2/10 Terrible
Janet s.
3 Jan 2025
Disliked: Cleanliness
Nightmare at Tybee
We arrived after an unexpected ER visit in Tennesee, it was very confusing as our GPS took us to the address on our contract was the Desoto Hotel.Walking in the room I started taking pictures; filthy rugs, mold all over ceilings and several areas on the rug.Next day 8 am hammering on the roof began. I called management as screws were coming down on our deck then came the tarp under covering. The wonderful gentleman, Timm took pictures and cleans up.Our tv did not work in bedroom and Timm went out got a new box and fixed that.When we called management agent, she lied and told me they did not know they were working on the roof and she blamed the owner and the HOA for not telling her. VRBO was surprised when we sent pictures of mold screws, tarp, horrifically stained carpet.
Janet s.
Stayed 23 nights in Nov 2024