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Prince Arthur Waterfront Hotel & Suites

2.0 star property

Photo gallery for Prince Arthur Waterfront Hotel & Suites

Lobby
Marina
Breakfast, lunch and dinner served
Exterior
Lake view

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • Laundry
  • Pet-friendly

Explore the area

Map
17 North Cumberland Street, Thunder Bay, ON, P7A 4K8
  • OLG Casino Thunder Bay
    ‪5 min walk‬
  • Magnus Theater
    ‪7 min walk‬
  • Prince Arthur's Landing
    ‪8 min walk‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Lake View

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 Double Bed, Lake View

  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for City Room, 1 Double Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

City Room, 1 Double Bed

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room, 2 Double Beds

Desk, iron/ironing board, free cots/infant beds, rollaway beds

City Double Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 2 Queen Beds, Lake View

Executive Suite, 2 Queen Beds, Lake View

Executive Suite, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds, City View

Junior Suite, 2 Double Beds, City View

Junior Suite, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Thunder Bay

With a stay at Prince Arthur Waterfront Hotel & Suites in Thunder Bay, you'll be within a 10-minute walk of OLG Casino Thunder Bay and Magnus Theater. .This hotel is 0.4 mi (0.7 km) from Prince Arthur's Landing and 0.9 mi (1.5 km) from Hillcrest Park.

What's nearby

  • OLG Casino Thunder Bay - 5 min walk - 0.5 km
  • Prince Arthur's Landing - 8 min walk - 0.7 km
  • Port Arthur Stadium - 3 min drive - 2.6 km
  • Thunder Bay Community Auditorium - 3 min drive - 3.0 km
  • Thunder Bay Regional Health Sciences Centre - 5 min drive - 4.5 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪On Deck - ‬1 min walk
  • ‪Roosters Bistro - ‬1 min walk
  • ‪Subway - ‬9 min walk
  • ‪Red Lion Smokehouse - ‬3 min walk

About this property

Prince Arthur Waterfront Hotel & Suites

Victorian hotel with a 24-hour fitness center and a 24-hour front desk
Prince Arthur Waterfront Hotel & Suites offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 121 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Grab a bite to eat at Portside Steak & Seafood, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Thunder Bay? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Portside Steak & Seafood - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Portside Steak & Seafood

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Indoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (10000 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path to lift

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 5 2025 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Arthur Hotel
Prince Arthur Waterfront
Prince Arthur Waterfront Hotel
Prince Arthur Waterfront Hotel Thunder Bay
Prince Arthur Waterfront Thunder Bay
Prince Arthur Thunder Bay
Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
Prince Arthur Waterfront Hotel And Suites
Prince Arthur Waterfront Hotel & Suites Hotel
Prince Arthur Waterfront Hotel & Suites Thunder Bay
Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

Prince Arthur Waterfront Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 223 out of 1002 reviews
Rating 8 - Good. 333 out of 1002 reviews
Rating 6 - Okay. 202 out of 1002 reviews
Rating 4 - Poor. 133 out of 1002 reviews
Rating 2 - Terrible. 111 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

4/10 Poor

Chris

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not well maintained.
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
The beautiful lake view of lake superior is superb!!
Stayed 1 night in Nov 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Anna

Business traveller
Disliked: Cleanliness, property conditions & facilities
Shelter
It started with drunk native people outside and inside. The receptionist was rude. Everything old and smells. Room had no lights. I had use my flashlight to go to bathroom. Whole was there I noticed the shower is dirty. I grabbed my stuff and left without even asking a refund. It’s disgusting. Looks like a shelter.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desk staff friendly and professional. Elevator a little slower
Stayed 2 nights in Oct 2024

2/10 Terrible

Quintan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This one's rough
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up having to stay an extra night due to our exam being rescheduled. The hotel staff are extremely kind. They allowed us to stay in our same room. Security staff are always pleasant but very professional. The cleaning staff are always working and checking in to make sure we were ok. We definitely will be returning. The hotel is very close to everything and it was very clean. It always smells fresh for an older property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

8/10 Good

DENYS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the space and location of the hotel. Breakfast was amazing at the restaraunt! Did not like the mandatory clientelle often visibly under substance influence. It is a pity, and not a fault of owners.
Stayed 4 nights in Oct 2024

10/10 Excellent

Travis

Thunderbay old area of town. Every city has its "old area." This is it. Fare price to catch a night sleep and move on...
Stayed 1 night in Oct 2024

8/10 Good

Natasha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Derek, Thief River Falls

Stayed 3 nights in Sep 2024

6/10 Okay

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and seemed well maintained. Parking lot is NOT very secure and the unsavory characters begging for money and cigarettes were a definite problem. Excellent views, large rooms, lots of homeless beggars.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Oct 2024

6/10 Okay

Gerald

Travelled with family
Liked: Staff & service
Ok great view from our room Old hotel needs upgrade
Stayed 2 nights in Sep 2024

8/10 Good

Troy

Stayed 3 nights in Oct 2024

8/10 Good

Debora, Longlac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Darren

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service
Very VERY disappointed! I booked 2 rooms for the night of Saturday September 28/24 for my daughters 13th birthday. We invited 10 friends over to swim from 3pm-7pm. Upon my checkin i was informed that the swimming pool had been privately booked for another childs birthday party. Thus, my daughter and her friends, as well as the guests in EVERY OTHER ROOM IN THE HOTEL would not be allowed to use their swimming pool from 3pm-7pm. Seeing as no advance notice was given that the pool would be closed for any reason, we were all EXTREMELY annoyed and upset. I then had to pivot and find something else to do with my daughter and her friends, so we took them bowling. They had a fun time, but wre extremely dissappointed they were unable to swim. I was offered no compensation for the extra costs incurred ($300) due to having to find an alternative to the swimming pool which is an advertised amenity of the hotel and included in the cost i already paid. I hope that management of this hotel will contact me and offer up some for of compensation for the fact they closed off an amenity of the hotel that myself and every other horel guest paid for the use of in order to make a few extra bucks, qhile not informing us. I would have made arraignments at another property had i kmown in advance
Stayed 1 night in Sep 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Zahir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 1 night in Oct 2024

4/10 Poor

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is very old and needs to be refreshed. Carpet is very worn. There is only one elevator and it is very slow. I was not comfortable being outside the hotel due to vagrants in the area
Stayed 1 night in Oct 2024

6/10 Okay

James

Stayed 1 night in Oct 2024