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Best Western Gateway Adirondack Inn

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Gateway Adirondack Inn

Premium bedding, down duvets, desk, laptop workspace
Lobby
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)
Exterior
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
175 N Genesee St, Utica, NY, 13502
  • North Utica Shopping Center
    ‪15 min walk‬
  • Utica Children's Museum
    ‪15 min walk‬
  • Utica Memorial Auditorium
    ‪2 min drive‬
  • Utica, NY (UCA-Oneida County)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Days Inn by Wyndham Utica

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (999)
The price is NZ$163
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Days Inn by Wyndham Utica

About the area

Utica

With a stay at Best Western Gateway Adirondack Inn in Utica, you'll be within a 5-minute drive of National Distance Running Hall of Fame and Erie Canalway Trail. .This hotel is 0.8 mi (1.4 km) from Utica Children's Museum and 1 mi (1.6 km) from North Utica Shopping Center.

What's nearby

  • Utica Memorial Auditorium - 2 min drive
  • Stanley Theater - 2 min drive
  • Saranac Brewery - 3 min drive
  • Mohawk Valley Community College - 6 min drive
  • Utica College - 6 min drive

Getting around

  • Utica Station - 15 min walk
  • Hancock Intl. Airport (SYR) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Wingstop - ‬7 min walk
  • ‪Burger King - ‬18 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪O'Scugnizzo Pizzeria - ‬2 min drive

About this property

Best Western Gateway Adirondack Inn

Hotel in Utica with free breakfast and a fitness center
Best Western Gateway Adirondack Inn offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 88 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a television in a common area and a vending machine.
A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus USD 200.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 182 out of 726 reviews" "
Rating 8 - Good. 279 out of 726 reviews" "
Rating 6 - Okay. 150 out of 726 reviews" "
Rating 4 - Poor. 69 out of 726 reviews" "
Rating 2 - Terrible. 46 out of 726 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian P.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hibernian Weekend
Good Solid Hotel. Good Staff Good Location
Stayed 2 nights in Oct 2024

8/10 Good

Rosetta

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities
Very small bathroom. Seemed pricey but I don't know what's normal for Utica.
Stayed 1 night in Oct 2024

2/10 Terrible

Gina and Greg

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well first they had us down for 2 nights and that was the start when checking in, they charged are card for the lady that was in front of us, then charged us for our room, which made account negative and other charges to my account, blood on sheets bathroom was gross key cards didn’t work and they were no help
Stayed 1 night in Oct 2024

8/10 Good

Michael

Stayed 3 nights in Oct 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Amenities
I don't care for the busy industrial area of Utica. This was a redone motel and didn’t feel super safe. We did not have issues, but I prefer a less industrial place to stay.
Stayed 2 nights in Oct 2024

6/10 Okay

George, Albany

Liked: Cleanliness, amenities, property conditions & facilities
Typical hotel stay but after getting to the room after 1:00 am I discovered that the bed had not been made. There were freshly cleaned sheets and blanket however I was in no mood to make a bed at that time of night.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Clean hotel. Would have liked proper crockery and cutlery at breakfast, not disposable.
Stayed 7 nights in Sep 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We had the opportunity to share this property with international lacrosse players who were playing in a tournament. We met players from Japan, china tipai, Germany, and Scotland. We learned many things about these coaches, players and the game they love to participate in. Yes they were slightly noisy later at night (after 11 pm) but with a quick visit in the hallway about their day and a reminder we were older everything went quiet. My husband has dementia and without proper sleep at night our days are impossible to enjoy. Great bunch of young people to share a hotel with.
Stayed 2 nights in Sep 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to get a candy bar for a late night stack unbelievably expensive $3 and something for a small candy bar and almost $6 for a large. That's ridiculous
Stayed 1 night in Sep 2024

2/10 Terrible

Anissa

Stayed 1 night in Aug 2024

6/10 Okay

Walter, Warwick

Disliked: Cleanliness, property conditions & facilities
Inconvenient check in
Stayed 1 night in Aug 2024

6/10 Okay

Rachel, Taylor

Stayed 1 night in Aug 2024

8/10 Good

Robert, Jacksonville

Stayed 1 night in Aug 2024

10/10 Excellent

Julian Rene Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel,but old
Hotel is old, but room is good and renovated. Bed is comfortable! Breakfast staffs are amazing!!
Stayed 1 night in Aug 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
We’d recommend this stay! It’s pricey (as are the other hotels in the area), but includes breakfast and is a good spot when passing through for the night. Staff was very friendly!
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy Ann

A very nice woman checked us into our room. Very polite😊
Stayed 1 night in Aug 2024

6/10 Okay

Jeanie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comment
It was fine. Quiet. Issues with computer made it take checkin long at least 15-30 minutes. Had to carry bags up stairs. No elevator seen, need to tell people that is the case.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Craig

Business traveller
Basic Best Western property.
Stayed 1 night in Jun 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained.
Stayed 1 night in Aug 2024

6/10 Okay

Chanel

Business traveller
Liked: Staff & service
I stayed here recently for 2 nights. I was in town for an event, and this hotel was decent price and within distance of where I needed to be. The check in process was fast and the young lady was polite, when I checked in and checked out. The only thing I would stay is that they should steam their carpets or throughly clean the rooms, it smell so bad. I went to Walmart and went to town cleaning before I put my bags anywhere. Some of the bath towels had lower region hairs jn it, that was kind of annoying so I used what I could. My sleep was comfortable and quiet, parking was fine and safe. Overall it was fine, just extra details of cleaning and whoever the cleaners are should preview the rooms again right before someone checks in would be the extra step to take.
Stayed 2 nights in Jul 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024