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Soles Mayas

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Soles Mayas

Interior
Free WiFi, bed sheets
Exterior
Front of property
Outdoor pool

Reviews

3.0 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
C. 14 Sur, La Veleta, Tulum, QROO, 77760
  • Hospital de Tulum
    16 min walk
  • Dos Aguas Park
    20 min walk
  • Tulum National Park
    5 min drive
  • Tulum, Quintana Roo (TUY)
    16 min drive

Room options

View all photos for Comfort Room

Free WiFi, bed sheets

Comfort Room

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 7
  • 2 Double Beds and 1 King Bed

View all photos for Room

Free WiFi, bed sheets

Room

  • Sleeps 2
  • 1 King Bed

About the area

Tulum

Located in Tulum (La Veleta), Soles Mayas is within a 10-minute drive of Tulum Mayan Ruins and Tulum Beach. .This hotel is 4.4 mi (7.1 km) from Playa Paraiso and 12.1 mi (19.5 km) from Xel-Há Park.

What's nearby

  • Tulum National Park - 5 min drive
  • Gran Cenote - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Tulum Beach - 10 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

  • ‪Sukhothai - ‬10 min walk
  • ‪El Camello Jr - ‬11 min walk
  • ‪El Tio - ‬12 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬5 min walk
  • ‪Vaivén - ‬4 min walk

About this property

Soles Mayas

Tulum hotel in La Veleta with an outdoor pool
Soles Mayas offers 9 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 9 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
The front desk is staffed during limited hours.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • On-site parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Soles Mayas Hotel
Soles Mayas Tulum
Soles Mayas Hotel Tulum

Soles Mayas Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 5 out of 6 reviews" "

5.0/10

Cleanliness

2.8/10

Staff & service

2.0/10

Amenities

2.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jill, Fort Collins, CO

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We showed up on Christmas night, after a long search for the property since it is in a newer area of town and there are no street signs. After several stops for directions, we found the door but the lights were off and the door unlocked. We showed ourselves in because no one was there to greet us at reception. It was clearly under construction with tools everywhere, an empty pool with 18” of murky water. The rooms were unprepared and there were no linens on any of the beds. After walking around the dark building we had to seek other accommodations for the duration of the stay. It was clear that they were not anticipating guests but we never received any notification. We still have not received a reply to our email and we are hoping they do not charge our credit card. Sorely disappointed.
Stayed 2 nights in Dec 2019

8/10 Good

Eduardo

Liked: Cleanliness, room comfort
En diciembre estaba en remodelacion, pero agradabl
Las instalaciones no están como se muestra en las fotos (están en remodelacion) , sin embargo el anfitrion Víctor nos proporcionó habitación extra para compensar el mal entendido entre hotel y hoteles.com
Stayed 2 nights in Dec 2019

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Detta hotell är under
Stayed 2 nights in Jan 2020

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stängt. Finns ändå kvar att boka.
Stayed 2 nights in Dec 2019

2/10 Terrible

Jorge alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo servicio
El hotel no nos recibio
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
El hotel NO EXISTE!!! Están anunciando un establecimiento que es un edificio abandonado! Cuando llegamos las puertas estaban cerradas, todo el edificio a oscuras y no había nadie del personal allí, incluso las cámaras de seguridad estaban volteadas hacia arriba, el hotel claramente está cerrado al público!!! Exijo que se me reembolse mi dinero. Tuve que conseguir otro hotel de último minuto esa misma noche en plena nochebuena!
Stayed 1 night in Dec 2019