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Royal Palm Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Palm Hotel

Balcony view
Body treatments, aromatherapy, facials, massage/treatment rooms
Front of property - evening/night
32-inch LED TV with satellite channels, TV
Luxury Penthouse, 2 Bedrooms

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

Map
8 Palm Boulevard, New Town Centre, Umhlanga, KwaZulu-Natal, 4320
  • Gateway Theatre of Shopping
    4 min walk
  • Umhlanga Hospital
    6 min walk
  • RocoMamas
    1 min walk
  • Durban North (VIR-Virginia)
    7 min drive

Room options

View all photos for Executive Apartment, 2 Bedrooms, Courtyard Area

Premium bedding, in-room safe, desk, laptop workspace

Executive Apartment, 2 Bedrooms, Courtyard Area

  • 6 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Penthouse, 3 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 3 Bedrooms

  • 206 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Twin Beds

View all photos for Luxury Penthouse, 3 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 3 Bedrooms

  • 206 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Twin Beds OR 1 King Bed

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms

  • 122 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

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Restaurant
Air conditioning
4.2 out of 5, Very good, (332)
The price is NZ$201
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

Umhlanga

With a stay at Royal Palm Hotel, you'll be centrally located in Umhlanga, within a 10-minute drive of Durban Beach and Umhlanga Rocks Beach. .This spa hotel is 11.5 mi (18.5 km) from uShaka Marine World and 0.3 mi (0.5 km) from Gateway Theatre of Shopping.

What's nearby

  • Gateway Theatre of Shopping - 4 min walk
  • KwaZulu-Natal Sharks Board - 8 min walk
  • Umhlanga Lighthouse - 3 min drive
  • Umhlanga Rocks Beach - 10 min drive
  • Umhlanga Main Beach - 11 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 15 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Ocean Basket - ‬2 min walk
  • ‪Augusta Spur - ‬4 min walk
  • ‪My Diners - ‬4 min walk
  • ‪Cuba Lounge - ‬3 min walk

About this property

Royal Palm Hotel

Central hotel with a full-service spa connected to a shopping center in Umhlanga
Royal Palm Hotel offers 94 air-conditioned accommodations with laptop-compatible safes and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This Umhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Spa Royale has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 94 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at DISH Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Umhlanga? This hotel has 3315 square feet (308 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DISH Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (ZAR 65 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 215-215 for adults and ZAR 100-190 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • DISH Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre (3315 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 215 to 215 for adults, and ZAR 100 to 190 for children
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 175 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: ZAR 65 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Three Cities Royal Palm
aha Royal Palm Hotel Umhlanga
Three Cities Royal Palm Hotel Umhlanga
Three Cities Royal Palm Umhlanga
aha Royal Palm Umhlanga
aha Royal Palm
Three Cities Royal Palm Hotel
Royal Palm Hotel Umhlanga
Royal Palm Umhlanga
aha Royal Palm Hotel
Royal Palm Hotel Hotel
Royal Palm Hotel Umhlanga
Royal Palm Hotel Hotel Umhlanga

Royal Palm Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 130 out of 281 reviews" "
Rating 8 - Good. 93 out of 281 reviews" "
Rating 6 - Okay. 31 out of 281 reviews" "
Rating 4 - Poor. 17 out of 281 reviews" "
Rating 2 - Terrible. 10 out of 281 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verona

Stayed 5 nights in Sep 2024

10/10 Excellent

Shamikah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ron, Pleasant Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 2 nights in Jul 2024

8/10 Good

Mohendran

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Great room, everything you need
Stayed 1 night in Jun 2024

10/10 Excellent

Agent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was seamless and they even ended upgrading us to a 3 bedroom free of charge. The rooms were clean and modern and conveniently situated within walking distance of Gateway. Great stay!
Stayed 2 nights in Jun 2024

2/10 Terrible

Justice

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

hlulani

Stayed 5 nights in Jun 2024

8/10 Good

Vasuthdaven

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Ian A

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,spacious room,wonderful service
Stayed 8 nights in Feb 2024

10/10 Excellent

Shivani

Stayed 1 night in Mar 2024

10/10 Excellent

Coreen, Dundee

Travelled with partner
Neat and tidy friendly staff! situated right at gateway mall easy access to restaurants and shopping! after all a pleasant stay thank you 😊
Stayed 1 night in Feb 2024

10/10 Excellent

Harry

Stayed 1 night in Feb 2024

10/10 Excellent

Nirvana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

MJ

Stayed 1 night in Nov 2023

8/10 Good

Stan

Stayed 1 night in Nov 2023

10/10 Excellent

nkosinathi

Stayed 2 nights in Aug 2023

10/10 Excellent

Roith

Stayed 1 night in Aug 2023

8/10 Good

Suleiman

Stayed 3 nights in Aug 2023

2/10 Terrible

EMT

Stayed 4 nights in Jul 2023

8/10 Good

Helmut

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Jul 2023

10/10 Excellent

Roith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

MRJF

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Umhlanga for business
Great location and a good hotel with free parking! A short drive to the beaches and other tourist attractions with good shopping just across the boulevard.
Stayed 3 nights in Jun 2023