Nativa Hotel Tulum

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nativa Hotel Tulum

Exterior
Standard Cabin, 1 Double Bed (Bungalow)
Front of property
Front of property
LCD TV, Netflix, streaming services

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Carretera Tulum-Boca Paila KM 8.5, Tulum Beach, Zona Hotelera, Tulum, QROO, 77766
  • Tulum Beach
    1 min walk
  • Ven a la Luz Sculpture
    17 min walk
  • Playa Akun
    21 min drive
  • Tulum, Quintana Roo (TUY)
    30 min drive

Room options

Deluxe Suite, 1 Queen Bed, Garden View (Cenote View)

  • Water view
  • Sleeps 2
  • 1 Queen Bed

Exclusive Suite, Garden View (Nativa Suite)

  • Sleeps 3
  • 1 King Bed

Standard Cabin, 1 Double Bed (Bungalow)

  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, 1 Queen Bed (Jungle Suite)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Tulum

Located in Tulum (Zona Hotelera), Nativa Hotel Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. .This hotel is 7.2 mi (11.6 km) from Tulum Mayan Ruins and 4.9 mi (7.8 km) from Playa Paraiso.

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 17 min walk - 1.5 km
  • SFER IK - 6 min drive - 4.8 km
  • Tulum Mayan Ruins - 17 min drive - 11.6 km
  • Playa Paraiso - 22 min drive - 7.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 64 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬13 min walk
  • ‪Hartwood - ‬13 min walk
  • ‪La Taqueria - ‬3 min walk
  • ‪Arca - ‬12 min walk
  • ‪Wild - ‬8 min walk

About this property

Nativa Hotel Tulum

Hotel with free breakfast, steps from Tulum Beach
Nativa Hotel Tulum offers 10 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Make yourself at home in one of the 10 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided on request.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a satisfying meal at Nativa serving guests of Nativa Hotel Tulum. A complimentary continental breakfast is served daily from 7:30 AM to 11:30 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 11:30 AM.
Nativa - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–11:30 AM
  • 1 restaurant

Restaurants on site

  • Nativa

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Guidebooks/recommendations
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Nativa Tulum Hotel Tulum
Hotel Nativa Tulum Hotel
Hotel Nativa Tulum Tulum
Hotel Nativa Tulum
Nativa Hotel Tulum Hotel
Nativa Hotel Tulum Tulum
Esduma Nativa Hotel Tulum
Nativa Hotel Tulum Hotel Tulum

Nativa Hotel Tulum Reviews

Reviews

6.0
Rating 10 - Excellent. 9 out of 29 reviews" "
Rating 8 - Good. 2 out of 29 reviews" "
Rating 6 - Okay. 7 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 9 out of 29 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Daniela

Disliked: Staff & service, amenities
I work remote. I booked this place because they said they had WiFi. They did not have functional wifi when I got there. So I never checked in or even entered my room (it wasn’t ready yet). I grabbed my bag, when across the street to finish work and booked a different hotel. It’s been a week and Expedia still can’t reach the hotel to request a refund for my room. I guess they don’t have wifi nor do they answer the phone. Complete lack of integrity.
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good, staff pretty friendly.
Stayed 4 nights in May 2021

2/10 Terrible

Rafael

Travelled with group
Disliked: Cleanliness, staff & service
HORRENDOUS!!
There was no receptionist and we waited for 3 hours for a security guard to show up. In the mean time the housekeeping person was alleging that my prepaid reservation was NOT paid and they were trying to charge me for the room AGAIN. To add insult to injury, after having paid for a "suite", they put me in the lowest category possible as they had oversold the hotel. Nobody from reception showed up the entire day even though the person was allegedly on their way the entire afternoon. The housekeeping person said that I would receive a discount the following day. Surprisingly enough there was actually someone at reception that offered no apologies or seemed to give a rat's a$$ about my experience. He said he could not offer any kind of compensation and just simple did not care. The hotel is described as eco chic. I see the eco part but NOT the chic. The room is barely basic and there were ants in the bed. The worst experience I have ever had in México which is very surprising since I usually have exceptional service every where. HORRENDOUS!! Please avoid at ALL COSTS!!
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here! Our room was clean and comfortable. The staff was very nice and accommodating. We enjoyed talking with the staff and getting local recommendations. The location is a bit on the south end but we still felt very comfortable walking everywhere and there were great restaurants nearby. The small patio soaking tub was a nice touch to cool off. Would for sure stay here again! Thanks for the warm accommodations!
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Standard Cabin is very basic but everything works. The deck at the entryway is very small and barely functional. Inside the dark wood initially looks cool but there is barely any lighting so it is always dark. No place to hang any clothes. The beach is 1 minute away as the bird flies but beach access is tightly controlled. You will need to pay to get to the beach or sneak through a hotel. Breakfast was good. If you are a backpacker looking for a basic room it will work. We stayed one night of our 5 night reservation and forfeit the rest opting to stay at a nearby hotel on the beach.
Stayed 5 nights in Jan 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dishonest Management, Rooms that Flood & Mosquitos
The rooms leak/flood, there is a large stagnant mosquito breeding pond right in the center, and the management is atrocious. If you stay here DO NOT pay in advance, as they will lie and do anything to keep your money when you invariably check out early. STAY AWAY!!! You have been warned, this place has horrible reviews for a reason.
Stayed 10 nights in Nov 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2021

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but it’s being closed and rebuilt
Good place overall reccomend
Stayed 1 night in Jan 2021

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok but too loud, had a nightclubs in the hotel blaring music until 6am.
Stayed 1 night in Jan 2021

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Had an amazing stay. Julia is awesome and always available.
Stayed 4 nights in Aug 2020

10/10 Excellent

IrinaG, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and impecable, very inviting, elegant and quiet. And the staff goes above and beyond to make your stay perfect, I have nothing but good thoughts about Nativa, I'd definitely be back.
Stayed 2 nights in Mar 2020

6/10 Okay

Ariadna, Fort Myers FL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are very affordable and are clean. The bed is comfortable. The hot water lasts less than five minutes and there is no parking. Also, to go to the beach you have to go to a bar and have a drink or drive up the road to go to the public beach. The description "beach front property" is misleading. The staff is friendly and helpful.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was not the one managed in the reservation and not available after 2 nights. Price is out of range according to location, amenities and conditions of room and hotel.
Stayed 4 nights in Jan 2020

6/10 Okay

Clifford

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

6/10 Okay

Cyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but...
Great location. Nice service. Clean and comfortable rooms. Affordable rates. Only issue was the bar next door. The week I was there I saw nearly zero patrons at this bar, however, they blasted their music at concert level decibels very late into the night. Their “Cancun” vibe absolutely wrecked my Tulum mojo.
Stayed 4 nights in Jul 2019

10/10 Excellent

Francisco David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia.
La habitación con vista al cenote, está fenomenal. Aparte, tiene una mini alberca, que lo hace más especial. La verdad, una excelente estancia. La próxima vez, reservaré de nuevo aquí…pd: también el desayuno muy rico.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
海沿いと表記されていたのに、海沿いじゃなかった。 嘘の表記がいくつかあった。
Stayed 1 night in May 2021

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomendable
Mala experiencia sin estacionamiento sin alberca no acceso a la playa mala actitud del encargado
Stayed 1 night in Sep 2020

10/10 Excellent

MIGUEL ANGEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xc servicio de Mario y Pao
Excelente atención. No tiene playa pero algunas habitaciones con jacuzzi
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

6/10 Okay

Paola

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
boa localização,porém o Hotel não oferece nada!!
Nem deveria ser chamado de Hotel!! Não tem nenhum serviço de quarto,nenhum restaurante,nenhum serviço de praia,como falam aqui! limpeza ok,quarto ok,mas a porta estava com problemas para fechar,o chuveiro péssimo! O gerente foi muito prestativo! Mas o hotel,francamente,não pode ser chamado de hotel!!
Stayed 6 nights in Dec 2019

2/10 Terrible

Edouard

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stills waiting on my full refund as we were not accepted in the hotel.
Stayed 3 nights in Jan 2020