See all properties
Save

Quality Inn & Suites New Hartford - Utica

2.5 star property

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Lobby
Individually decorated, individually furnished, desk, blackout curtains
Suite, Non Smoking (2 Double beds, 1 Sofa Bed)
Standard Room, 2 Double Beds, Non Smoking

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
141 New Hartford St, New Hartford, NY, 13413
  • Utica College
    ‪3 min drive‬
  • Saranac Brewery
    ‪6 min drive‬
  • Stanley Theater
    ‪6 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Desk, free WiFi, bed sheets

Red Roof Inn Utica

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, (1100)
The price is NZ$168
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Red Roof Inn Utica

About the area

New Hartford

With a stay at Quality Inn & Suites New Hartford - Utica in New Hartford, you'll be within a 5-minute drive of New Hartford Recreation Center and Utica College. .This hotel is 2.1 mi (3.5 km) from Mohawk Valley Health System - Marketing & Communications and 2.2 mi (3.5 km) from Sangertown Square.

What's nearby

  • Utica College - 3 min drive - 2.4 km
  • Saranac Brewery - 6 min drive - 5.6 km
  • Stanley Theater - 6 min drive - 5.7 km
  • Utica Memorial Auditorium - 6 min drive - 6.7 km
  • Utica Zoo - 7 min drive - 5.7 km

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬2 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and a fitness center
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 111 out of 382 reviews
Rating 8 - Good. 98 out of 382 reviews
Rating 6 - Okay. 70 out of 382 reviews
Rating 4 - Poor. 48 out of 382 reviews
Rating 2 - Terrible. 55 out of 382 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Kelsy, Naples

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was on the older side, but it was very clean and the staff were friendly. I did not use them but there was a workout room and a laundry room. The room was a good size, and I appreciated the refrigerator and microwave, as well as the blackout curtains. However, the bed was pretty uncomfortable. It was a firm mattress on a metal frame, which also gave me an electric shock on more than one occasion and made a loud clanging sound if you touched the sides at all. I also would have appreciated more outlets by the bed, or ones that were not covered up by the bedside tables. The free breakfast was a nice touch, although the eggs were pretty bland and watery. The Expedia site said a $150 cash deposit was required, but they ended up charging my credit card for that and didn't give me an idea of when I could expect a refund. Overall, a fine place to stay overnight.
Stayed 1 night in Dec 2024

8/10 Good

Jodi

Basic hotel. Fine for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Aung Phyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

Mazen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility and nice staff.
Stayed 2 nights in Dec 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than ratings show.
Clean comfortable, well lit parking area. Hot breakfast not just doughnuts and bagels. Would stay again if in the area.
Stayed 1 night in Dec 2024

6/10 Okay

Mathew

Liked: Cleanliness, staff & service
The rooms were nice. In the halls the smell of cooking with curry was very strong
Stayed 1 night in Dec 2024

6/10 Okay

Ryan, Toms River

Business traveller, Travelled with partner
Ok for price
Stayed 1 night in Oct 2024

2/10 Terrible

Avery

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Impressive interior, atrocious comfort
The lobby and general aesthetic of the hotel was really nice and I think everything looked lovely. My hotel room even had a living room and a bedroom while paying a very reasonable fee for the hotel. But that's where the good things about the hotel end. While I appreciate the lovely design of the hotel at first glance, they completely failed on the most important aspect of a hotel, which is comfort. The beds were as hard as the floor and slanted downwards slightly. They were also really loud. If you move too much or tap the frame it sounds like closing the metal door on a U-Haul storage unit. I was completely unable to sleep on the bed and it even ended up hurting my back. The pillows were so soft I felt like my head was directly on the mattress. The bathroom was hilariously small and the toilet had grime on it. The channels didnt match the guide for tv. Ultimately I was unable to stay in the hotel for the 2 days I booked and had to leave in the middle of the night for a different hotel and cancel everything. I truly feel it's a shame because they have a wonderful building and decor going for them and if they had better beds and took more care focusing on comfort this could be a really nice place to stay. For now I have no choice to give 1 star as to me it was unstayable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Stayed 2 nights in Nov 2024

4/10 Poor

Benjamin

Business traveller
Disliked: Cleanliness, property conditions & facilities
While the hotel looks close to the highway it is not. The rooms were dirty and smelled of mold.
Stayed 2 nights in Dec 2024

10/10 Excellent

cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great !!
Our stay was 3 nights. The price was great. The room was large. People who worked there were so helpful and very nice.
Stayed 3 nights in Dec 2024

8/10 Good

Matthew

Travelled with group
Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Avery

Stayed there for one night, so exactly what we needed, but I would not stay longer. Stuff was friendly but limited dining and would prefer to be more in the city
Stayed 1 night in Dec 2024

4/10 Poor

Lisa

Not clean Tv was on a timer
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very nice clean hotel. The staff was very kind and helpful. Thank you for a great stay
Stayed 2 nights in Nov 2024

6/10 Okay

Imran

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

KRISHNA

Stayed 1 night in Aug 2024

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities
Slept good.
Good enough to sleep there. Breakfast was fine, not great.
Stayed 1 night in Oct 2024

2/10 Terrible

Lora

Stayed 1 night in Oct 2024

2/10 Terrible

James, Pittsfield

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Butoyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great customer service. This is a place I would recommend anyone to stay!
Stayed 2 nights in Nov 2024