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The Alena Resort A Pramana Experience

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Alena Resort A Pramana Experience

Outdoor pool, free pool cabanas, pool umbrellas
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Luxury Suite, 1 Double Bed (with Daily Afternoon Tea) | View from room
Outdoor pool, free pool cabanas, pool umbrellas
Luxury Suite, 1 Double Bed (with Daily Afternoon Tea)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pool
  • Spa
  • 24/7 front desk

Explore the area

Map
Banjar Silungan, Ubud, 80571
  • Setia Darma House of Mask and Puppets
    6 min drive
  • Bali Zoo
    6 min drive
  • The Silungan Restaurant at Anulekha Resort
    7 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    61 min drive

Room options

View all photos for Deluxe Room (with Daily Afternoon Tea)

Deluxe Room (with Daily Afternoon Tea)

Deluxe Room (with Daily Afternoon Tea)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Super Deluxe Room (with Daily Afternoon Tea)

Super Deluxe Room (with Daily Afternoon Tea)

Super Deluxe Room (with Daily Afternoon Tea)

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Villa, 1 Bedroom, Private Pool (with Daily Afternoon Tea)

Luxury Villa, 1 Bedroom, Private Pool (with Daily Afternoon Tea)

Luxury Villa, 1 Bedroom, Private Pool (with Daily Afternoon Tea)

  • 150 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 1 Bedroom (with Daily Afternoon Tea)

Villa, 1 Bedroom (with Daily Afternoon Tea)

Villa, 1 Bedroom (with Daily Afternoon Tea)

  • 110 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, 1 Double Bed (with Daily Afternoon Tea)

Luxury Suite, 1 Double Bed (with Daily Afternoon Tea)

Luxury Suite, 1 Double Bed (with Daily Afternoon Tea)

  • 65 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

The Hava Ubud A Pramana Experience

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (117)
The price is NZ$402
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The Hava Ubud A Pramana Experience

About the area

Ubud

When you stay at The Alena Resort A Pramana Experience in Ubud, you'll be on a river, within a 10-minute drive of Ubud Monkey Forest and Ubud Traditional Art Market. .This family-friendly resort is 10.1 mi (16.2 km) from Sanur Beach and 14.7 mi (23.6 km) from Seminyak Beach.
View more Resorts in UbudOpens in a new window

What's nearby

  • Goa Gajah - 7 min drive
  • Ubud Monkey Forest - 7 min drive
  • Ubud Traditional Art Market - 7 min drive
  • Ubud Palace - 7 min drive
  • Campuhan Ridge Walk - 8 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 61 min drive

Restaurants

  • ‪Resto Bebek Teba Sari - ‬4 min drive
  • ‪Lumbung Sari - ‬2 min drive
  • ‪Teba Sari Bali Agrotourism - ‬4 min drive
  • ‪Wedja Bali - ‬4 min drive
  • ‪Kayun Resto Bali - ‬2 min drive

About this property

The Alena Resort A Pramana Experience

Family-friendly resort with 2 restaurants and a full-service spa
The Alena Resort A Pramana Experience offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the resort include an outdoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

PARASAYU SPA has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 32 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy international cuisine at Perantenan, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Perantenan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: IDR 115000 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Perantenan

Things to do

  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)
  • Wheelchair-accessible parking

More

  • Couples dining
  • Designated smoking areas
  • Mosquito nets
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 115000 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Alena Resort Ubud
Alena Ubud
Alena Resort Lodtunduh
The Alena Resort by Pramana
The Alena A Pramana Experience
The Alena Resort A Pramana Experience Ubud
The Alena Resort A Pramana Experience Resort
The Alena Resort A Pramana Experience Resort Ubud

The Alena Resort A Pramana Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 39 reviews" "
Rating 8 - Good. 6 out of 39 reviews" "
Rating 6 - Okay. 2 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Almost perfect.
Hotel is starting to show its age and could do with some TLC. Otherwise it’s a nice tranquil place to be away from the hustle and bustle of the town.
Stayed 6 nights in Apr 2024

2/10 Terrible

Suresh

Stayed 4 nights in Feb 2024

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt the vibe of tranquility as soon as i arrived to the property. I was welcome with a cold smoothie. The staff is very nice and polite. The food is amazing. I loved this place!
Stayed 1 night in Nov 2023

10/10 Excellent

Meerwais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing comfortable stay, good for honeymooners
Very friendly and attentive staff, the flower bath and floating breakfast were lovely additions. Food options were plenty and delicious. They confirmed with their meat supplier that chicken and meat is halal. Shuttlebus takes 20 mins to Ubud central which is ideal for trips/dinner and a cheap taxi back if needed. Do recommend to others.
Stayed 7 nights in Sep 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

8/10 Good

Karishma

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall it was a good stay. The only 2 negatives were: The toilets smelt terrible for the first few days until we asked them to do a deep clean, and there were several spiders in the corners of the cupboards which obviously don’t get cleaned/ dusted
Stayed 6 nights in Sep 2023

10/10 Excellent

Nicholas Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Private poll was amazing, although water was a little cold as it was mainly in the shade. Some chlorine in the pool would have been preferable. Food was excellent, transport to Ubud town centre was complimentary and reliable. Staff were friendly and helpful. Nothing was too much trouble to organise. Staff organised all our tours in advance with a private taxi driver, who was knowledgeable and helpful.

10/10 Excellent

Anthony James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Arena Resort is a wonderful place and the staff are amazing. The pools are both beautiful, and the in-house spa is a god-send. Although a little distant from the center of Ubud, the resort offers a convenient to-and-from shuttle a few times a day.
Stayed 7 nights in May 2023

2/10 Terrible

Manjinder

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Arrived late night , beautiful room friendly staff, restaurant was closed, we were promised Honeymoon cake and welcome drinks, it was late at night so weren’t provided. Water pressure first day was low to none really, took us 45 minutes to take shower, beautifully decorated surely. Breakfast was beautiful. Booked massage wonderful masseuse great massage. Booked candle light dinner paid about, 2.2 million Rupiah(£130), again absolutely beautiful decorations but food was unexpectedly bland poor preparation and tasteless really, barely ate, most expensive meal of our lives. Didn’t say much at that time didn’t wanted to spoil mood of the special day. Paid for Decorations basically not for food. Airport pick up was 2.5 x time pricer than standard rate. We had good time but unfortunately prices we were charged as absurdly expensive and overpriced. Rather go to restaurant and order meal there , candle light dinner end up very bad experience.

10/10 Excellent

Anand

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Deepti

Stayed 3 nights in Feb 2023

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with 2 swimming pools, one is brand new opened in Sept 22. Food is good together with staff. Would not hesitate to recommend
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service. One of us has a birthday and they gave us cake and "happy birthday" written from leaves on our room. Overall awesome place and service. The place is a bit hidden and the only room for improvement is that some of the staff didn't wear mask during pandemic time like this so it made me quite uncomfortable. Health protocol should be a priority.
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small boutique hotel that surrounds the pool. Very attentive staff and amazing chef. Could be improved if it offered a pillow menu. Otherwise everything else was perfect.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tge property was a really good choice. A small friendly place with very polite staff who were able to help and assist as necessary. Tge food was very good as was the spa. The tour booked with the hotel was excellent and driver also had enough knowkedge to give us background information to the places we visited.
Stayed 3 nights in Oct 2019

10/10 Excellent

SHIN YNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. real assets
Service was impeccable
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I literally couldn’t rate the Alena any higher. I’ve stayed in plenty 5 star resorts around the globe and the Alena definitely towers above them. The staff are amazing and take a genuine interest in you, to ensure you’re time spent at the resort is perfect. They refer to them selves as a “home” which I can compete vouch for. Just beautiful.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing...the rooms, the service, the pool & Spa were great. They have multiple shuttles back and forth to Ubud centre. The only problem for vegetarians (no egg) was that there were not enough options during breakfast. Other than that everything was super.

8/10 Good

Richard, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at a locally run resort
Everything about this resort is very good with just one exception - the background music is too reptitive and after a couple of days started to irritate rather than calm. It is easily fixed by having more variety and switching it off from time to time.
Stayed 4 nights in Mar 2018

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite accomodations in Bali
Perfect location off the beaten path, in the fresh air green rice fields about ten minutes from Ubud center. Alena provides easy and free shuttle service is awesome!food is hands down outstanding here!!!
Stayed 2 nights in Feb 2018

8/10 Good

Eden, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel with alot of care
We didnt stay long at the hotel & when we were there we were busy with tours. However during our short stay, the food was pretty good & the room was very comfortable & clean. The best part about this hotel is the customer service from the workers there. Very friendly & helpful :)
Stayed 4 nights in Jan 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and villa, friendly staff, good food
We came as a family of 3 with 6 months old baby. We have been given a suite but we were upgraded to the Villa. The Alena resort is simply amazing. The villa had private pool, big round bed, huge bath tub and sheltered outside seating area. We were grateful for their service and they will even bring you to your villa all the food and drinks you ask them for. Villa was always clean and was cleaned twice a day. Every day they replenish fresh fruits and in the afternoon they will bring you complimentary coffee or tea with dessert. The non-villa area is also very nice. The pool is surrounded by nice flowers and it is good area to chill and relax. Restaurant serves tasty food and food on your plate is always nicely arranged and worth the price. The area of the hotel is a question. I do not want to say it is not good but it is not best. We moved to Alena from another place in Ubud which was really in rice fields and you could walk out and enjoy village life. What surrounds Alena felt more like "rice paddies in decline". I did not join the morning hikes but I tried on my own just like I did it the days before moving to Alena. The other place, I could walk 5-6km in the rice fields but here I ended up after 600m not knowing where to go. And I tried both directions while the more distant direction where you need to cross the road is basically the same as the one closer to the hotel. But overall, I would highly recommend The Alena Resort. Big thanks to friendly staff!
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017