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Chateau Victoria Hotel and Suites

3.5 star property

Photo gallery for Chateau Victoria Hotel and Suites

Lobby sitting area
Traditional Room
2 bars/lounges, cocktail bar
Property entrance
Suite, 2 Bedrooms | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪5 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪13 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

  • Ocean view
  • 71.0 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Hotel Grand Pacific

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.6 out of 5, Wonderful, (1948)
The price is NZ$433
for 1 room
includes taxes & fees
25 Apr - 26 Apr
Hotel Grand Pacific

About the area

Victoria

A stay at Chateau Victoria Hotel and Suites places you in the heart of Victoria, within a 10-minute walk of Victoria Harbour and Government Street. .This eco-certified hotel is 0.7 mi (1.1 km) from Victoria Clipper Ferry Terminal and 12.5 mi (20.1 km) from Butchart Gardens.

What's nearby

  • Royal BC Museum - 5 min walk - 0.5 km
  • Government Street - 5 min walk - 0.5 km
  • British Columbia Parliament Building - 7 min walk - 0.7 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 13 min walk - 1.1 km

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Browns Socialhouse - ‬1 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel with area shuttle service and bars
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 176 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1458 out of 2104 reviews
Rating 8 - Good. 420 out of 2104 reviews
Rating 6 - Okay. 139 out of 2104 reviews
Rating 4 - Poor. 48 out of 2104 reviews
Rating 2 - Terrible. 39 out of 2104 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a real gem. Its perfectly centered in the downtown core so you can walk around to all the shops and sights. Its close to the ferry terminal as well. The hotel itself is very nice. Professional in every way. Nice amenities, great rooms, reasonably priced. Can't go wrong.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Kristel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a nice fine dining restaurant is awesome.
Stayed 1 night in Jan 2025

2/10 Terrible

Krista

Stayed 1 night in Sep 2024

6/10 Okay

Melinda

Liked: Staff & service
Disliked: Cleanliness
They obviously don't like Expedia bookings. The front desk immediately pointed out to us that we booked on Expedia, and therefore we got the worst rooms in the hotel on the 2nd floor. Lights shining in windows with no blackout shades for one room, and the other staring at smoke stacks.
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Travelled with family
Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Jan 2025

10/10 Excellent

Blake

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret, Roy

Travelled with partner
Liked: Amenities
The food was amazing and the staff were all friendly and helpful. The hotel was clean and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nikola

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front end, and enthusiastic about pets staying! Thank you for a great visit.
Stayed 1 night in Jan 2025

6/10 Okay

Jason

Stayed 2 nights in Jan 2025

10/10 Excellent

Queen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is accessible and they have free shuttle.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eli

Stayed 1 night in Dec 2024

8/10 Good

Bradley, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Big and spacious room. Amazing cocktail bar next to the lobby
Stayed 1 night in Jan 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome 2 night hotel stay
Second time staying here and had another pleasant stay with our two sons. It was nice having a suite with two queen sized beds as we’ve experienced stays at other establishments where the second bed in the suite was a sofa bed. It was nice having a seating area with sofa & armchair to watch TV as well as a table and chairs and a coffee bar area with microwave, fridge and sink to enjoy our self made breakfast. Enjoyed the Nespresso for a quick morning coffee. This was our first visit to Victoria where we didn’t bring our car. Conveniently located and very walkable to the Inner Harbour & Parliament, Royal BC Museum, Government Street and Chinatown was only a 15 minute walk away. Hotel super close to public transit on Douglas Street. Will definitely stay here again when we find ourselves in Victoria.
Stayed 2 nights in Dec 2024

10/10 Excellent

Janessa

Stayed 2 nights in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars!!
The chateau Victoria was fabulous! The staff was amazing- so helpful and attentive! Definitely would stay here again!
View from our corner room balcony!
Stayed 2 nights in Jan 2025

10/10 Excellent

Brolin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location. Vista 18 restaurant definitely worth a visit. Highly recommended.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location & comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Rhiza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities
Good location, clean, great staff.
Stayed 2 nights in Jan 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Ann, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location, clean, updated rooms, nice indoor pool and hot tub. Check out was nice and friendly. Check in was not very clear. Staff should explain where elevators, pool etc are as that is a common guidance most Hotels provide for personable service. Searching or looking up items in brochures and internet should not be needed. Rooftop Dining Room was very nice with a great view. Nice Restaurant Staff and Hosts.
Stayed 3 nights in Dec 2024

8/10 Good

Reza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024