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SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Suite, 1 King Bed, Non Smoking, Kitchenette
Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)
Terrace/patio

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Hot tub
  • Pool
  • Housekeeping
  • Parking included

Explore the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
  • Knott Sky Park
    3 min drive
  • Twentynine Palms Visitor Center
    4 min drive
  • Twentynine Palms Chamber of Commerce
    4 min drive
  • Twentynine Palms, CA (TNP)
    13 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Microwave

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Oasis Inn & Suites Joshua Tree - 29 Palms

Pool
Hot tub
Parking included
Free WiFi
4.0 out of 5, Very good, (1000)
The price is NZ$229
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Oasis Inn & Suites Joshua Tree - 29 Palms

About the area

Twentynine Palms

Located in Twentynine Palms, SureStay Plus by Best Western Twentynine Palms Joshua Tree is in a national park, a 3-minute drive from Knott Sky Park and 5 minutes from Twentynine Palms Art Gallery. .This hotel is 4.1 mi (6.6 km) from Joshua Tree National Park Oasis Visitor Center and 7.6 mi (12.2 km) from Joshua Tree National Park North Entrance.

What's nearby

  • Theatre 29 - 5 min drive
  • 29 Palms Historical Society - 5 min drive
  • Joshua Tree National Park Oasis Visitor Center - 6 min drive
  • Fortynine Palms Oasis Trail - 7 min drive
  • Joshua Tree National Park North Entrance - 12 min drive

Getting around

  • Palm Springs Intl. Airport (PSP) - 67 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Jack in the Box - ‬5 min drive
  • ‪The Rib Co. - ‬17 min walk
  • ‪Castañeda's Mexican Food - ‬5 min drive

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Suburban hotel with free breakfast and a fitness center
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Twentynine Palms hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 50-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including a spa tub, a fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served on weekdays from 5:30 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 5:30 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 5:30 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Lever door handles
  • Tile flooring in public areas
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from March 25 to November 20
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 283 out of 1001 reviews" "
Rating 8 - Good. 296 out of 1001 reviews" "
Rating 6 - Okay. 189 out of 1001 reviews" "
Rating 4 - Poor. 123 out of 1001 reviews" "
Rating 2 - Terrible. 110 out of 1001 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Miranda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The rooms were nice, but we did not receive a bed change despite room service coming in to pick up dirty towels. There were also stains on our bed, and on our pillows. The pool was very dirty, and generally filled with bugs and leaves. It was very disappointing considering the pool and hot tub were the reason we booked with this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Tiffany

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren’t told the pool wasn’t working at check in. It wasn’t until we asked about the pool after an hour that we were told it was “broken” due to weather damage that had happened a month before we arrived. We have family near by and had asked about the “storm.” The room was dirty. We asked for the room to be cleaned 2 days in a row and by the 3rd day we finally got new towels, no new soap, no bed made, no spot to take our own garbage out. While I understand if there’s limited staff….communication about services to your customers would benefit their stay greatly. We ended up spending more money finding things to do while there other than what was initially planned which was family time relaxing at the pool and in the room while using the BBQ that I never did see. Pictures of this place upon booking do NOT match the conditions you stay in.
Stayed 4 nights in Aug 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service
The staff was excellent, the room was basic, but clean, the bed was very comfortable. It was a little noisy from other people staying there but the one thing that I really did not like was the pool, it was not clean at all. It was so dirty with algae and dirt that I didn't even risk going in. With 115° temperatures, it was a disappointment. Other than that, the facility and room was fine.
Stayed 1 night in Aug 2024

6/10 Okay

Kay

Disliked: Property conditions & facilities
Too low standards for Best Western
Returning after 5 years we were very disappointed. The property has fallen apart. The pool was not maintained. The jacuzzi was broken. The quality of the other guest was very poor with no manners. The breakfast was not as it used to be. The food provided was not fresh and there was no service. On the other hand, the room was clean, the shower was fantastic, the bed was comfortable, and it was very quiet. Great for a short stay but not for much longer. The friendly front desk staff insured us that the property will undergo an renovation within the next half year. We are looking forward to check it out because we like the facility and location for visiting the Joshua Tree National Park.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Pool was very dirty and hot tubed was out of service. The place was nothing compared to online photos
Stayed 2 nights in Aug 2024

6/10 Okay

Christina

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Beatriz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this place! This is our new favorite place to stay when going to Joshua Tree. Their staff is friendly well knowledgeable super helpful and they go above their call of duty. Thank you to all their staff for everything they do!!
Stayed 2 nights in Jul 2024

8/10 Good

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
My second time staying here while visiting Joshua Tree and I will definitely keep coming back for the breakfast!haha Great Breakfast and plus there location in regards to the North entrance of Joshua tree national park is also great.
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Wayne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drive right past this place
Front desk girl was rude because we interrupted her smoke outside, told us room wasn't ready 25min before 3pm checkin and the place was empty, pigeon feathers and poop all over the stairwells, pool area was disgustingly bad, ice machine has a hole on top with pigeon spikes on top, can't see the bottom of the pool water from scum, room was so hot with AC full blast we had to use a box fan
Stayed 1 night in Jul 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk
The front desk Makayla was so nice and friendly. She made our stay even more worth it as she helped us do much.
Stayed 1 night in Jul 2024

2/10 Terrible

Margarita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the only good thing about this place was the front desk girl very nice but the overall hotel was bad, very dirty including the pool
Stayed 2 nights in Jul 2024

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel nahe des Joshua Tree Nationalparks
Gutes Motel ein bisschen ausserhalb von 29 Palms. Für den Preis absolut ok um nur eine Nacht zu verbringen um den Joshua Tree Natiobalpark zu besuchen. Kleiner Pool und kleiner Fitnessraum. Die Betten leider ein bisschen klein für Queensize aber ok.
Stayed 1 night in Jun 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good breakfast. Good size swimming pool. Not far from Joshua Tree national park.
Stayed 1 night in Jun 2024

8/10 Good

Alwyn Rogel

Stayed 1 night in Jul 2023

10/10 Excellent

Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and the room was excellent. couldn't ask for friendlier staff more than hospitable. Would recommend staying there to absolutely everyone
Stayed 1 night in Jun 2024

10/10 Excellent

Alycia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Pool and Patio area was nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in Jun 2024

8/10 Good

Keshav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in Jun 2024

6/10 Okay

Leena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was good. In the bathroom the body wash was not filled. The bathroom door was not locking. Service was good. Dawn helped us at front desk and service was good. The facility maintenance can be better.
Stayed 1 night in Jun 2024