6/10 Okay
Sherry P.
26 Jun 2024
Liked: Cleanliness
Disappointed in Tybee Vacation Rental Management
We recently stayed at Sea View Unit 4 and unfortunately had a disappointing experience due to continuous air conditioning problems. Despite the listing promising air conditioning, the air conditioning in this unit malfunctioned from the beginning. The temperature was uncomfortably warm throughout our stay, making it difficult to relax and sleep properly, especially during the hotter hours of the day and night. The rental company did provide box fans on the second day of our stay, however, the air conditioning issue was not fixed.
We contacted the property management immediately, but the response was slow and the issue was not resolved during our stay. This lack of timely action left us feeling frustrated and unable to enjoy our vacation to the fullest. After our stay, I was in contact with Tybee Vacation Rental management to further discuss this issue. The manager that I spoke to was rude and unwilling to discuss this issue further. She told me "That I should read the fine print in the agreement."
While the location and amenities of the rental were otherwise satisfactory, the failure to provide a functioning air conditioning system, and the lack of respect that I received from Tybee Vacation Rental management, I cannot recommend this property for stays.
Sherry P.
Stayed 3 nights in Jun 2024