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The Magnolia Hotel and Spa

4.5 star property

Photo gallery for The Magnolia Hotel and Spa

Lobby
Front of property
Premium bedding, minibar, in-room safe, desk
Reception
Premium bedding, minibar, in-room safe, desk

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
623 Courtney St, Victoria, BC, V8W1B8
  • Royal BC Museum
    ‪7 min walk‬
  • Victoria Harbour
    ‪8 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪12 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪26 min drive‬

Room options

View all photos for Diamond City View

Diamond City View | View from room

Diamond City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Corner Room

Signature Corner Room

Signature Corner Room

  • 37 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner Room

Deluxe Corner Room

Deluxe Corner Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Harbour View

Premium bedding, minibar, in-room safe, desk

Diamond Harbour View

  • 28 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Victoria

With a stay at The Magnolia Hotel and Spa, you'll be centrally located in Victoria, steps from Government Street and within a 5-minute walk of Victoria Conference Centre. .This luxury hotel is 0.3 mi (0.5 km) from Royal BC Museum and 0.5 mi (0.8 km) from Victoria Harbour.

What's nearby

  • Government Street - 1 min walk - 0.1 km
  • Royal BC Museum - 7 min walk - 0.6 km
  • Victoria Harbour - 8 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 12 min walk - 1.0 km
  • Save-On-Foods Memorial Centre - 19 min walk - 1.7 km

Getting around

  • Victoria Intl. Airport (YYJ) - 26 min drive

Restaurants

  • ‪Milestones - ‬2 min walk
  • ‪Q Restaurant at the Empress - ‬4 min walk
  • ‪Tea at the Empress - ‬4 min walk
  • ‪Chocolats Favoris - ‬3 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬1 min walk

About this property

The Magnolia Hotel and Spa

Luxury hotel with a full-service spa and a 24-hour fitness center
The Magnolia Hotel and Spa offers 64 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Refrigerators and espresso makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Victoria hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The SPA MAGNOLIA has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 64 guestrooms featuring refrigerators and LCD televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite to eat at The Courtney Room, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Victoria? This hotel has 1073 square feet (100 square meters) of space consisting of conference space and 3 meeting rooms.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Courtney Room - This brasserie serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CAD 40 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: CAD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Courtney Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Free bicycle rentals
  • Full-service spa

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,073 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night (maximum CAD 120 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately CAD 20 to 30 per person
  • Valet parking fee: CAD 40 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 120 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Magnolia Hotel Victoria
Magnolia Victoria
The Magnolia Hotel Spa
The Magnolia And Spa Victoria
The Magnolia Hotel and Spa Hotel
The Magnolia Hotel and Spa Victoria
The Magnolia Hotel and Spa Hotel Victoria

The Magnolia Hotel and Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 976 out of 1078 reviews
Rating 8 - Good. 81 out of 1078 reviews
Rating 6 - Okay. 15 out of 1078 reviews
Rating 4 - Poor. 2 out of 1078 reviews
Rating 2 - Terrible. 4 out of 1078 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

A great room, comfy bed, separate shower and bath, luxury toiletries, great food in the restaurant, attentive and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful as was the on site dining.
Stayed 1 night in Jan 2025

10/10 Excellent

Ketty Yuen Yee

Liked: Cleanliness, staff & service, property conditions & facilities
over all everything is good
Stayed 1 night in Jan 2025

10/10 Excellent

Shahram

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Shahram

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jan 2025

10/10 Excellent

don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class!
Stayed 1 night in Jan 2025

10/10 Excellent

MIZUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Larry, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. Perfect Location. Loved this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay nice staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Susan

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
For check in, it was problmatic. They did not address any of the requests we called for when we booked. Then did not give us any expedia VIP upgrade. They then gave us a 100 coupon for food at their bar and restaurant which seemed lovely at 4:30 when they gave it to us as we were there 2 nights. That said, at 7pm they sent a note that bar and restaurant closed the next day from 2 on, so basically to use coupon we either had to change our plans for that night or go for breakfast. In light of check in issues, they switched us to a room that was smaller and it had black mold in all 4 corners of the shower. When i showed the manager the pictures of the mold, she said to fix would require re caulking so wouldnt be taken care of. Never offered to change our rooms. Did give us an email commitment to come back for a night at a lesser level room than the one i had paid for. Not sure what their stars are based on. That said, did have nice robes and slippers.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a convenient location. We had New Years dinner there in the restaurant and it was delicious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older building, it’s kept well
Stayed 2 nights in Jan 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the cleanliness and the location - close to government street and the museum!
Stayed 1 night in Jan 2025

10/10 Excellent

Erica

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a great place to stay

Great location. There was a little incident when we first entered the room, but the team immediately resolved the issue and apologized. Valet parking included EV charging. Will come back again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, exceptional service & location

Great location right in the heart of downtown. Staff was incredible, super friendly & exceeded expectations. Rooms were comfortable, extremely clean and nightly turn down service was a bonus. Spa is a definite perk and services were top notch. Loved every part of our stay-we will be back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant. Fixtures somewhat dated.
Stayed 5 nights in Dec 2024

10/10 Excellent

Margaret

Travelled with pets, Travelled with group
Liked: Cleanliness
Stayed two nights and had a lovely time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024