Best Western Plus Orillia Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Orillia Hotel

Bar (on property)
Reception
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Lobby
Business centre

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
  • Pet-friendly

Explore the area

Map
440 Couchiching Point Rd, Orillia, ON, L3V6P8
  • Tudhope Park
    1 min walk
  • Lake Couchiching
    5 min walk
  • Lake Simcoe
    7 min walk
  • Barrie, ON (YLK-Lake Simcoe Regional)
    20 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Orillia

Located in Orillia, Best Western Plus Orillia Hotel is just steps from Tudhope Park and 5 minutes by foot from Lake Couchiching. .This eco-certified hotel is 2.4 mi (3.8 km) from Couchiching Beach Park and 2.7 mi (4.4 km) from Orillia Community Centre Arena.

What's nearby

  • Tudhope Park - 1 min walk
  • Lake Couchiching - 5 min walk
  • Orillia Opera House - 4 min drive
  • Lakehead University - Orillia Campus - 7 min drive
  • Casino Rama - 8 min drive

Getting around

  • Washago Station - 19 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 90 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪The Shack Eatery - ‬3 min drive
  • ‪Studabakers - ‬4 min drive
  • ‪Kawartha Dairy - ‬5 min walk
  • ‪A&W Restaurant - ‬6 min walk

About this property

Best Western Plus Orillia Hotel

Eco-certified hotel with free breakfast and a fitness center
Best Western Plus Orillia Hotel offers 81 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orillia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 81 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch LED televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services.
Satisfy your appetite for dinner at the hotel's restaurant, Portage Italian Bistro, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Orillia? This hotel has 495 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Portage Italian Bistro - This bistro serves dinner only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Portage Italian Bistro

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (495 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Couchiching
Best Western Couchiching Inn
Best Western Plus Couchiching
Best Western Plus Couchiching Inn
Best Western Plus Couchiching Inn Orillia
Best Western Plus Couchiching Orillia
Couchiching Inn
Best Western Orillia
Best Western Plus Couchiching Hotel Orillia
BEST WESTERN PLUS Couchiching Inn Orillia, Ontario
Orillia Best Western
BEST WESTERN PLUS Couchiching Inn Orillia Ontario
Best Western Plus Orillia
Plus Orillia Hotel Orillia
Best Western Plus Orillia Hotel Hotel
Best Western Plus Orillia Hotel Orillia
Best Western Plus Orillia Hotel Hotel Orillia

Best Western Plus Orillia Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 432 out of 1000 reviews" "
Rating 8 - Good. 353 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 59 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Claudine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very nice. But the property need some update: worn out bed and very noisy air condiitionner.
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet when we were there which was nice. We loved having a room on the ground floor, which hardly ever happens anywhere else. Everything was clean and the few staff we met were all friendly and helpful. The bed was rather soft gut comfortable enough for one night. The continental breakfast was ok. Cold foods were ok but personally I didn't enjoy the hot foods as much as in some other hotels. Parking was very convenient and free, very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Discriminatory policy
I dejected ‘terrible’ in the service section but it was not in reference to the actual staff. It is in relation to the booking process and policy. I booked this months ago online for our 7th anniversary trip. We are not wealthy by any means and we cannot afford to travel often. The day of the trip, literally hours before, I had been informed by a friend to ask if the hotel only accepted major credit cards. Not understanding why, and only having cash or a visa/debit, I called the hotel to inquire and was in fact informed they do in fact ONLY accept major credit cards for the hotel room hold/incidentals of $100. Explaining I don’t have one, and even offering to pay $500 cash for the incidental fee hold…was told no exceptions could be made and not only would I have to cancel, I would also have to pay a cancellation fee, if I wasn’t able to find someone to lend me their credit card. Long story short there are many people, for various reasons, that nowadays only have a visa/debit and not a credit card. This policy is discriminatory and quite frankly incredibly poor customer service that would cause many people to not be able to travel. I have travelled many times in the past and have never experienced this. I have also called other hotel chains to inquiry about this ‘policy’ to be told they do not operate this way. I will never again book with the Best Western chain.
Stayed 1 night in Aug 2024

10/10 Excellent

Evonne

Liked: Cleanliness, staff & service
The people in the restaurant were just closing but they were kind enough to serve we really appreciate that.
Stayed 1 night in Aug 2024

10/10 Excellent

Kazi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place beside the lake.
Stayed 1 night in Aug 2024

6/10 Okay

Sergio

Stayed 2 nights in Aug 2024

4/10 Poor

Laura

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is Okay. I’m surprised it was so highly rated on the app. The corners of our bathroom looked like they hadn’t been cleaned in years and the tub didn’t drain. The beds were very comfortable though! I expected more for 250 a night.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynne

Very friendly and welcoming staff. Our beds were very comfortable and breakfast was good.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Travelled with family
Difficult to darken the room at night, but otherwise good.
Stayed 1 night in Aug 2024

6/10 Okay

Celia

Travelled with family
Liked: Cleanliness, staff & service
The room is clean. The front desk staff are friendly & helpful. However, the security is weak because anyone can enter the back doors without a key. Thus, the management should look into.
Stayed 2 nights in Aug 2024

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Xi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, staffs are nice
Stayed 1 night in Aug 2024

6/10 Okay

Suzanne, Hudson Heights

Stayed 3 nights in Aug 2024

10/10 Excellent

Jessie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Made a last minute reservaton on a long weekend and was able to get an upgrade to a king bed. Excellent buffet breakfast included.
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast wasn’t refilled for when the guests were down to eat. It was slim picking at 9:00.
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. The staff were friendly and helpful. Unfortunately the hot tub and ice machine was broken. The breakfast was also mediocre. I wish it was less wasteful by using real china, silverware and cups instead of all disposable plates and cutlery. The eggs were mediocre and were congealed.
Stayed 1 night in Aug 2024

6/10 Okay

Marilyn

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Breakfast was included but many items were cold. When we mentioned this to server they rudely answered because people don't put lids down. There was no need to answer rudely and they can easily add a sign to ask guests to put lid down. Wifi didn't work. Room was clean and front desk staff were pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to casino.
Stayed 1 night in Aug 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and clean
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bedding left a lot to be desired.
Stayed 1 night in Jul 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good clean hotel.
Overall the hotel is nice and clean and everything is in good condition. The only complaint is that the breakfast was not kept filled up. Most hotels with breakfast included do a much better job of keeping the food filled and and stay on top of cleaning tables when people are done.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024