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Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

2 bars/lounges
Terrace/patio
Exterior
Premium bedding, desk, soundproofing, iron/ironing board
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service

Explore the area

Map
327 Ontario St, St. Catharines, ON, L2R5L3
  • Montebello Park
    2 min drive
  • FirstOntario Performing Arts Centre
    3 min drive
  • Meridian Centre
    3 min drive
  • St. Catharines, ON (YCM-Niagara District)
    14 min drive

Room options

View all photos for Suite, 1 King Bed, Jetted Tub

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, desk, soundproofing, iron/ironing board

Suite, Multiple Beds

  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior
Best Western St. Catharines Hotel & Conference Centre
Pool
Hot tub
Breakfast included
Pet-friendly
3.9 out of 5, Good, (1001)
The price is NZ$263
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Best Western St. Catharines Hotel & Conference Centre

About the area

St. Catharines

With a stay at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel, you'll be centrally located in St. Catharines, within a 10-minute drive of Lake Ontario and Montebello Park. .This family-friendly hotel is 13.4 mi (21.5 km) from Fallsview Casino and 13.2 mi (21.3 km) from Clifton Hill.

What's nearby

  • Montebello Park - 2 min drive - 1.7 km
  • FirstOntario Performing Arts Centre - 3 min drive - 2.6 km
  • Meridian Centre - 3 min drive - 2.7 km
  • Royal Canadian Henley Rowing Course - 5 min drive - 5.3 km
  • Brock University - 8 min drive - 7.3 km

Getting around

  • St. Catharines Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 69 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Big Tuna Asian Cuisine - ‬3 min walk

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Family-friendly hotel connected to the convention center in York - Haig with free parking
Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel offers 181 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Stop by Ostin's Restaurant for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in St. Catharines? This hotel has 19375 square feet (1800 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge.
Ostin's Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Baci Caffe - This coffee shop specializes in American cuisine and serves breakfast and lunch. Open daily.
Parkway Social - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: CAD 5-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Ostin's Restaurant
  • Baci Caffe
  • Parkway Social

Things to do

  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Bowling alley
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Bowling alley
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (19375 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CAD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 5 to 15 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 401 out of 1002 reviews" "
Rating 8 - Good. 351 out of 1002 reviews" "
Rating 6 - Okay. 137 out of 1002 reviews" "
Rating 4 - Poor. 59 out of 1002 reviews" "
Rating 2 - Terrible. 54 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Good
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family
For a newly renovated hotel, it is great. Will be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort
Very disappointing - not a restful night
Very disappointing. While this place has recently been renovated and looks nice, you can tell that the renewal is only on the surface. Extremely low soundproofing performance between the rooms and from the hallway. Woke up in the middle of the night from the noise of my neighbor taking a shower and then door slamming in the early morning hours. Not the guests’ fault but simply poor architectural/acoustical design of the property. Very disappointing, though the staff was friendly.
Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Franz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

William

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Martin

Stayed 1 night in Aug 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Aug 2024

6/10 Okay

JINGJING

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The telephone can't work, the technical person coming, but can't solve the problem, then nobody take care further. there is no kettle supply, no cloth hanger at closet. The breakfast is expensive and poor. I would like to recommend dining outside.
Stayed 1 night in Aug 2024

8/10 Good

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice spacious room. Newly renovated hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel in a good area. The room was very well kept
Stayed 2 nights in Aug 2024

10/10 Excellent

Cher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under construction but still really nice
Stayed 1 night in Jul 2024

8/10 Good

Afzal

Liked: Property conditions & facilities
Water leaking from AC inside the room I called. The customer service said nobody available at this time. They just give me a towel to put in top of the water. They said Somebody looked at when we get to check out. after that
Stayed 2 nights in Jul 2024

10/10 Excellent

Sheryl

Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family and small children
We loved the new updated room. My nephew thought it was pretty cool to have his privacy and his own tv.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Tara

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lynden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent weekend of 7/19/24 to visit the Falls. Had a wonderfull stay at this Holiday Inn location about 15 mins drive from the falls. Even with construction it was an absolutely wonderfull stay. We will definately visit again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian Ian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction in the lobby and there was no complimentary breakfast that we saw
Stayed 5 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
This hotel was amazing. Even with the construction, there was minimal noise. The roomed were clean and spacious. The staff (from the front desk to the wait staff to the x construction workers) knocked it out of the park. We even had a flat tire. Not inly did they help to find a garage, they pumped it up and even checked with us at the garage to be sure we didn’t need any follow-up help. Just amazing! The area around had a grocery, dollar store and a few restaurants too. Slightly larger than a small town. It was close to everything.
Stayed 2 nights in Jul 2024