good news though, the new Spa facilities were now open but the new spa pool was not fit for use. I treated my wife to a massage and I got free use of the sauna's, ice cascade, cold tipping bucket and new computerised shower with sound effect and lighting, very very good. The Spa staff were excellent. The restaurant was lovely, the food delicious and staff courteous. Overall, I thought that the hotel lacked readiness, especially the lack of the swimming pools and general tidyness. The tennis court was not fit for purpose and needs a complete overhaul. I do however expect to return before the summer season ends.
Stayed 1 night in Jul 2022

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful chateaux, lovely staff, wonderful food. Very comfortable bedroom. We are very happy customers!
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr unkompliziert. Trotz der späten Zeit und des schlechten Wetters, war die Receptionistin sehr freundlich.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so exceptional to be able to stay at a real, if small, castle. Our suite was delightfully spacious and the bed was extremely comfortable. The receptionist was wonderfully warm and inviting. We had a marvelous dinner at the restaurant. The only flaw was that the scrambled eggs were a bit tired at the breakfast buffet. Overall though all else was perfect.
Stayed 2 nights in Feb 2019

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amboise
Interesting hotel, with excellent restaurant. Nice location, near a Amboise castle.
Stayed 1 night in Oct 2018

8/10 Good

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked the Chateau but it is on a busy industrial street. It is set back so the noise is minimal and the facility itself is beautiful. The staff was helpful and the food was excellent. They only have a limited menu on Monday nights. The grounds are pleasant
Stayed 1 night in Jul 2018

8/10 Good

Jose, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well located
Hotel is a nice chateau on a large piece of land, excellent parking, and great reastsurant and breakfast buffet. The rooms are "ok", clean, beds are "just ok", but rooms need some renovation.
Stayed 1 night in Sep 2017

6/10 Okay

Hugh, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly disappointing
We have been there before but this time found the restaurant had been fully booked for a coach party, meaning a taxi trip into town to look for somewhere to eat at a cost over over €50. Not good enough.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
Booked my room at 10:50pm, got to the hotel at 11pm only to find it closed. I could not access my room and was still charged in full after I was told on the phone that no one will be there to let me in. Worse experience ever. Le service client est catastrophique et la direction malhonnête

6/10 Okay

Phil, U.K

Liked: Cleanliness, staff & service, room comfort
Good location very peaceful
Staff were very helpful and friendly. Always willing to offer advice

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel with excellent choice of dining.
Very pleasant environment and tasty food. The hotel was exactly as described by Expedia.

6/10 Okay

Chris, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room needs airconditioning in hot summer weather.
Great Hotel but weather was very hot and therefore we had to open window BUT OUR ROOM WAS ON GROUND FLOOR and so not secure!!. Needs basic AIR CONDITIONING. Also the towels were the most THREADBARE we have ever seen - new towels please. Also a small boX of tissues in the room would have been nice. Food (in the bistro) was excellent and the service first class.

10/10 Excellent

Elizabeth, Jervis Bay, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be going back
We loved the food at the restaurant. We stayed at the Orangerie which has very well-presented rooms. We think it is very good value. The only negative was that the air-conditioner did not seem to be working and we had to open the window at 3 am. Otherwise, an excellent experience and we will be back next year.

10/10 Excellent

Eric

Travelled with family
Liked: Amenities
Stayed 2 nights in Nov 2024

8/10 Good

christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Delphine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Peut mieux faire !
Hôtel joli de l’extérieur avec beau parc. Les chambres sont vieillottes avec une décoration plus que datée. Le confort est plus que limite pour un soit disant 4 étoiles. La literie n’est pas bonne. Salle de bain du même acabit avec un filet d’eau alternant entre le froid et l’eau bouillant. Le sèche cheveux n’a aucune intensité. Les meubles ne sont pas en bon état. Quant au petit déjeuner c’est hors de prix 15 € 00 avec une qualité moyenne avec aucun service à table. Même chez Macdo il y a un service en salle mais visiblement plus dans les hôtels de standing. Heureusement le restaurant est délicieux plats desserts et vin proposés
Stayed 2 nights in Oct 2024

2/10 Terrible

Jeanlin

Disliked: Staff & service, property conditions & facilities, room comfort
Personnel désagréable et chambre inconfortable
À éviter. Nous sommes arrivés vers 16h30 pour profiter du spa. A notre arrivée on nous indique que le Spa est hors service. Nous trouvons ensuite notre (très petite) chambre avec un sol qui grince et mal insonorisée. Il y fait frais en cette fin septembre avec un vieux radiateur qui ne semble pas fonctionner. Je descend donc demander un moyen de chauffage, on me dit qu'un petit radiateur me sera apporté. 10 min plus tard le radiateur le la chambre fonctionne enfin, je descend donc avertir la réception, en indiquant gentiment et avec le sourir qu'il n'est plus nécessaire de nous apporter un radiateur. Je sors quelques instants récupérer un sac dans la voiture et à mon retour je surprend une conversation entre les 2 jeunes femmes de le réception, elles nous critiquent allègrement: "ils arrivent super tôt et en plus ils leur faut du chauffage non mais sérieux". Décontenancées par mon arrivées, les jeunes femmes stoppent nette leur conversion lorsque je traverse la réception pour regagner ma chambre. La chambre... aucun mini bar, pas de bureau, une seule chaise, du papier peint qui se décolle, des taches sur les murs et pour finir une litterie inconfortable. Les 4 étoiles sont une prouesse pour cet établissement qui n'en mérite pas plus de 3. Une très mauvaise expérience, principalement due à la malpolitesse des 2 jeunes femmes et à l'inconfort général de la chambre.
Stayed 1 night in Sep 2024

8/10 Good

laurent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
À la sortie de la ville, accueil très sympathique
Stayed 3 nights in Aug 2024