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Sheraton Melbourne Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Melbourne Hotel

Suite, 1 Bedroom, Non Smoking, City View (Corner) | View from room
Breakfast, lunch, dinner served; international cuisine
Suite, 1 Bedroom, Non Smoking, City View (Corner) | Living room
Exterior
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Parking available
  • Room service

Explore the area

Map
27 Little Collins Street, Melbourne, VIC, 3000
  • Parliament House of Victoria
    3 min walk
  • Collins Street
    3 min walk
  • Princess Theatre
    3 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    29 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Garden View (Corner)

Room, 2 Double Beds, Non Smoking, Garden View (Corner)

Room, 2 Double Beds, Non Smoking, Garden View (Corner)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View | View from room

Room, 2 Double Beds, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View (Corner)

40-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed, Non Smoking, City View (Corner)

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View (Corner, Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, City View (Corner, Balcony)

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View (Corner)

Suite, 1 Bedroom, Non Smoking, City View (Corner) | View from room

Suite, 1 Bedroom, Non Smoking, City View (Corner)

  • 77 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Melbourne

Sheraton Melbourne Hotel is in the heart of Melbourne, within a 5-minute walk of Parliament House of Victoria and Princess Theatre. .This luxury hotel is 0.8 mi (1.4 km) from Royal Exhibition Building and 0.9 mi (1.5 km) from Rod Laver Arena.

What's nearby

  • Princess Theatre - 3 min walk
  • Melbourne Cricket Ground - 19 min walk
  • Rod Laver Arena - 20 min walk
  • Queen Victoria Market - 4 min drive
  • Crown Casino - 4 min drive

Getting around

  • Parliament Station - 2 min walk
  • Flinders Street Station - 13 min walk
  • Melbourne Airport (MEL) - 29 min drive

Restaurants

  • ‪Market Lane Coffee - ‬3 min walk
  • ‪Soi 38 - ‬2 min walk
  • ‪Raya - ‬1 min walk
  • ‪San Telmo - ‬1 min walk
  • ‪Imperial Hotel - ‬3 min walk

About this property

Sheraton Melbourne Hotel

Luxury Melbourne hotel in Melbourne Central Business District with a full-service spa
Sheraton Melbourne Hotel offers 174 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 174 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 40-inch LCD televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Little Collins Street, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Little Collins Street - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Terrace Bar - This cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 35 per night)
  • Valet parking on site (AUD 70.00 per night)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 25-40 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Little Collins Street
  • Terrace Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 90.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 to 40 per person
  • Self parking fee: AUD 35 per night
  • Valet parking fee: AUD 70.00 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Melbourne
Melbourne Sheraton
Melbourne Sheraton Hotel
Sheraton Hotel Melbourne
Sheraton Melbourne
Sheraton Melbourne Hotel
Sheraton Melbourne Hotel Hotel
Sheraton Melbourne Hotel Melbourne
Sheraton Melbourne Hotel Hotel Melbourne

Sheraton Melbourne Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1003 reviews" "
Rating 8 - Good. 253 out of 1003 reviews" "
Rating 6 - Okay. 97 out of 1003 reviews" "
Rating 4 - Poor. 38 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fabulous, staff friendly and helpful and the room was very clean and well appointed! Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very polite and professional
Stayed 2 nights in Dec 2024

8/10 Good

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the bedding in my room and also the condition of the bathroom.
Stayed 2 nights in Oct 2024

8/10 Good

Ledesi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 1 night in Aug 2024

10/10 Excellent

AMANDA, FERNTREE GULLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Super clean and comfortable. Close to great restaurants and bars. Will definitely stay here again. Stayed on the 8th floor and the smell filtered throughout this floor was divine!
Stayed 1 night in Sep 2024

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I was being picky, I felt that the jacuzzi in the pool area should be seperate to the pool and kept at warmer water temperature
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at Sheraton Melbourne. My room was well appointed and flawlessly clean. Staff were professional, courteous, helpful and friendly. In-hotel dining was good. This Sheraton is a nice option if you prefer a little more boutique/intimate feel than some of the larger hotels that can feel more impersonal. The only disappointment was that the sauna/steam room is not well-maintained - the thermostat is broken & inaccurate (so the steam room is too cold to be effective) and there are many broken/missing tiles, both of which are well below the standard of facility expected in a 5-star hotel and detract from the overall experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

RAJRISHI

Stayed 2 nights in Aug 2024

10/10 Excellent

Sharad

Stayed 2 nights in Aug 2024

8/10 Good

Rodney C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buffet breakfast was ordinary
Stayed 2 nights in Aug 2024

10/10 Excellent

Aleta

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in the beautiful opulence of the Sheraton. The only room for improvement I can see is raising the temperature of the water in the whirlpool so it is warm.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place for a city staycation.
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

STeve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and central
Stayed 2 nights in Jul 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay, easy check in process, wine and chocolate for our daughter’s 18th with a beautiful handwritten note and the breakfast, magnificent.
Stayed 1 night in Jul 2024

8/10 Good

Sandra

Stayed 1 night in Jul 2024

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 1 night in Jul 2024

10/10 Excellent

Rachael

Stayed 1 night in Jul 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Pillows were horrendous. Need to have latex option.
Stayed 3 nights in Jul 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute beautiful hotel with really friendly staff. Rooms were so well thought out and very clean. Minimum noise from outside. Would highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

6/10 Okay

Ngan

Travelled with family
Very average, not value for money
Stayed 2 nights in Jun 2024