Located in Tulum (Zona Hotelera), Nativa Hotel Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. .This hotel is 7.2 mi (11.6 km) from Tulum Mayan Ruins and 4.9 mi (7.8 km) from Playa Paraiso.
What's nearby
Tulum Beach - 1 min walk - 0.1 km
Ven a la Luz Sculpture - 17 min walk - 1.5 km
SFER IK - 6 min drive - 4.8 km
Tulum Mayan Ruins - 17 min drive - 11.6 km
Playa Paraiso - 22 min drive - 7.9 km
Getting around
Tulum Intl. Airport (TQO) - 64 min drive
Restaurants
Rosa Negra Tulum - 13 min walk
Hartwood - 13 min walk
La Taqueria - 3 min walk
Arca - 12 min walk
Wild - 8 min walk
About this property
Nativa Hotel Tulum
Hotel with free breakfast, steps from Tulum Beach
Nativa Hotel Tulum offers 10 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with cable channels and Netflix.
Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
Make yourself at home in one of the 10 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided on request.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a satisfying meal at Nativa serving guests of Nativa Hotel Tulum. A complimentary continental breakfast is served daily from 7:30 AM to 11:30 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 11:30 AM.
Nativa - Onsite restaurant.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free uncovered self-parking on site
Food and drink
Free continental breakfast available daily 7:30 AM–11:30 AM
1 restaurant
Restaurants on site
Nativa
Guest services
Front desk (limited hours)
Housekeeping (on request)
Luggage storage
Tour/ticket assistance
Outdoors
Garden
Terrace
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Rainfall showerhead
Shower
Towels
Entertainment
TV channels
LCD TV
Netflix
Streaming services
Food and drink
Coffee/tea maker
More
Guidebooks/recommendations
Iron/ironing board
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and a first aid kit
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Nativa Tulum Hotel Tulum
Hotel Nativa Tulum Hotel
Hotel Nativa Tulum Tulum
Hotel Nativa Tulum
Nativa Hotel Tulum Hotel
Nativa Hotel Tulum Tulum
Esduma Nativa Hotel Tulum
Nativa Hotel Tulum Hotel Tulum
Nativa Hotel Tulum Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 9 out of 29 reviews" "
10 - Excellent
9
Rating 8 - Good. 2 out of 29 reviews" "
8 - Good
2
Rating 6 - Okay. 7 out of 29 reviews" "
6 - Okay
7
Rating 4 - Poor. 2 out of 29 reviews" "
4 - Poor
2
Rating 2 - Terrible. 9 out of 29 reviews" "
2 - Terrible
9
7.4/10
Cleanliness
6.8/10
Staff & service
5.8/10
Amenities
6.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
2/10 Terrible
Daniela
22 Aug 2021
Disliked: Staff & service, amenities
I work remote. I booked this place because they said they had WiFi. They did not have functional wifi when I got there. So I never checked in or even entered my room (it wasn’t ready yet).
I grabbed my bag, when across the street to finish work and booked a different hotel.
It’s been a week and Expedia still can’t reach the hotel to request a refund for my room. I guess they don’t have wifi nor do they answer the phone. Complete lack of integrity.
There was no receptionist and we waited for 3 hours for a security guard to show up. In the mean time the housekeeping person was alleging that my prepaid reservation was NOT paid and they were trying to charge me for the room AGAIN. To add insult to injury, after having paid for a "suite", they put me in the lowest category possible as they had oversold the hotel. Nobody from reception showed up the entire day even though the person was allegedly on their way the entire afternoon. The housekeeping person said that I would receive a discount the following day. Surprisingly enough there was actually someone at reception that offered no apologies or seemed to give a rat's a$$ about my experience. He said he could not offer any kind of compensation and just simple did not care. The hotel is described as eco chic. I see the eco part but NOT the chic. The room is barely basic and there were ants in the bed. The worst experience I have ever had in México which is very surprising since I usually have exceptional service every where. HORRENDOUS!! Please avoid at ALL COSTS!!
We enjoyed our stay here! Our room was clean and comfortable. The staff was very nice and accommodating. We enjoyed talking with the staff and getting local recommendations. The location is a bit on the south end but we still felt very comfortable walking everywhere and there were great restaurants nearby. The small patio soaking tub was a nice touch to cool off. Would for sure stay here again! Thanks for the warm accommodations!
The Standard Cabin is very basic but everything works. The deck at the entryway is very small and barely functional. Inside the dark wood initially looks cool but there is barely any lighting so it is always dark. No place to hang any clothes. The beach is 1 minute away as the bird flies but beach access is tightly controlled. You will need to pay to get to the beach or sneak through a hotel.
Breakfast was good. If you are a backpacker looking for a basic room it will work. We stayed one night of our 5 night reservation and forfeit the rest opting to stay at a nearby hotel on the beach.
Dishonest Management, Rooms that Flood & Mosquitos
The rooms leak/flood, there is a large stagnant mosquito breeding pond right in the center, and the management is atrocious. If you stay here DO NOT pay in advance, as they will lie and do anything to keep your money when you invariably check out early. STAY AWAY!!! You have been warned, this place has horrible reviews for a reason.
The room was beautiful and impecable, very inviting, elegant and quiet.
And the staff goes above and beyond to make your stay perfect, I have nothing but good thoughts about Nativa, I'd definitely be back.
The rooms are very affordable and are clean. The bed is comfortable. The hot water lasts less than five minutes and there is no parking. Also, to go to the beach you have to go to a bar and have a drink or drive up the road to go to the public beach. The description "beach front property" is misleading.
The staff is friendly and helpful.
the room was not the one managed in the reservation and not available after 2 nights.
Price is out of range according to location, amenities and conditions of room and hotel.
Great location. Nice service. Clean and comfortable rooms. Affordable rates. Only issue was the bar next door. The week I was there I saw nearly zero patrons at this bar, however, they blasted their music at concert level decibels very late into the night. Their “Cancun” vibe absolutely wrecked my Tulum mojo.
La habitación con vista al cenote, está fenomenal. Aparte, tiene una mini alberca, que lo hace más especial. La verdad, una excelente estancia. La próxima vez, reservaré de nuevo aquí…pd: también el desayuno muy rico.
Nem deveria ser chamado de Hotel!! Não tem nenhum serviço de quarto,nenhum restaurante,nenhum serviço de praia,como falam aqui! limpeza ok,quarto ok,mas a porta estava com problemas para fechar,o chuveiro péssimo! O gerente foi muito prestativo! Mas o hotel,francamente,não pode ser chamado de hotel!!