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Hotel Mercure Wien Zentrum

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mercure Wien Zentrum

Sports facility
Premium bedding, minibar, in-room safe, desk
Business centre
Breakfast, lunch and dinner served
Eco-friendly toiletries, hair dryer, towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Fleischmarkt 1a, Vienna, Vienna, 1010
  • Schwedenplatz
    3 min walk
  • St. Stephen's Cathedral
    4 min walk
  • Stephansplatz
    5 min walk
  • Vienna (VIE-Vienna Intl.)
    21 min drive

Room options

View all photos for Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property
Graben Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1005)
The price is NZ$564
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Graben Hotel

About the area

Vienna

With a stay at Hotel Mercure Wien Zentrum, you'll be centrally located in Vienna, within a 5-minute walk of St. Stephen's Cathedral and Stephansplatz. .This eco-certified hotel is 0.5 mi (0.8 km) from Hofburg Imperial Palace and 0.5 mi (0.8 km) from Spanish Riding School.

What's nearby

  • St. Stephen's Cathedral - 4 min walk - 0.4 km
  • Stephansplatz - 5 min walk - 0.5 km
  • Hofburg Imperial Palace - 9 min walk - 0.8 km
  • Vienna State Opera - 14 min walk - 1.2 km
  • Vienna Christmas Market - 18 min walk - 1.5 km

Getting around

  • Schwedenplatz U-Bahn - 4 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 21 min drive

Restaurants

  • ‪Hard Rock Cafe Vienna - ‬1 min walk
  • ‪Hungry Guy - ‬1 min walk
  • ‪Krah Krah - ‬2 min walk
  • ‪Bermuda Bräu - ‬1 min walk
  • ‪Casablanca - ‬2 min walk

About this property

Hotel Mercure Wien Zentrum

Eco-certified Vienna hotel in Innere Stadt with a 24-hour business center
Hotel Mercure Wien Zentrum offers 105 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 105 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab a bite to eat at GO!Wien, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
GO!Wien - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, French, German, Greek, Portuguese, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Off-site parking for EUR 32 per day; discounts available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • GO!Wien

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 37 per vehicle (one way)
  • Nearby parking fee: EUR 32 per day (3281 ft away)
  • Late check-out fee: EUR 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Hotel Mercure Wien Zentrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 388 out of 1002 reviews" "
Rating 8 - Good. 487 out of 1002 reviews" "
Rating 6 - Okay. 97 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Andrew, Fleet

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Small room, dirty stained carpet, poor quality bedding, damaged shower head (split pipe), mould in shower.
Stayed 3 nights in Jul 2024

8/10 Good

Nidal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

sophie

Travelled with family
Liked: Cleanliness, staff & service
Easter in Vienna
Fairly central location, located on a quiet street just off the main drag. Fairly old lifts, but otherwise nicely presented and comfortable enough.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Stayed 2 nights in May 2024

10/10 Excellent

Gill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. Good location and excellent staff.
Stayed 3 nights in May 2024

4/10 Poor

Jason

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location - Excellent - Very close to the city centre Staff - Friendly - Apart from checkout (paid no attention to the response of ‘how was your stay’, followed by head shaking and grinning as if our feedback was worthless). Maintenance of Building - Incredibly Poor (lift broken, air con broken, beds awful, heating broken, paper thin walls and doors). The location was fantastic, but for the price paid, we expected better, prepare for some sleepless nights!
Stayed 4 nights in Apr 2024

10/10 Excellent

Marissa

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The staff in the hotel and the restaurant were very helpful and friendly. The breakfast was great! And the food in the restaurant was excellent.
Stayed 6 nights in Mar 2024

10/10 Excellent

sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city break hotel
Great central location, yet on a quiet, safe backstreet. Modern hotel with comfy beds. Ideal for a City break.
Stayed 3 nights in Mar 2024

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good location. Clean, efficient and friendly hotel. Room was a decent size with good facilities.
Stayed 2 nights in Mar 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, very smooth check in, didn’t eat there but looked nice. Very quiet perfect little stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise
Had an amazing stay and we’re surprised to receive a free city guided walking tour voucher from The hotel. The guide was excellent . Did really enjoy every minute of it.
Stayed 2 nights in Jan 2024

6/10 Okay

Kim-Maree

Travelled with family
Liked: Cleanliness, staff & service
The reception staff were very kind and professional and the hotel is in a great location and very clean. We asked for two rollaway beds in each of our rooms. They did supply them without a problem but both of them were of such terrible quality, it was impossible to sleep. One of them was actually a foldout chair. It was awful and my children were exhausted after two nights of not sleeping. It's is unfair to sell rooms with that feature when they are of such poor quality. The bathrooms are tiny and there isn't enough room for toiletries.
Stayed 2 nights in Dec 2023

6/10 Okay

Horace

Stayed 10 nights in Dec 2023

8/10 Good

Felicia I

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, very quiet room although very central location. Also, the humidity in the room was very low and it was quite stuffy which made it a lil uncomfortable to sleep. But overall it was a good stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in central location
Great hotel in central but quiet location. Helpful and friendly staff. Room on small side but perfect for business trip, and the shower was good. Food is restaurant great for vegetarians. Overall not luxury but good Value and I’d definitely return
Stayed 3 nights in Nov 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent quality Good sized room (Premier room) Close to city centre
Stayed 4 nights in Oct 2023

8/10 Good

Patricia

Stayed 4 nights in Oct 2023

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - could walk to everywhere
Stayed 1 night in Sep 2023

10/10 Excellent

Mohenski

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be great if the rooms were a bit more spacious, otherwise everything is excellent.
Stayed 3 nights in Jul 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and accommodating
I happened to get sick the day after arrival. They were super attentive, managed to extend our stay, and inquired about my health with discretion. Great location and superior customer service.
Stayed 1 night in Jul 2023

4/10 Poor

Sanaz

Disliked: Cleanliness, property conditions & facilities
Flooring is Dirty, AC was not working properly, It feels damp and without Air at night.
Stayed 3 nights in Jul 2023

10/10 Excellent

Anja

Stayed 5 nights in Jun 2023

8/10 Good

teriesa b

Travelled with family
Liked: Cleanliness, staff & service
Needs ironing facilities in rooms. No hair conditioner.
Stayed 3 nights in Jun 2023

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located Vienna hotel.
I've stayed at this hotel before. Excellent location, close to most amenities and public transport. Friendly service. Complimentary still and sparkling water in fridge in room. Room clean and quiet. Lots of eating options nearby.
Stayed 3 nights in May 2023