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Mediterraneo Hotel Tulum

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mediterraneo Hotel Tulum

Outdoor spa tub
Habitacion Estandar Doble | Front of property
Deluxe King Pool con Terraza
Reception
Restaurant

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
C. ITZAMNA No 29 Int. 24, Aldea Zama, Tulum, QROO, 77760
  • Dos Aguas Park
    15 min walk
  • Hospital de Tulum
    20 min walk
  • Tulum National Park
    4 min drive
  • Tulum, Quintana Roo (TUY)
    14 min drive

Room options

View all photos for Deluxe King Pool con Terraza

Terrace/patio

Deluxe King Pool con Terraza

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion King con Balcon

Minibar, in-room safe, desk, laptop workspace

Habitacion King con Balcon

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar Doble

Habitacion Estandar Doble | View from room

Habitacion Estandar Doble

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Tulum

With a stay at Mediterraneo Hotel Tulum, you'll be centrally located in Tulum, a 4-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins. .This hotel is 3.2 mi (5.1 km) from Tulum Beach and 11.9 mi (19.1 km) from Xel-Há Park.

What's nearby

  • Tulum National Park - 4 min drive - 2.0 km
  • Las Palmas Public Beach - 9 min drive - 5.1 km
  • Tulum Mayan Ruins - 10 min drive - 5.4 km
  • Tulum Beach - 11 min drive - 5.2 km
  • Playa Paraiso - 14 min drive - 6.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Mercado Tulum - ‬4 min drive
  • ‪Rossina Cafe - ‬8 min walk
  • ‪Pescaderia Estrada - ‬18 min walk
  • ‪The OG´s Tulum - ‬14 min walk
  • ‪Safari Comedor Zama - ‬4 min walk

About this property

Mediterraneo Hotel Tulum

Suburban Tulum hotel in Zama with free breakfast
Mediterraneo Hotel Tulum offers 11 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 11 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and bicycles to rent. This hotel also features complimentary wireless internet access, a hair salon, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary continental breakfast is served daily from 7:00 AM to 11:30 AM.
The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available on request).
A complimentary continental breakfast is served each morning between 7:00 AM and 11:30 AM.
Mediterraneo Hotel Tulum has a restaurant on site.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking
  • Street parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 9:00 PM
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:30 AM
  • 1 restaurant and 1 coffee shop/cafe

Things to do

  • Bike rentals
  • Ecotours
  • Outdoor pool
  • A hot tub

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Tour/ticket assistance

Outdoors

  • Garden
  • Nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 100 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 9:00 PM
No pets and no service animals are allowed at this property

Mediterraneo Hotel Tulum Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 25 reviews" "
Rating 8 - Good. 9 out of 25 reviews" "
Rating 6 - Okay. 5 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 4 out of 25 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cynthia C

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got there the property was closed down and I got a confirmation number starting when was my check in and my check out thanks god for the driver that tools us that helped me and took me to another hotel very disappointed with what happened
Stayed 6 nights in Aug 2023

8/10 Good

Hugo

Stayed 2 nights in Jul 2023

8/10 Good

David, Tempe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, very spacious and modern. Property and area look to still be under development. Pool/jacuzzi was filthy green and uninviting.
Stayed 2 nights in Jun 2023

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Beautiful structure
Staff was very nice and helpful. Very nice setting. Only thing disappointed was no electricity because of the construction around this hotel. And water run out on my last day of check out. Location was walkable to downtown (15-20min). The convenience store was across from it.
Stayed 2 nights in Mar 2023

10/10 Excellent

Gabriel

2/10 Terrible

James Franklan Fox, Canton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water towels were old with holes in them and very dingy like black floor was very dirty. Stayed one nite then left was supposed to be there 6 nites.
Stayed 6 nights in Sep 2022

6/10 Okay

Joseluis

Liked: Staff & service, amenities, property conditions & facilities
Cambiar su toallas por unas nuevas
Stayed 1 night in Sep 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great new hotel. Rent Motos and bikes too!
Place is beautiful and offers crisp white linens walls and beautiful tiles floors. Simple elegant and inexpensive. They also offer moto rentals and bike rentals too for super reasonable price. One stop shop a ~10 minute walk from centro or 2 minutes by moto or car.
Stayed 1 night in Jun 2022

8/10 Good

rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice overall so quite happy. Small things water pressure in the shower is not that strong, water smells a bit and location wise it's not that close to city centre. Water issues tho, alongside with electricty and connection are general issues with the area so you won't have much luck with other accomodations.
Stayed 2 nights in Apr 2022

8/10 Good

Ali Reza

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good improvement
We have been in this hotel. The personal have heart our complaining and at the end of our accommodation it has been a clear improvement. We had good luck to avoid noisy from close on going construction work during weekend.
Personal made a nice dog with a towel .
Stayed 2 nights in Jan 2022

6/10 Okay

Ali Reza

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Poor service
Happy personal in the kitchen but poor service for cleaning make it not quite pleasurable, unfortunately. Enough spacious room with nice bathroom and balcony and beautiful small pool with a deep (~1 m) might do the stay pleasurable, if a good service can be in place. Do not be sure for availability of warm shower at any time. At the moment on going construction work very close to the facility.
Stayed 2 nights in Jan 2022

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the safe not having batteries everything was great.
Stayed 1 night in Jan 2022

2/10 Terrible

Carlos Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

RAUL

Disliked: Cleanliness, staff & service, property conditions & facilities
No puede ser posible que esten vendiendo reservaciones y el hotel no esta funcionado.
Stayed 2 nights in Jul 2023

6/10 Okay

Sandra

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
La alberca está súper sucia mucha Lama y el agua verde toallas muy viejillas y la limpieza no era buena en la avitacion ni el baño
Stayed 1 night in Jul 2023

6/10 Okay

Rianne

Liked: Cleanliness
Stayed 4 nights in Jun 2023

10/10 Excellent

Edgard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Jose Antonio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No me gustó que en los alrededores no hay alumbrado público y la zona es insegura
Stayed 3 nights in Sep 2022

8/10 Good

Ingrid

Stayed 4 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mediterráneo
Todo excelente. Le falta arreglar algunos detalles al inmueble. Pero en general bien
Stayed 1 night in Jul 2022

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Monica Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, la gente muy amable, las habitaciones miy comodas y limpias, sin duda regresaremos :)
Stayed 1 night in Apr 2022

6/10 Okay

FERNANDO

Stayed 1 night in Feb 2022

8/10 Good

Omar

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
BUENO SOLO LE FALTA MEJORAR LOS DESAYUNOS
Stayed 3 nights in Sep 2021